Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... See more
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Location
Switch location3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... See more
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The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... See more
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The whole experience from initial enquiry to vehicle handover was excellent. Harry Cairns went the extra mile to ensure the purchase was seamless, great knowledge about the vehicle and after care p... See more
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Company details
About Vertu Motors - Hyundai Peterlee
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, United Kingdom
- 0344 659 0599
4.8
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Massively incorrect information on this…
Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)
In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.
AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.
31 July 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn
Great car
The salesman Andrew, was very friendly, helpful and professional. He did not pressurize me at all and allowed me to make my own decision.
I was very pleased with the amount given for my trade in vehicle.
After driving the Kona for 2 weeks now, I am delighted with the car.
7 June 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
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