I spoke with William Redgrave, who was really nice, professional and helpful. He explained all of my options, making sure all of my needs were covered and more accurate than my current policy, with a... See more
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Review summary
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Company details
Written by the company
Specialists in Financial Protection Products
Contact info
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , United Kingdom
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
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Review
I recently had a call with HugLife regarding a life insurance policy, and I couldn’t be happier with the experience. Jason was extremely informative, patient, and took the time to explain everything clearly and thoroughly. The whole process was straightforward and stress-free, and I never felt pressured at any point.
All of my questions were answered in a way that was easy to understand, which gave me confidence in making the right decision for my family. I would highly recommend HugLife to anyone looking for life insurance and wanting a professional, friendly, and hassle-free experience.
Excellent Life Insurance Review
Kelly, my advisor was very professional and clearly explained the products as we went through my life insurance review. My critical life insurance in now in a much better position, with my overall payments staying practically the same. I would certainly recommend their services.
I spoke to a very kind and cheery…
I spoke to a very kind and cheery introducer who passed me along to Oliver Wilson today he was very thoughtful and helpful and extremely patient as I put him on hold to take another call. He explained everything very clearly and went over necessary points when needed.
Great service
Laura Niles went through the policy and…
Laura Niles went through the policy and what was beneficial to my needs. She explained everything very clearly and was very helpful in any questions I had. She made me feel at ease and spoke to me like a person and not a statistic. Excellent service!! Thank you Laura xx
I had a very thorough conversation with…
I had a very thorough conversation with Jason about my financial priorities, future needs etc. Jason recommended products that I believe will be ideal for me although hopefully I never need to use them. Jason gave care and attention to the whole process, going the extra mile to secure products within my budget and I am delighted with the service I received. Many thanks Jason
William R is an asset to your team
William R. worked really hard to try and find me and my husband the best policies out there for our insurances. He was professional, upbeat, knowlegable and an absolute delight to talk too. He definetly is a great asset for your team and I thank him for the time he invested with us.
Excellent service from William Redgrave
Reviewed my current policies with William Redgrave who was very professional and knowledgeable and pleasant to speak with. He managed to get me improved protection policies at a reduced monthly price to what I was currently paying, saving me near £300 a year.
Great experience with Oliver Wilson
Great experience with Oliver Wilson. Knowledgeable, professional and efficient. Answered all my questions, and sorted everything. Would happily recommended.
I was helped by Kelly Hough
I was helped by Kelly Hough .she managed to double my cover within the same price as my previous cover . Was very patient and accommodating . Appreciate all the effort
I spoke with William today to discuss…
I spoke with William today to discuss life insurance/critical illness cover for myself and my husband! He was very thorough and non judgmental of our current circumstances. He wanted to get the best cover for the best price for us both and he certainly did that. It’s definitely worth having a conversation with these guys. They do really look after their customers and keep payments affordable! Thank you for giving me and my husband peace of mind, knowing we have something in place to protect our family should we need it!
Amazing customer service
Kelly Hough was amazing. She explained everything in great detail. The service she provided was above and beyond. She found us the best price for our life insurance, which was great value for money. Would highly recommended.
Thank you Kelly for everything you had done for us, it was pleasure talking to you and having a laugh at the same time.
Oliver was great!
I spoke with Oliver today to review and update my policy. He was very thorough and patient and made sure I had plenty of time to read through any and all paperwork. He was very friendly and I would definitely recommend Hug Life's services thanks to Oliver.
I can’t remember the name of the First…
I can’t remember the name of the First Lady I spoke to but she was lovely and very helpful. I was then passed on the Laura and experienced the same . Very professional and friendly
I am very happy to the service the lady…
I am very happy to the service the lady was very helpful and take me through everything
I spoke with Jason Wong during an…
I spoke with Jason Wong during an annual review of my policy and he was able to get me a best policy that will fit all I wanted. He also took time to make me understand everything about my policy just the way I wanted.
Jason
I am incredibly satisfied with the service I received. Jason helped me with both my life and health insurance, explaining everything clearly from start to finish. He managed to find me a much better deal that fits perfectly within my monthly budget. Highly recommended!
Oliver Wilson guided me through…
Oliver Wilson guided me through everything
Friendly staff
Its a long phone call getting all the data needed but having friendly staff who understand your time is precious greatly helps with this experience. Jason Wong was great and really helped the process move along smoothly, calling me at convenient times.
I spoke to Kelly today and she helped…
I spoke to Kelly today and she helped me to get the best deal for critical illness for my partner and I. She gave such great advice and support I would highly recommend
Thank you
Sarah
Excellent Jason was so attentative to…
Excellent Jason was so attentative to my families needs
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