Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
Company replied
Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB
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Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)
Company replied
My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... See more
Company replied
A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... See more
Company replied
All staff at Kia Barnelsy went above and beyond to make the whole experience enjoyable and exciting. I couldn't be happier with my new car and it will definitely be my first choice for any future purc... See more
Company replied
Written by the company
Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, United Kingdom
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Replied to 96% of negative reviews
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No pushy sales staff, just let the cars speak for themselves. A good deal and excellent service throughout the sales and collection process.

Reply from Vertu Motors - Kia Barnsley
First class friendly staff. No stress and messing about, I actually enjoyed my visit and would definitely recommend to others.

Reply from Vertu Motors - Kia Barnsley
Really friendly and helpful
Really professional, too with a unique sense of humour which made everything straightforward.

Reply from Vertu Motors - Kia Barnsley
Not the first time I’ve bought from Kia Vertu Barnsley and, as always, a great experience. Luke was fantastic throughout – friendly, efficient, and very knowledgeable – making the whole process smooth and stress-free. Highly recommend!

Reply from Vertu Motors - Kia Barnsley
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