We recently visited Vertu Edinburgh West MG and had the pleasure of dealing with Ulianna, who was absolutely fantastic. She was incredibly friendly, approachable and knowledgeable, and took the ti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From our first visit to the showroom till we picked up our new MG HS Trophy we were met with friendly, very helpful and professional staff. Every question was answered fully and patiently. We are very... See more
Company replied
Delighted with my new car - service excellent as Stephen moved quickly and efficiently through the processes. Kept me uptodate and explained all the features well. Thank you!
Company replied
I called Vertu Motors (MG) to enquire about a specific model and colour. I spoke with Ulianna and was pleasantly surprised by her friendly manner and extremely helpful attitude. No sales push and ver... See more
Company replied
Company details
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Contact info
Lonehead Drive, EH28 8TG, Edinburgh, Scotland, United Kingdom
- 0330 012 2187
4.5
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Stephen Band when…
Great service from Stephen Band when requesting a test drive. Most sales people switch off the moment you mention company car, but Stephen went out of his way to book me in for a test drive, was thorough is his knowledge of the car and easy to talk to through the whole experience.
2 April 2025
Unprompted review
Reply from Vertu Motors - MG Edinburgh West
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.