Vertex Consulting Group Reviews 122

Alice just responded to my review on here saying they "can't find me in their system" meanwhile I have sent Trustpilot screenshots of my messages and invoice from them proving I have worked with them. Trustpilot has verified my review.

It is ridiculous that VERTEX Consulting Group is now trying to gaslight people who have made a negative review and claim they aren't in their system and that they tried to reach out to them to fix the issue.

No. My Spotify profile was flagged for the fake promotion they were doing for my song. Everything they do is fake streams, do NOT trust them or give them any money. I want other hardworking artists to be warned so that VERTEX Consulting Group is shut down. They should not be in operation.

Hey Alice, when you respond to this review... are you actually going to reach out to me? Then I can send you our screenshots of the messages I had via instagram and email and the invoice from your company, proving you are lying. I will wait for your email if you do!

I am the Norwegian artist Queen of Sol, I have been working with Vertex Consulting Group since September 3rd 2021. I recently had to send them over 15 mails regarding their Spotify management ad work. On February 15th, I discovered via ''The Orchard'' (Distributor) that all of Vertex Consulting Group's streams have been registered fraudulent by Spotify. That means every single stream that Vertex Consulting Group has given me so far, 104.000 streams in September, Oktober, November have been fraudulent.

I have sent emails to Vertex Consulting Group (representative Sophia Tzannis) every day this week, to try and make them take responsibility, because there are clear fraud signs, most likely they/he/she are using click farms. If they didn't do this, Spotify wouldn't have registered everything from Vertex Consulting Group as fraudulent. They are not interested in sorting this out, even after five days with documentation and constant emails coming from me to resolve this serious matter: The Orchard ''Accounting - Channel'' stating ‘’104.000 fraudulent streams’’. Today, February 19th, I had to say enough is enough, so my last email contained warnings to Vertex Consulting Group to take responsibility and refund the payment and uphold their contract. They did not deliver the amount of streams within the time frame that was agreed upon in the contract, and the streams because of it’s fraudulence did not produce any revenue. They have received this documentation, but still they refuse to uphold their own contract. In their last email tonight they threatened me with lawyers. So now I take action by speaking out to all of you who are potential victims!

My message to all of you is to check with your distributor, log in to your account, check your accounting, you should definitely take a look at your streams (real and fraudulent). If there is anyone else out there who has experienced what I have, you should speak up, make your voice heard, contact your representative in Vertex Consulting Group, but do not trust their words when they tell you that they provide organic streams. You should check your accounting details, and look for revenue and streams details directly from your Distributor.

I have contacted Vertex Consulting Group many times about my suspicions, and I’ve been served so many lies, I have been deceived. I do not want that for anybody else! I have checked other artists that they provide ‘’services’’ for, amongst them Kyle Gee and Maya Azucena. Isn’t it alarming that they have Buffalo, Dallas, Chicago, Frankfurt am Main, New York City - the exact same cities as me? Even though I make completely different music, meaning Nordic Music.

I raised my concerns back in October 4th 2021, but Sophia reassured me that this is how ads work, and their weekly re-targeting of ads will then cause a spike in the numbers. How could I know any better, when I was such a fresh artist? I started making music in 2021, and I was all alone. I was told by Vertex Consulting Group that was the way ads worked, but now after talking with my distributor and seeing the real accounting numbers, I know better. I have nothing else to say than I was a fool for believing Vertex Consulting Group, but no more. I hope this is the same for you, whoever you are. Invest your money in real streams and real people, not Vertex Consulting Group and its fraudulent ways. Spotify offers e.g. Ad Studio. Sharing your music takes time, it is easy to feel desperate, but don’t be fooled by ‘’too good to be true’’ offers, because they really are too good to be true!

This is a direct quote from Spotify in this matter, since I have contacted them this week to tell them what is going on: ‘’Services that offer to guarantee streams or followers in return for money should not be used, and may result in content being removed from Spotify.’’

Stay awake and be alarmed, do not trust anyone from Vertex Consulting Group, they are a fraudulent company and sadly they provide fraudulent streams through click farms or bots. This is solely based on my experience from the time span of September 3rd 2021 up until February 18th 2022, and my consistent emails and questions along the way, these past couple of days have been beyond tough. I have not been met with humility and responsibility. Vertex Consulting Group has not wanted to resolve this serious matter.

I leave you with this: Stay strong, be brave, keep pushing to get your music heard, but do not take the ‘’magic wand’’ Vertex Consulting Group is trying to tempt you with, they most likely cooperate with click farms, or at least do something bad/wrong, since Spotify has picked up on only fraudulent streams coming from them. Again, check with your distributor!

Sincerely,
Solveig Træet

I would like to rate them with 5 stars to their dedicated team of professional for their outstanding performance.

Best service ever! It’s very obvious real listeners as I can see on my Spotify backend when they’re using their re-targeting strategy my listeners turn into followers and saves on my Spotify! Always honest service with clear communication!
Bullet proof investment that helped me book gigs which AWESOME!

Service was outta this world! Keep what they promise and they deliver the streams they promise!
Can’t say nothing bad was sceptical but they proved me wrong and I can’t be happier with our results

No doubt best service out there!
My Spotify is boomin got picked up by Spotify to different playlists! All I can say is the results speak for themselves!! Totally recommend this for any artists

***UPDATE: I was not simply "contacted" to take my review down. I was asked, then re-wrote it since sure, maybe it was a bit harsh. Then after re-writing it, pointing out the positive parts of my experience, and the fact that maybe the strange Spotify activity even wasn't the company's fault, it was still not positive enough. I was contacted again to take the review down. It sounds like they don't want to accept my experience - so much so they're calling it "not really true". My review is honest and fair. I was clear that I only worked a few days with them. I did not do any other promotion but Vertex's during this period of strange Spotify behavior. I'm still not condemning anyone. But since we're living in this gray area with what happened, I won't say anyone's free of blame either. Will the uphill battle we all deal with daily, and little support in the music industry, artists should be able to represent themselves honestly and fairly on here. So I'm not taking my review down. There are literally 97% positive reviews on here - if you have such success with artists, who rave about you on here; artists who you claim go onto building big fan bases and hitting Billboard charts and all, then I'm not sure why you'd care about my one measly review as a small artist.
***
REVIEW:
I am re-writing my harsh review of my experience with this company, as a) they have since cleared up a few things and b) I want to make it very clear that Sophia, the woman I worked with, was NOT AT ALL why my experience was a negative one. The team at Vertex Consulting was very nice, with good customer service. I actually added a star to my review for the sole reason that my experience could’ve been MUCH worse without Sophia’s quick, clear communication. Kristoffer was great as well. They let me chat with them on WhatsApp, and when any concerns came up, they would even call me sometimes to clear it up.

However, I must be honest that despite all that, something felt amiss with my campaign - and it was in the data. I ended up stopping my campaign after 4 days (I should note, they gave me a refund without any trouble). The results seemed odd in multiple ways (locations of listeners, listener to stream to save ratio, etc). It seemed shady. Sophia was transparent enough to send me the ad and some of the ad results so I could see that they DO really utilize Facebook Ads (vs. click farms or something), like they promised. And I appreciated that; she really tried to make me feel comfortable. And what she showed me FEELS authentic…

But I still can’t explain the results I saw. And so it still worries me greatly. Specifically around the song they promoted, and specifically since starting my campaign with them. I don’t know how, or why it happened. It could be from something out of their control. Who knows. But, all I know is the suspicious data is still coming in - even 2 weeks post-campaign, and I may even need to take the song down if it continues. I've done no other promotion but theirs. And it’s very frustrating, as I believe it’s negatively affecting how the algorithm interacts with my music.

I don’t know with full detail how they targeted my ad (the interests and audience and such). And maybe it works for some people - to be fair, others on here seem to have had a good experience. And they will communicate well with you and refund you if you're not happy. But I’m not sure if I fully agree with their method. Or at least, it doesn’t seem to work for me and my music, and produced results I worry about. They wanted me to take this review down entirely, but I think It’s important other artists know that someone had this experience.

Close to perfect and flawless service. Very much recommended.

Overall very professional, great targeting and end results. What I liked the most - that I was able to change the targeting while the campaign was active. What I disliked the most - that the campaign dragged out for more than the maximum of 4 weeks. That being said, we still reached the overall goal which was very satisfying.

Only good experiences with multiple spotify campaigns and they have always met my expectations. Kristoffer is really thorough in his explanations and explained me everything that was about to happen before it happened. I actually liked that so I knew what was going on.

Great results, customer service, and fair prices, what else can you wish for? Our choir making modern acapella music had a 5-star experience * * * * *

Incase you’re looking for REAL marketing then I’d absolutely pay the price and hire vertex. They are worth every single dollar.

So earlier this year individuals from the Vertex Consulting Group reached out asking if I was interested in a promotion service. At first I was very hesitant until they explained how the process truly worked. Once I started the promotion I already saw numbers of all types going up in followers, listeners per day, streams per day, etc. They also do a great job with communication and reaching back out to their clients on giving updates. I will definitely be using Vertex’s services in the near future and suggest them for any other independent artists as well.

So far they have provided what they advertised very clear, professional and easy to get ahold of.

Very happy with the work that Vertex have done on promoting my music on Spotify. I had the pleasure of corresponding with Sophia who was very professional, providing me with regular updates and always available to answer any questions.
Further to this, I got enormous results with tremendous growth. I look forward to continuing to work with them.

Man I’m super grateful that this company reached out to me ! It’s been only two weeks but nothing short of amazing. With all the fake streams and companies out there it’s great to finally come across one that actually delivers ! Kristoffer has been the best for real. Great with communication, super professional and extremely genuine . I hit 25k streams on my record in two weeks ! And streams from all over the world ! We’re just getting started 🙏🏽

Worked With vertex consulting group on my first campaign for my EP!
Sophia was the main person I interacted with. Sophia was very quick to respond, very on top of the weekly updates, answered any questions that I had throughout the process, Sophia was super encouraging of me and my music. A lot of the thoughts I had matched up with Sophia‘s advice. The numbers promised were reached even more so then the minimum stream amount. I like The fact that these are real people real listeners hopefully turning into followers and legitimate supporters. Thank you for tax can’t wait for our next campaign!

Worked with Sophia from the group on the Beginner Spotify Promotion Plan. Initial interactions were timely and efficient, and was able to organize a voice call, so that was good. Throughout the duration of the promotion, she updated me once a week, but there were a few delayed and incorrect (meant for another client) replies at times, which seemed a bit questionable and unprofessional (and is the main reason for 3 stars).

Campaign reached the lower bound of advertised impact range (~25k), only. Demographics targeted according to my Spotify page were also questionable; e.g. Targeted ages >35, when my intended audience for the music is in the 20-30 year age group. Got what was advertised (just stream numbers), which is good, but the results did not go beyond the minimum.

Personally, I am ambivalent if I would work with them again. Their campaign may be more beneficial for others. Didn't feel very worth it to me. I appreciate the enthusiasm from Sophia though!

I love sing I’m ronita I was born Iran I live in Bolivia I love kpop and my career is psychopedagogy and I love be artist super cute star ❤️

They have very good customer services