The process of purchasing our vehicle was very straightforward. From the courteous greetings at our arrival to the final handover everything was carefully explained and expedited. Gemma, who handled t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The process of purchasing our vehicle was very straightforward. From the courteous greetings at our arrival to the final handover everything was carefully explained and expedited. Gemma, who handled t... See more
Company replied
Emily was absolutely outstanding. She was friendly and professional and totally understood me and what I was looking for when I came in. She kept in touch and made the whole process incredibly easy. I... See more
Company replied
From start to finish we were treated like valued customers. There was no hard sell, everything was explained to us about the car, finance and added extras if we wanted them. We opted to pay cash which... See more
Company replied
Brilliant service from start to finish. No pushy sales people and given plenty of time to look at different cars. Kept fully informed throughout the purchase and delighted with our new car. Emily help... See more
Company replied
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Halbeath Road, KY12 7RD, Dunfermline, Scotland, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful salesman. Any hitch was easily overcome. Very happy with my new Corsa.

Reply from Vertu Motors - Vauxhall Dunfermline
From start to finish we were treated like valued customers. There was no hard sell, everything was explained to us about the car, finance and added extras if we wanted them. We opted to pay cash which again was no problem and easily done. Unfortunately due to weather we could not get the car valeted but once it got milder we took the car back and after it's valet it was sparkling. They even touched up a couple of dints free of charge. Our Salesperson Kenzie was excellent we could not fault her professionalism and knowledge of the car industry, she is a credit to the company. We can highly recommend buying a vehicle here.

Reply from Vertu Motors - Vauxhall Dunfermline
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.