Vertu Motors - BMW Exeter Reviews 

A very helpful sales advisor who listened and knew his subject

Caitlyn Grayshan was extremely knowledgeable and have patient, showing to me bmwx1 the positive and negative side that impact to my financial savings in the future until I found a perfect one.. She really listened to my needs and found exactly what we were looking for which made a stressful process much easier . She is approachable and explained /answer any queries in a simple way and easy to understand.All BMW vertu exeter staff have an incredible team work.

Shannon was helpful, knowledgable, friendly and efficient. She understood our requirements well enough for us to accept her recommendation and pay a deposit on the spot instead of going to the Hyundai showroom as we had planned. Now that I have had the vehicle for a short time I am more than happy.

Glen the car salesman was great right from the very first phone call, when we viewed the car he talked us through the car perfectly which gave us great peace of mind in buying the vehicle. The collection of the car went smoothly but if I had one fault is the car valeting wasn’t what I would expect from a main dealer this is no fault of Glens. When driving home in the sunshine we noticed the interior windows were very smeared making it difficult to drive into the sun, when we arrived home I noticed the roof hadn’t been cleaned through the centre which is not great because we paid for a paint protection which leads me to think the roof was not done, we will have a wait and see if we get any problems.

Sean @ Vertu Exeter spent plenty of time explaining the cars features, on the test drive and arranging the deal / finance. He was genuinely helpful and was never rushed or pushy. It was a good shopping and buying experience.

Friendly, courteous and professions service.
Chelsea gave direct, honest and accurate answers to questions which enabled us to move from a petrol to an electric car

On our entrance to the Honda Exeter showroom we were greeted by a member of staff. Ian then asked a few questions to ascertain what sort of car we had in mind. Luckily for us he then produced a car that had all the main features we wanted. We had a test drive and agreed a purchase! When we collected the car it was presented to us in a really fun way! And it looked like a new car! Things such as a full tank of fuel also made a good impression !

Eloise White was extremely helpful and informative when helping me buy a car from Vertu. She got me a great deal which in the end was £1,000 cheaper than a nearby garage with the same spec car. Any scratches were sorted and a full service was done as well as completely cleaned before picking the car up.

Buying a new mini -Helpful and knowledgeable staff who understand their customer.
We dealt with Charlotte who was a pleasure to deal with and endlessly patient. We had plenty of time on handover, and never felt rushed. Comfortable spacious premises , good coffee! The car is super too!

Excellent, efficient and charming service from Charlotte and her manager during the whole process of buying my Mini Countryman, especially when I came to collect it.

Very helpful and courteous salesman. Who was able to deal with and answer all my questions. Celi Korman dealt with the handover very efficiently.

I have had loads of cars in my life time from garages but Peugeot Exeter was great went for test drive showed me all what I needed to know my husband is disabled but he got on well with Steve Duggan and he fell in love with the car and a week on we love it thank you and they delivered it as we live 40 miles away I would recommend Exeter Peugeot

Bought a car through VERTU BMW EXETER & dealt with an extremely professional and courteous gentleman Matthew Levick (MATT) from the enquiry to his video and questions that I had buying for the first time from distance, as I'm 219 miles away in Nottingham, Matt was just amazing!

To top it off they sent the car with a Courier Geoff from Ocean Logistics & Van Centre. He rang me when he was an hour away, allowed me plenty of time to see the car and was extremely professional and polite too! A credit & great ambassador for Vertu BMW Exeter too!

The service was great, prompt and efficient. Well done

Relaxed service at Exter Marsh Barton from Nathan, knowledgeable with no hard sell.
Able to view the range of cars.

A very differant experance from the one vist to Plymouth Plympton

I used this dealership last year when we were replacing my wife's Mini, although we ended up buying a car from a dealership in North Wales the salesman was exceptional he couldn't do enough for us.
Earlier in the year we used the service department to service her mini once again exceptional service, quick and efficient.

On this occasion I decided to replace my own car for a BMW. I looked for a deal through Carwow there were a few hiccups in the first instance but I was contacted Neil, he went above and beyond. He couldn't have worked hardy, I would totally recommend this dealership on all fronts bmw, mini and service department.

Really slick process, great service from the team in Exeter.

Gav provided a fantastic service form start to finish

Very pleased to have dealt with Vertu JLR Exeter. No hard sell, polite team of people and spent time helping us.

Anthony Pullen and the team were extremely helpful and made the experience of purchasing a new car at a difficult time for Jaguar Land Rover run smoothly.