Vertu Motors - Kia Edinburgh Reviews 

67
TrustScore 4.5 out of 5

4.6

Lonehead Drive, EH28 8TG Edinburgh, Scotland, GB


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Rated 5 out of 5 stars

My wife and I arranged to pick up our new Kia EV2 on Friday 7 Aug. I had a lot of questions to ask from seeing information on Facebook EV2 page. Our sales executive Tony Jackson completed all relevan... See more

Company replied

Rated 5 out of 5 stars

I found this dealership through carwow and arranged a test drive with Paul Gordon in sales in the Kia EV I was interested in buying Paul was very helpful and professional throughout and one week lat... See more

Company replied

Rated 5 out of 5 stars

Popped into dealership this afternoon. Spoke with Craig Coleman who was very friendly and knowledgeable regarding the car we were looking at. So pleased that we have now purchased the vehicle with... See more

Company replied

Rated 4 out of 5 stars

Bought a new Kia EV from Vertu at Newbridge on Motability. Very good customer service with staff (specifically Gemma) and process was very straight forward. The car became available very quickly wit... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Contact info

  • Lonehead Drive, EH28 8TG, Edinburgh, Scotland, United Kingdom

  • 0344 659 8925

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(67)

13,088 reviews in the last 12 months

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Rated 5 out of 5 stars

Vertu Motor Kia Edinburgh - Great pre & post sales service

Craig at Vertu Motors Kia Edinburgh was friendly, courteous and very helpful in helping to find a suitable vehicle that best suited my daughters requirements. Time was no barrier in finding the best fit vehicle, Craig was happy to listen to what we were looking for and happily to put forward his recommendations based on our requirements. I would have no hesitation in recommending Craig and the rest of the Team at Vertu Motors Kia Edinburgh who I also found to be friendly and welcoming during our visits.

31 July 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Very happy with my car and helpful staff

Tony and the Vertu Kia Edinburgh staff were helpful because I visited more than once and I was unsure what car I wanted, they were very patient and answered all the questions I had. The range of cars for automatics was impressive and unlike other dealerships I had visited the used cars were clean and a good standard. I look forward to using Vertu again in the future.

9 July 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Thank you so much for your kind words! We are so happy to hear that Tony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

I collected my new car yesterday


I collected my new car yesterday, and Tony made the entire process effortless. He kept me informed at every stage, ensuring I felt confident throughout. Whenever I had a question, nothing was too much trouble—he was always happy to help and consistently cheerful. Without a doubt, the nicest car salesman I have ever dealt with.

26 May 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Good afternoon Amanda. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Tony and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry

Rated 5 out of 5 stars

Great service from friendly

Great service from friendly, helpful & professional staff. No hard sell. Would definitely recommend them.

19 April 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

Great service, no hard sell

I visited the dealership in order to test drive a car I'd seen advertised through another platform. The staff were helpful, friendly and efficient and I'd happily purchase from them again

26 April 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

EV Upgrade

The team at Vertu helped us look at options as we upgraded to an electric vehicle.

29 April 2025
Unprompted review
Vertu Motors  - Kia Edinburgh logo

Reply from Vertu Motors - Kia Edinburgh

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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