VeryVoga.com Reviews 2,021

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

HORRIBLE - endless SPAM messages, cannot unsubscribe even though a 'Fake' link is provided for that purpose. NO way of contacting support to remove email address. I will be going on as many review sit... See more

Company replied

Rated 1 out of 5 stars

Ordered Christmas pyjamas on 5/11/20 and have still not received them. But they’ve taken £60 off me! No customer service direct contact on the terribly confusing and almost unusable website. What a sc... See more

Company replied

Rated 1 out of 5 stars

I have been trying to cancel my order it hasn't been shipped no I think I canceled it time. But have had no response . There is no customer service number either I really hope I didnt just get scammed... See more

Company replied

Rated 1 out of 5 stars

I received no order confirmation email and unable to track anything on your website or find a contact person to speak to. I ordered a family set of pjs (3 pairs) and only received a child set! No... See more

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1.2

Bad

TrustScore 1 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company

Avoid this company, extremely dodgy! My mum bought me a top linked through from a Facebook advert. Took 3 weeks to arrive, was terrible quality, cheap and tatty looking. We asked for a refund and they had a very convoluted process, which required paying our own postage to return. 2 weeks later, no refund; they claim package not received; sent proof of delivery, they agree to refund. Another 3 weeks later, still no refund. Chase them up again, apparently they've "just" received the item (despite proof of delivery weeks ago). Ridiculous and a total scam.

28 January 2019
Unprompted review
Rated 1 out of 5 stars

Ordered an item back on 12 December and…

Ordered an item back in 12 December and opted for express shipping (additional £8) and up till today, after more than a month, still have not receive my item.
Have been contacting the customer service team since late December and they only replied me now saying that my parcel has been destroyed. what's worse is that they will not be refunding me the full amount.
TERRIBLE COMPANY, POOR CUSTOMER SERVICE.

27 January 2019
Unprompted review
Rated 1 out of 5 stars

Terrible company do not use! AVOID!

Terrible company do not use!
Ordered a dress in a size XXL and they sent me a size small 2 weeks late.
Did not respond to messages when I asked to arrange a return/refund so I had to escalate to PayPal.
Customer service is terrible and it seems they’ll do anything they can not to refund. AVOID!

25 January 2019
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, paid for express delivery and was over a week late.
Then they sent the wrong order, I sent pictures and they said I had to pay to send back the wrong order!.
It has been going on for over a month now, and they have taken 2 weeks to talk to their own department why it has gone wrong.
My advice STAY AWAY from Very Voga

24 January 2019
Unprompted review
Rated 1 out of 5 stars

Terrible

Poor sizing, terrible quality, took weeks to arrive (from China)
DO NOT WASTE HARD EARNED MONEY

19 January 2019
Unprompted review
Rated 1 out of 5 stars

DONT BUY ANYTHING FROM VERYVOGA!

I have NEVER experienced worse service from any company. VERYVOGA are not interested in making customers happy, they just STEAL your money! I was not satisfied with the very poor quality of clothes and wanted to return it. but return them back is almost impossible because you should pay more than 35 euro to retune. DONT BUY ANYTHING FROM VERYVOGA! They stole 187 euro from me.

17 January 2019
Rated 1 out of 5 stars

Dreadful company

Dreadful company. Clothes arrived really late. One jumper had a pull making it unwearable and none of the clothes looked like pictures on website. Refund would mean me paying for postage and although the website is a co.uk address they are not a British Company. Awful, avoid using this company at all costs. Looking at all the negative views online it is time somebody closed this company down.

1 January 2019
Unprompted review
Rated 1 out of 5 stars

VeryVoga is a RIP OFF Company. They have stolen my money.

This company has £134 of my money and have not delivered after 7 weeks. I have sent them msgs of enquiry and complaint. I even opened a dispute via PayPal (PayPal found in their favour because they replied politely asking me if I still wanted my order). They tell me I can now only contact them through PayPal. As PayPal have closed the dispute this can’t happen. I now discover on checking the progress of my order on the ‘order progress’ page on their website that my order has been reversed/cancelled (not by me as I am still awaiting delivery) but there is still no sign of the return of my money. I am far from well off and I am finding all this very distressing. It’s just so surreal it’s untrue. Bad unacceptable experience is not adequate to describe it. A rip off company. Stay away and don’t be tempted by the pretty photos of the latest fashions. They are all worn by mannequins anyway and not real people as it first appears. They trade from China but this is not immediately obvious. If I had known before placing my order I would not have done so. This could excuse the delays in delivery but not running into 7 weeks. What is even more frustrating are the robotic polite emails with no apology or offer to cancel and refund. Bad, bad, bad.

29 December 2018
Unprompted review
Rated 1 out of 5 stars

Very bad quality

Update:after hundreds of emails back and forward they asked me to return the order(on my own cost) and they will refund me.I have,and now,even on the tracking it sais it was delivered and signed for ,they do not accept they received it.DO PLEASE BE AWARE...THIS IS A SCAMMER. DO NOT EVER TRUST AND BUY FROM THEM.

Very bad quality, very late shipping. Appealing service.Will not recommend

28 December 2018
Unprompted review
Rated 1 out of 5 stars

LATE SHIPPING! NO TRACKING.

Update 1/9/16: It's now been 1 month since I placed my order and I STILL have not received my package! They are very good at communication and respond within hours. Unfortunately, I had to escalate to PayPal resolution center. They promised a refund if I didn't receive my order by Jan. 18. What a pain in the neck!

I ordered family Christmas pajamas on Dec. 9 for Christmas delivery. It said they shipped on Dec. 16 but that's the last I heard! The tracking link on the email doesn't work at all. I'm going to refuse shipment : (

27 December 2018
Unprompted review
Rated 1 out of 5 stars

my Gift to you

Products never arrived and shipping code is a fake.
Merry Christas and my gift to you is never order from this company

24 December 2018
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the dress

I'm very happy with the beautiful dress I ordered. The fabric is soft and fluid, the size suits me well, it looks exactly like the image. I have already ordered another one. Thank you very much.

19 December 2018
Unprompted review
Rated 5 out of 5 stars

I am first timer to become a client to…

I am first timer to become a client to veryvoga.com. even i need to wait for the items to arrived at home. I am very satisfied on the items i bought. They have a good and better materials in cloth i bought.
I am going to be their loyal client starting from now. I am so happy and I could use all the items i bought for this coming winter in the Netherlands.
Greetings,
Mrs. Cathleen van Egmond

14 December 2018
Unprompted review
Rated 1 out of 5 stars

Today my order been delivered by GLS

Today my order been delivered by GLS. That is all from good news. Winter jacket with fury coat fake of cpurse looks like a szit. Its a sweater for spring not winter parka. When is saw it i was shocked. I am not going to send it back cause it is not worthy. Pictures on website are from diffrwnt websites. Its simply cheating. My fury is like a very old cat hair. It is not even chinese what neans very poor quality anyway acceptable. It is SHITTTTT-NESE. Best regards for all cheated by VeryVoga.

13 December 2018
Unprompted review

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