Hug Life  Reviews 4,206

Oliver was good and friendly to understand and good members off your team

Very helpful and thorough. I’m not very clued up on all these things but any questions I had Kelly answered them and made sure I understood, and understood the difference between what I may have had before and what I will be getting now etc. which for me was a plus! Good service and prompt, will recommend Kelly and the team to anyone that is looking for a a change or new applications.

Oliver , you did a fantastic job of helping me find the correct cover suitable for my needs and I appreciate that, well done on your customer service skills and attention to detail
Many thanks

Firstly I spoke to Helen who was really bubbly and helpful. I was then put through to Laura who went through my policy options and helped me find the one that was right for me. She was really friendly and helpful, explained every clearly and didn't push products on me that were outside my budget and stated requirements. Would highly recommend.

I spoke to the first advisor Helen who was super friendly and explained the process great.
My insurance advisor was Oliver who was fab! Went through everything in easy to understand language, was very friendly and professional. Really good experience that quite honestly I had been putting off for ages!
Can recommend.

Hello I like say the service that Helen Brierley is given is excellent, I feel like I know Helen for years. And have a laugh and talking about our day to day problems, Helen is a good listener and help me out anyway. And the help Helen given me astonishing. Thank you Helen brierley from Wayne

Thank you Jason you explained everything well took the time to make sure I understood.
And called me back to finish completing policy when you said you would.
Great service thank you

Jason Wong was brilliant very helpful sorted out my cover perfectly and was very knowledgeable

The member of staff who I felt with was very professional but also friendly so made sorting things out very easy

Oliver Wilson , fantastic made me feel at ease , very knowledgeable , felt save with advice and very happy with new product 😜👍🏻

James was very professional and helped with my queries. Made sure I understood everything before carrying on and advised well on the different covers.

Great help from Kelly Hough and the team, I’m so busy in the week and they were great at working with my schedule.

Had an excellent experience with Hug life. @Jason Wong went above and beyond to get us the right cover.

Had an amazing experience after struggling to get the right cover. Helen @Hug Life went above and beyond to ensure I received the cover I needed. I would strongly recommend to anyone who wants the right life cover without fears they are going to be pressured into taking out a policy that doesn’t fit their needs.

Very thankful that a lad called Oliver from hug life rang me when he did as I’ve been wanting to sort a better life insurance out. He told me he could help me receive a better deal and that I did. He made sure I understood it all and was there to help along the way, nice one mate.

Jason was really informative. He went through multiple different options and made sure I got what I was looking for.

Deffo recommend

I had the pleasure of dealing with Laura Niles, who, demonstrated a great understanding of our requirements and maintained a high level professionalism during the entirety of the process.

Very friendly, polite and informative service. Answered any questions I had and made sure I had all the info I needed.

Laura was really nice to talk to and made it really easy. Great service.

I had a call with Jason Wong, and he reviewed my cover which needed updating due to me recently having a baby.
Jason went through everything thoroughly and found the cover at a reasonable price. I also struggled to find some information whcih was required and Jason advised that he would give me time to find the info and would call me back the following week. Jason followed through on this and we managed to get everything completed. Great service overall and really happy.