The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... See more
Company replied
245 Bawtry Road, Wickersley, S66 2JL Rotherham, South Yorkshire, GB
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The salesman (Daniel) was very professional and helpful without being pushy. They allowed us to test drive the car on our own so we were able to get a good feeling of the car and discuss it in private... See more
Company replied
The sales person Joe spent time listening to what I wanted, provided options and didn't pressure me into any decision. The whole process felt calm and transparent. I experienced excellent service righ... See more
Company replied
Fantastic service, especially from Daniel at the Vertu Rotherham showroom. No pushy sales tactics, Daniel was friendly, helpful and very knowledgeable. Absolute pleasure to deal with and would hig... See more
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Called at Toyota wickersley needing a car as soon as possible, as the wife is not well and lots of hospital visits. We was greeted by Ruth on reception who was brilliant 🤩 Then we was sorted ou... See more
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245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, United Kingdom
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Replied to 96% of negative reviews
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A massive thank you to Daniel Edwards for the quintessential customer service that he gave to me. It was an honour being served by you and rest of the team in general. Vertu motors is amazing.

Reply from Vertu Motors - Toyota Rotherham
Excellent service from start to finish. From walking through the door , we were made to feel welcome and at ease , not pressured at all. Very easy process, Abdul was amazing, explained everything in detail.and was very friendly.
We had an issue with picking the car up, but it was not an issue and they rearranged things for us , and made the reveal very special. Highly recommended . My husband wants a Toyota now !!

Reply from Vertu Motors - Toyota Rotherham
Brilliant experience from beginning to end which makes you feel like part of the Toyota family

Reply from Vertu Motors - Toyota Rotherham
The service has been absolutely great. Daniel the sales staff has been really helpful during the process. no hidden charges or no pushing to buy car. I had purchased my Toyota Corolla from them and got a great deal for my part exchange as well.

Reply from Vertu Motors - Toyota Rotherham
Daniel and Jamie was amazing really helpful from start to finish! I couldn’t recommend them enough!

Reply from Vertu Motors - Toyota Rotherham
A warm welcome and offer of refreshment. Collection of new car took a little longer than expected but delighted to drive away our new Corolla. All the staff were polite and efficient.

Reply from Vertu Motors - Toyota Rotherham
Much recommended. Friendly sales person who can clarify all our questions.

Reply from Vertu Motors - Toyota Rotherham
Called about a car I had seen online was helped by Jamie and Daniel to confirm my requirements , on inspection the car was immaculate and the service first class , would definitely recommend for anyone looking to purchase a vehicle

Reply from Vertu Motors - Toyota Rotherham
Abdull gave us the perfect customer experience from start to finish. He made us feel comfortable from the outset and really made sure we found the right car for us.
Top man Abdull, appreciate all you did for us!
Catherine & Joe

Reply from Vertu Motors - Toyota Rotherham
I recently completed my fourth Toyota purchase and couldn't be happier. The team made the process remarkably efficient and straightforward. I truly appreciate the professional atmosphere and the high level of service provided by the staff. They consistently exceed expectations.

Reply from Vertu Motors - Toyota Rotherham
Abdul has treated us like family he had been our dealer for many years now and so happy with the care we was given

Reply from Vertu Motors - Toyota Rotherham

Reply from Vertu Motors - Toyota Rotherham
Love my new car, I’ve been a customer of Toyota Rotherham for over 25 years and wouldn’t go anywhere else
Daniel really looked after me, helped every step of the way
Keep up the great work

Reply from Vertu Motors - Toyota Rotherham
Daniel Edwards is a good salesman, very polite, and answered our questions immediately, he is very calm and friendly.
Very efficient, nothing seems to be a problem for him. Excellent.

Reply from Vertu Motors - Toyota Rotherham
Excellent service. Everything explained clearly. Staff are always really friendly.

Reply from Vertu Motors - Toyota Rotherham
Excellent service from dedicated staff who genuinely put the customer first. They were very knowledgeable and nothing too much trouble.

Reply from Vertu Motors - Toyota Rotherham
Very professional and always make you feel important. Great service from Brian and Joe

Reply from Vertu Motors - Toyota Rotherham
Yesterday I picked up my new car from Vertu in Rotherham. The staff are so friendly and helpful starting from the lady when you first walk through the doors asking if you want a drink I don't know her name! 🤦🏼 Raul the salesmen came over he went above and beyond to make the experience stress free. As a salesman he wasn't pushy like some sales people are he is genuine always (first asking how my health was because I was quite ill but he always remembered) wearing a big smile so a big thank you to Raul! 🙂
I also want to mention Jamie one of the managers. When I was at Toyota last October I was telling him how friendly and nice the staff are, he told me how he worked for a family man selling cars and learnt so much from him and that it was the up most importance to keep the staff happy so they would deliver good service and if they're was some negative feedback from a customer he nips it in the bud straight away! Another genuine man!
I would just like to end my experience now by saying if your looking to go to a car dealership I would highly recommend Vertu in Rotherham thanks again.

Reply from Vertu Motors - Toyota Rotherham

Reply from Vertu Motors - Toyota Rotherham
Excellent service from all their staff both before and after our purchase.

Reply from Vertu Motors - Toyota Rotherham
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