Great service from Allan in sales and Justin in parts, however, the simple little details that are so easy to get right have been very frustrating. Tyre pressures incorrect. 9 bird lime marks in the p... See more
Company replied
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Helpful, professional but friendly, easy to discuss my needs, showroom was clean and comfortable. My car is perfect for making my life independent with plenty of space in the boot for the hoist whic... See more
Company replied
Great service from start to finish - first from Liam in the Customer Services, Shane the branch manager and Iver who completed the sale for me. Iver was very thorough and happy to answer any queries... See more
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I had great experience getting a car through Vertu Seat Darlington. The whole process was smooth from start to finish. The staff were very helpful and friendly throughout. Communication through the wh... See more
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Company details
About Vertu Motors - CUPRA Darlington
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
McMullen Road, DL1 1XP, Darlington, County Durham, United Kingdom
- 0330 108 8009
4.7
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Great sales experience
Great sales experience, Huss the sales person went that extra mile to ensure we had a problem free experience.
Car is excellent .
6 September 2025
Unprompted review
Reply from Vertu Motors - CUPRA Darlington
Good morning Neil. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Our recent experience with Vertu was…excellent service
Our recent experience with Vertu was excellent and we are very happy with the vehicle and Matthew Prest as our contact
2 September 2025
Unprompted review
Reply from Vertu Motors - CUPRA Darlington
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Thanks to lawrence for the fantastic…
Thanks to lawrence for the fantastic customer service he provided to us. From the start right through to collecting us from the station and vehicle handover has been an absolute star.
21 July 2025
Unprompted review
Reply from Vertu Motors - CUPRA Darlington
Hi Nobby, Thank you so much for your kind words! We are so happy to hear that Lawrence was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
My daughter bought a seat Arona from…
My daughter bought a seat Arona from Darlington seat vertu on Saturday and it was advertised with 2 years warranty and 2 years road side assist we got the car and documents and it only has 1 year on both all tyres are cracked funny because it only got mot a few weeks ago at the same garage/ showroom and passed with no advisories I showed the manager the tyres and he said that they were ok I wonder if it was his son or daughters car the cracked tires would be ok! When you walk into a car dealership you are swimming with sharks!!!
21 June 2025
Unprompted review
Reply from Vertu Motors - CUPRA Darlington
Dear Clare,
Thank you for your feedback, and I’m very sorry for the issues you’ve raised. We take your concerns seriously, and I’ve asked our service team to contact you today to arrange a booking so we can investigate and resolve this promptly.
Kind Regards
Dave Alsop
CMA General Manager
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