The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... See more
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245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB
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The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... See more
Company replied
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... See more
Company replied
Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... See more
Company replied
Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits. We was greeted by Ruth on reception who was brilliant 🤩 Then we was sorted ou... See more
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245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, United Kingdom
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The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private all staff friendly and was offered drinks the car was ready and immaculate as promised and unveiled in front of us which was a nice touch

Reply from Vertu Motors - Toyota Rotherham
I spoke today to a very unhelpful and in my view a rude person working in service. I had a general advice enquiry with a problem I had with the media screen in my CHR Hybrid. I simply wanted to know If I was doing something Wrong ? He refused any advice and instantly told me to book it in for a diagnostic scan which would cost 190 something pounds plus vat even after I informed him the Monthly paid service plan was valid until November . I then asked him outright " can you help me or give me any advice over the phone ? His reply simply NO we don`t do that over the phone. I promptly hung up ! So thank you Mr helpful , it just shows to me, all they are bothered about is grabbing your money, NO cash, NO help !

Reply from Vertu Motors - Toyota Rotherham
Fantastic service, especially from Daniel at the Vertu Rotherham showroom.
No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable.
Absolute pleasure to deal with and would highly recommend if your looking for a new Toyota car...!

Reply from Vertu Motors - Toyota Rotherham
Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits.
We was greeted by Ruth on reception who was brilliant 🤩
Then we was sorted out by Daniel & Brian.
Who managed to sort a car out in 3 days
Thanks again Toyota Wickersley 👍

Reply from Vertu Motors - Toyota Rotherham
took my one year old toyota chr in for first service and saw the orange edition chr even though my car is only one year old the deal was amazing and i picked the car up this morning my third chr from toyota rotherham many thanks again to daniel edward’s and all the staff at vertical toyota Rotherham thanks mark cooke

Reply from Vertu Motors - Toyota Rotherham
This is the fourth Toyota Aygo i have purchased in the last seven and a half years.I have been totally satisfied with the cars and with the people that i have dealt with
at Vertu Toyota Wickersley in Rotherham.
(And before that at the showroom in the town centre.)
I highly recommend the cars and the showroom staff and aftercare service.A 10/10 experience 👍

Reply from Vertu Motors - Toyota Rotherham
Me and my partner wanted to test drive a CH-R+ electric and luckily we got Raul. He took us through the whole process of test driving the car, learning more about it and how to go about getting the car through the motability scheme. We were initially very nervous about the process and expected there to be so many hurdles in the way, but Raul made it the easiest and smoothest process possible. All in one appointment we walked away with an approved application and two weeks later got our new car. Everything was so clear, we was helped by Raul to get set up in the car and everything was sorted. Daniel was also very helpful running through some final paperwork before getting the call to collect the car. we never felt judged getting a car through a different way either which made the process feel a lot nicer. Thank you so much for such an amazing experience.

Reply from Vertu Motors - Toyota Rotherham
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service right up to driving away. Joe, Ruth and Brian all made the experience feel relaxed. Thank you!

Reply from Vertu Motors - Toyota Rotherham
Outstanding service from the staff at verti .

Reply from Vertu Motors - Toyota Rotherham
The service from all the team was spot on - particularly Daniel who kept me informed about everything.

Reply from Vertu Motors - Toyota Rotherham
Fantastic experience buying a new car, gave us an absolutely great deal on a trade in, have bought the plug in Prius, each and every one of the salesman, Jamie, Matt & Joe, were so helpful, their customer service is second to none, so much so, that our other car now goes to them for service, they quoted us HALF of another garage for work doing, which really was surprising, cannot recommend Toyota Vertu at Wickersley, Rotherham enough

Reply from Vertu Motors - Toyota Rotherham
I visited Toyota vertu at Wickersley Rotherham.
I was greeted with a warm welcome and helpful staff.
The team were great in particular Raul .
I purchased a car, Raul was amazing he kept me informed every step of the way upto and including after collecting the vehicle .
I would highly recommend this company to anyone wanting to buy a car 10/10.
I love my new car!
Thank you Toyota ❤️

Reply from Vertu Motors - Toyota Rotherham
From walking through the door to driving away I cannot praise this dealership enough, excellent experience as well as exceptional staff , Abdul who dealt with me is excellent at his job a really good guy who is a five star person as well as all the rest of the staff who work at the Rotherham Dealership

Reply from Vertu Motors - Toyota Rotherham
All the staff are brilliant they were so friendly and helpful I would recommend anyone to go to Rotherham Vertu for a Toyota

Reply from Vertu Motors - Toyota Rotherham
I recently bought my new Toyota Aygo X from the Wickersley Vertu branch, and I could not be happier with the service. Daniel was absolutely brilliant throughout the entire process. He was incredibly informative, knowledgeable, and super helpful while helping me choose the perfect car.
What really stood out was his incredible patience. He took the time to make sure I was completely comfortable and gave me all the time I needed to get to grips with all the new features and controls before driving away.
Thank you for making the whole experience so smooth and stress-free!

Reply from Vertu Motors - Toyota Rotherham
Daniel was really great in finding the perfect car for me, I knew what I was looking for but it was difficult to find. We did all the signing of agreements online via text which was very efficient and meant I didn’t have to organise a day off work to go to the dealership. Everything was explained clearly and costings were upfront. Kept in contact regularly and then on the day of handover it was made special with a ‘reveal’ of my car. The whole team are lovely and welcoming there and there’s no pushiness. It’s a professional, yet relaxed atmosphere. I would highly recommend Vertu Rotherham if you’re looking for a Toyota. Thank you ☺️

Reply from Vertu Motors - Toyota Rotherham
Amazing customer service, Friendly, helpful and knowledgable and all the time you need with them.

Reply from Vertu Motors - Toyota Rotherham
A really positive buying experience. Abdul was helpful and friendly and very knowledgeable about the car. Would definitely buy from you again!

Reply from Vertu Motors - Toyota Rotherham
Always looked after as valued customer. All staff helpful and friendly. Know my needs and make appropriate offers.
After care and service excellent.

Reply from Vertu Motors - Toyota Rotherham
"I recently purchased a Toyota Urban Cruiser from Vertu Toyota Dealership in Wickersley, Rotherham and had an amazing experience, largely thanks to Joe Cummins, the representative. From the start, he was transparent, friendly, and incredibly patient with us and answered all our questions.
He took the time to explain all the features and set us up so we could get on the road and enjoy our new car. The car was exactly as described. Highly recommend asking for Joe Cummins if you visit!"
The whole experience from start to finish was outstanding. Thank you Joe it's been a pleasure

Reply from Vertu Motors - Toyota Rotherham
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