Banner for Veteran Debt Assistance

Veteran Debt Assistance Reviews 

1,478
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,478)

623 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Daniel,

Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.

Best regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They helped me understand what I was…

They helped me understand what I was getting into. Very polite and courteous.

30 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Steve,

Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.

Best regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

They really helped!

They helped with my issue and now a resolution has been made. They were helpful and wanted to ensure I understood every step of the process. I have confidence my financial situation will be resolved.

29 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Troy,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Satisfied

I am satisfied with my experience as of now. Tame will tell the rest.

29 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Fabian,

We appreciate you leaving a review. Knowing that you're satisfied so far means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do! Congratulations on taking those first steps towards financial freedom.

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent customer service

Keven was patient and explained every step until I understood the process. Very helpful with this stressful situation.

29 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jamie,

Thank you for the kind review! We’re thrilled that Keven could make the process clear and helpful for you. He truly embodies our commitment to offering you the support you deserve. We’re here whenever you need us and look forward to continuing to assist you.

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Sent me to a great affiliate

Sent me to a great affiliate. Was Quick and easy. I’m on my way to recovery. Thank you.

29 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for the review! We’re happy to hear that our representatives could make the process easy for you. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 1 out of 5 stars

Just another debt consolidation that…

Just another debt consolidation that ruins your credit. I was wanting to improve my credit not put it all behind

28 May 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Mary,

We’re sorry to hear that the companies you were referred to didn’t align with your expectations. We always aim to connect clients with resources that best suit their needs, and your feedback is valuable in helping us improve those connections. If you’d like to discuss this further or explore additional options, please reach out to us at help@veterandebtassistance.org. We’re here to help and ensure you feel comfortable with every step of the process.

Kind regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

All my concern were answered and the…

All my concern were answered and the representative was very professional and polite

28 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Thomas,

Thank you for the fantastic review! We’re thrilled that our agent could make the process clear and helpful for you. They truly embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Staff and service were outstanding

Staff and service were outstanding. Guided me through the process step by step. Their customer service was very great and provided me valuable information.

14 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi James,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

That First Call

I was very scared to reach out to VDA but the gentleman that worked with us was kind, caring and compassionate, which is something that is hard to find these days. He walked us through the process every step of the way. I was very encouraged by the entire process. The app that you work with is easy to understand and serves as a great lifeline to the program.

26 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Awesome experience

Every person I have talked to has been first rate. The response to my inquiry was fast and it took no time at all to set up the program.

27 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi John,

Thank you for the awesome review! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jimmie,

Thank you for your feedback. We understand that seeing timely progress is important, and we’re sorry that the process hasn’t met your expectations. Our goal is to provide effective, transparent support, and we’d be happy to review your case to see how we can improve the experience for you. Please contact us at help@veterandebtassistance.org so we can work together to address your concerns. We’re committed to helping you reach your financial goals.

Kind regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Patient and knowledgeable staff

Patient and knowledgeable staff walked me thoroughly throughout the process with great results.

A big thumbs up from me!

25 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Joseph,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everything.

14 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Frederick,

Providing our clients with the support they deserve is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Professional

Everything was upfront and professional. They went over everything to make sure I understood it all.

24 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Keith,

We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with the support they deserve is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I'm going to cancel

I'm going to cancel. Not because y'all did anything wrong. I signed knowing I legally had 3 days to read the entire contract whereas I didn't have time to read everything at signing. I appreciate your effort. I am not distressed and am late one week on Wells but only because My SSI check and their payment don't coincide. However; I have ace Ace up my sleeve.

25 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Wayne,

Thank you for sharing your feedback with us. We aim to provide assistance tailored to meet the unique needs of veterans and all of our clients. If there’s anything specific we can do to improve your experience or clarify our services, please contact us at help@veterandebtassistance.org. We’re here to help in any way we can!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Professionals and nice people

Professional and nice people

23 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Warren,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Morgan was amazing

Morgan was amazing. The process was easy and efficient. I feel a huge weight lifted off my shoulders

23 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Hollie,

Thank you for the fantastic review! We’re thrilled that Morgan could make the process clear and helpful for you. Morgan truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

A Fresh New Start!!!

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determination, he helped taka back control of my credit card debt. Thank You Accredited and staff for giving US the chance to start a new chapter in our lives credit card debt free 🇺🇸 🙌🏼

19 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Mao,

Thank you for the fantastic review! We’re thrilled that Nick could make the process clear and helpful for you. Nick truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Customer Service

When talking to the agents, everyone made me feel like I could breathe. I wasn’t judged. We joked. The customer service was phenomenal.

23 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look