Harvey helped me when I was let down badly by someone else and he was so professional throughout. He was unlike any other car salesman i've ever met and was so genuine and polite. He's a credit to th... See more
Company replied
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Harvey helped me when I was let down badly by someone else and he was so professional throughout. He was unlike any other car salesman i've ever met and was so genuine and polite. He's a credit to th... See more
Company replied
Great service from Vertu, Bolton, Even tho my new vehicle was one of the cheapest cars, I felt like a valued customer. A special thanks to Amir for a honest description, no hard sale and making the pa... See more
Company replied
Stephen Calland was very friendly, professional, patient & very understanding. All my questions where answered with time to consider options. Great service on all fronts. John
Company replied
After purchasing a vehicle my self a family member was looking for a new car and I recommend vertu ford Bolton. Found the car they were looking for and from start to finish Stephen who delt with us fo... See more
Company replied
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54-56 Higher Bridge Street, BL1 2HG, Bolton, Lancashire, United Kingdom
Asks customers to review
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Replied to 96% of negative reviews
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There was no hard sell or pushy sell! Everything was relaxed, the way that it should be. We called on the morning to make an appointment to see a used car, it was ready when Stephen said it would be to test drive. I wasn’t comfortable driving around the area, as I wasn’t familiar, however Stephen said that’s fine and took me to a quieter carpark for a test drive. I was very happy with the car and decided to purchase. Stephen was very thorough, answered questions honestly and accurately. Stephen even had the car ready the same day so I could drive away. As I had no vehicle and needed it for the next day. Everything was explained clearly and consistently with the FCA guidelines. Stephen offered me products he thought I would benefit from, and accepted when I declined the ones I thought irrelevant for my needs. And did push for the sell. Absolutely thrilled with my Ford, and extremely happy with the service received from Stephen and the team at Ford Bolton. Keep up the good work guys!!

Reply from Vertu Motors - Ford Bolton
Great experience yet again, Alex Weston looked after us from start to finish.

Reply from Vertu Motors - Ford Bolton
I just recently bought a new Ford puma from Vertu Bolton I found the staff very friendly and accommodating and great to deal with would definitely recommend this dealership

Reply from Vertu Motors - Ford Bolton
Having dealt with Vertu, Bristol Street and Gordon's Bolton for years now tells you how satisfied I am with the company. My latest dealings Mark Collier was professional, helpful all the way through the process including the pick upon 2nd March 26 first class service.

Reply from Vertu Motors - Ford Bolton
David Partington gave us a first class service from beginning to end.

Reply from Vertu Motors - Ford Bolton
Guys in Bolton were really easy to talk to and really helpful,nothing was to much trouble and replied to all messages and emails straight away

Reply from Vertu Motors - Ford Bolton
Purchasing my new car was a great experience. Chris was very helpful and kept me informed throughout.
I love my new Puma.

Reply from Vertu Motors - Ford Bolton
All the staff at Vertu Bolton were great to deal with, particularly Ellie and Chris. Lovely car, looking forward to getting out and about in it.

Reply from Vertu Motors - Ford Bolton
Max and Nick Marshall were extremely helpful with all aspects of the purchase, we would definitely purchase from the dealership again.

Reply from Vertu Motors - Ford Bolton
Absolute pleasure to be buying a car from this company from start to finish was so smooth and would recommend.
Would 100% go back to this company in the future.
James was a top man and wouldn't hesitate to deal with him again.

Reply from Vertu Motors - Ford Bolton
Very professional in all aspects of the sale, Dave Partington was helpful, polite & kept me up to date throughout the sale.
Excellent service.

Reply from Vertu Motors - Ford Bolton
Absolutely fantastic experience from start to finish with vertu ford , Bolton, David Partington sorted me out a lovely van at a reasonable price and he couldn’t do enough for me absolutely top bloke, I would definitely recommend vertu really good staff , they all know their stuff, very knowledgeable , six stars from me

Reply from Vertu Motors - Ford Bolton
5th change of car with Ford/ Virtu and Chris ensured the process was smooth and made every effort to get the deal done in a way that suited my requirements.

Reply from Vertu Motors - Ford Bolton
We were dealt with in a professional manner and looked after during the purchase of the vehicle. We were kept informed with the progress and the vehicle was delivered in a good condition.

Reply from Vertu Motors - Ford Bolton
Stephen Calland was our contact at Vertu Ford bolton. We cannot find any fault with the service we received. Very professional with nothing to much trouble all delivered in a friendly manner. Five star!

Reply from Vertu Motors - Ford Bolton
Both Nick and Dave Partington were both extremely helpful and very knowledgeable about their product.
Both a real ambassador for Vertu.

Reply from Vertu Motors - Ford Bolton

Reply from Vertu Motors - Ford Bolton
Steve looked after me brilliantly and made the whole process really easy

Reply from Vertu Motors - Ford Bolton
very knowledgeable and extremely friendly staff.

Reply from Vertu Motors - Ford Bolton
Totally above and beyond can not thank them enough even on his day off he still made sure everything was going well thank you Mike tinsley

Reply from Vertu Motors - Ford Bolton
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