I like that delivery is taken care of. But you changed the courier from DHL to UPS. I prefer DHL as their pick up times are more flexible. UPS only picks up in the afternoon. Also please stop sending... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vester collective is a great site for finding items you are looking for. I was extremely happy with my purchase of the D&G skirt.The reason for me not giving 5 stars is because of all the additional t... See more
Company replied
I have been a professional seller on Vestiaire Collective since 2017. I highly recommend this platform to sell or buy luxury goods. Their customer service via chat is very helpful and thorough. Any is... See more
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Absolute beginner in selling anything online. Vestiaire made everything so easy. From helping me write my copy, advising best pics to post and even suggesting a price. The selling process was pretty s... See more
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Company details
- Online marketplace
- Handbags Shop
- Men's clothes shop
- Vintage Clothing Shop
- Watch shop
- Ladies' clothes shop
Written by the company
Vestiaire Collective is the ultimate destination for pre-loved luxury fashion, with up to 80% off vs. retail prices and more than 15 years of authentication expertise.
Contact info
53 Rue de Châteaudun, 75009, Paris, France
- vestiairecollective.com
4.2
Great
118k reviews
Asks customers to review
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I was attracted to Vestaire due to the…Taste level and Designer items
I was attracted to Vestaire due to the designer taste level, offerings and verification to sell items in my closet. I am disappointed in the auction activity. Customers requesting large discounts for products which I know have greater value. I have been systematically refusing these offers. Do your clients REALLY understand quality or design? I wonder.
16 July 2026
Reply from Vestiaire Collective
Dear Kolloff,
Thank you for bringing this to our attention.
We are sorry to hear about your concerns regarding the offers you received.
We would like to inform you that according to our policy, buyers have the option to make an offer if they are eligible, and this offer cannot exceed 30% of the listing price.
For a more detailed explanation of how the "Make an Offer" feature works, we encourage you to refer to the following link:
https://faq.vestiairecollective.com/hc/en-gb/articles/360000809498-Seller-How-to-Use-the-Make-an-Offer-Feature
Additionally, if you prefer not to receive offers in the future, you can disable the "Make an Offer" option by following these steps:
Log in > Listings > Settings Offers
We appreciate your understanding on this matter. Should you require any further assistance, please do not hesitate to reach out.
Best regards,
The Vestiaire Collective Team
I am very satisfied with my last…
I am very satisfied with my last purchase at Vestiare Collective. This time I bought a gift for my daugther, but I have bought gifts for myself before and I am always satisfied with the service and the quality of the purchases.
16 July 2026
Reply from Vestiaire Collective
Dear Maria,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Roger,
Thank you for bringing this to our attention.
We are sorry to hear that you have not yet received your order.
Upon further checking regarding the Louis Vuitton Artsy leather handbag, we confirm that your case has been escalated to our logistics team, and they have confirmed that the package is still in transit according to the tracking information, so the information on our side is incorrect.
Although we cannot change the update on our end, we will monitor the tracking to ensure that the parcel is delivered to you.
Thank you for your understanding in this matter.
Should you need further assistance, please let us know.
Kind regards,
The Vestiaire Collective team
Easy to use interface
Easy to use interface, chatbot is responsive and has good accuracy in understanding my questions.
15 July 2026
Reply from Vestiaire Collective
Dear Connie,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon.
Best regards,
The Vestiaire Collective team
It was very easy and stress free
It was very easy and stress free. I received regular updates throughout. The product is fabulous and the price excellent.
16 July 2026
Reply from Vestiaire Collective
Dear Clan,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
The item i bought looked exactly the…
The item i bought looked exactly the same as it looked on the photos, and it was also sent soon, almost right after purchase.
9 July 2026
Reply from Vestiaire Collective
Dear Csaszari,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Really satisfied with item.
16 July 2026
Reply from Vestiaire Collective
Dear Leisal,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Magdalena,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
It was my first time selling anything…
It was my first time selling anything so I was very nervous about doing the right thing for both the buyer and myself. I appreciated the updates throughout the process and the help I received up front. I am looking forward to the funds being deposited and I will be placing another item for sale very soon.
16 July 2026
Reply from Vestiaire Collective
Dear Susan,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Flora ,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Md,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Karen,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Great Value
I love that you only get emails and messages when it's appropriate and they are relevant to what you are looking for not just getting spammed every 5 mins. The collections are amazing there is always something that catches your eye. The pricing of the products has been fair, and I like that you can make your own offer and contact the seller.
The only downside is I'm spending way too much money (haha) it's addictive.
13 July 2026
Reply from Vestiaire Collective
Dear Tracey,
We greatly appreciate you taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Everything has been great
Everything has been great. I really appreciate the quality control aspect. I purchase the hands on authentication process for $15. My only complaint is it takes a very long time to get my order or it would be 5 stars.
8 July 2026
Reply from Vestiaire Collective
Dear Karina,
Thank you for your feedback.
We understand your concern regarding the delivery timeframe for your Dolce & Gabbana vinyl mules and clogs purchased on June 29, 2026.
Upon checking, we found that the item was purchased with authenticated shipping and has been sent to our hub for inspection before being shipped to you. For future purchases, if you need the item more quickly, please look for the direct shipping option during checkout and select it.
In this case, the estimated delivery date is today, July 7; however, the item was delivered on July 13, 2026, before the expected date. Please note that the delivery date we provide is just an estimate. The actual speed of delivery depends entirely on the carrier's operations and any unforeseen events that may occur during transit.
We remain available should you have any further questions.
Best regards,
The Vestiaire Collective team
I love that you are able to check…
I love that you are able to check weather the product is legit before you actually get it
15 July 2026
Reply from Vestiaire Collective
Dear Priftis,
We sincerely appreciate you taking the time to provide us with your feedback.
Wishing you a wonderful day, and we truly hope to see you again soon!
Best regards,
The Vestiaire Collective team
great and honest seller
8 July 2026
Reply from Vestiaire Collective
Dear Rick,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
I’m really glad I stumbled upon…
I’m really glad I stumbled upon Vestiaire Collective! So much to choose from all at different prices so you’re bound to find what you want that fits your budget, I did 😍 I’m sure this won’t be my only purchase from you
15 July 2026
Reply from Vestiaire Collective
Dear Lisa,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Eleni,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
My parcel has not arrived and I have…
My parcel has not arrived and I have reported it but no one has gotten in touch with me. This is unacceptable.
13 July 2026
Reply from Vestiaire Collective
Dear Flavia,
Thank you for your feedback.
We understand that you are waiting for your MISS SIXTY Mini dress (ref. 68416935), which was purchased on July 3, 2026. We apologize for any inconvenience this may have caused.
After checking, we found that the item was purchased with authenticated shipping and was sent to our hub before being forwarded to you. The item is marked as delivered; however, it appears that you did not receive it. We noticed that you contacted our relevant team, and they emailed you to request additional information in order to escalate the case; however, we have not yet received a response from you. They only need a reply to their email in order to open an investigation with the carrier to locate the item. Please check your inbox.
Thank you for your cooperation,
Best regards,
The Vestiaire Collective Team
Great experience with Vestiaire…
Great experience with Vestiaire Collective! The process was smooth, easy, and reliable from start to finish. Everything went as expected, and I had no issues at all. I’m very satisfied with the service and would happily use it again.
13 July 2026
Reply from Vestiaire Collective
Dear Meryan,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
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