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Veteran Debt Assistance Reviews 

1,479
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,479)

623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service

When talking to the agents, everyone made me feel like I could breathe. I wasn’t judged. We joked. The customer service was phenomenal.

23 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

Good passion

Good passion

21 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Howard,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

The whole process was easy and…

The whole process was easy and understandable. I am looking forward to work with you guys to get my debt paid

21 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Max,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 2 out of 5 stars

Just received email saying 4 months to…

Just received email saying 4 months to resolve debts

20 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ray,

Thank you for your feedback. We’re sorry to hear that our approach didn’t meet your expectations, as we strive to provide timely solutions that work for each client’s unique needs. If there’s anything specific we can do to better address your concerns or if you’d like to discuss alternative options, please don’t hesitate to reach out at help@veterandebtassistance.org. We’d appreciate the opportunity to help find a solution that better fits your goals.

Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Outstanding Supporting!

Customer service was by far the best I’ve received to include the reliability of being recommended to a company with who hold such high regards for their clients! All I can say is thank you again!

22 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Romeo,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague. If you ever have any questions, now or in the future, please don't hesitate to reach out. We're here for you.
Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and listened.

22 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for sharing with us! We're happy to hear that you felt supported and listened to. That's one of the best compliments we could receive. Please let us know if there's anything we can do to assist you while on your journey towards financial freedom.

Best wishes,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Ms Terri was very knowledgeable with…

Ms Terri was very knowledgeable with assisting me with questions and preparing my retirement paperwork....

18 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Michael,

We appreciate your kind words! Thank you for sharing how Terri was able to assist you with getting started. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The staff was excellent in explaining the program and being very patient with me.

The staff was excellent. Both of my onboarder was very helpful in explaining everything. I was very thankful for what they did.

22 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Dennis,

We’re thrilled that our representatives could make the process clear and helpful for you. They embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very helpful and seams interested in…

Very helpful and seams interested in helping me resolve my credit card debt!

19 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for the review. We’re pleased that our team is supporting you on your journey toward financial freedom and providing the hope and encouragement you deserve. Please remember that we're here to help if you ever have any questions about your process.

Best Regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Patient customer assistant

The counselor took his time to understand the background of my situation. He was also very patient.

21 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Viviana,

Thank you for taking the time to leave a review! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great thing for Veterans

Great Customer Service and Support

20 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Paul,
Thank you for your kind review; we appreciate you! It is an honor working with veterans like you every day, and we wish you all the best on your financial journey. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Great Company

Great Person handling my request.

20 July 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi George,

Thank you for the fantastic review! We’re thrilled that our agent could make the process clear and helpful for you. They truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very professional and highly respected…

Very professional and highly respected and done exactly what they said they would do.

20 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Rick,

Thank you for the awesome review! We’re thrilled that you had such a positive experience with us. If there’s ever anything more we can help you with, just give us a shout!

Warm regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Total explanation of all information…

Total explanation of all information and understanding of all things involved.

19 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Daniel,

We appreciate your review! It's great to know that the information we provided was helpful to you. If there's any way we can enhance your experience or assist further, please feel free to contact us at help@veterandebtassistance.org. We're always here for you!

Kind regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

She was very knowledgeable of what I…

She was very knowledgeable of what I was looking for. The service was great

19 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Walter,

Thank you for the review! We’re glad that our representative could make the process clear and helpful for you. Our team truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Theresa was knowledgeable patient

Theresa was knowledgeable patient, and professional. I was impressed

19 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ronald,

Thank you for your review! We're happy to hear that Theresa's support and patience made a positive impact on your experience. Providing our clients with top-notch service is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very easy to get started and begin the…

Very easy to get started and begin the process.

17 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ron,

Thank you for taking the time to leave a review.
We're happy to hear that our representative was able to make the process easy to begin. Remember, we're here to help you every step of the way. Congratulations on taking those first steps towards financial freedom.

Best Regards,

The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Christopher was so helpful and sold…

Christopher was so helpful and sold your product in easy to understand and left me feeling great I chose you guys

18 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Darrell,

Thank you for the fantastic review! We’re thrilled that Christopher could make the process clear and helpful for you. He truly embodies our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Kudos to you for taking the first step!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I found Veteran Debt Assistance through…

I found Veteran Debt Assistance through facebook, and I clicked on their link to see if they could help me with my debt problem. They connected me with a debt relief specialist, who helped me set up a repayment plan that fit within my budget. I highly recommend Veteran Debt Assistance for debt relief assistance.

17 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Leslie,

Thank you for taking the time to leave such a kind review! We’re so pleased that our partners could support you in beginning your journey toward financial freedom and provide the encouragement you deserve. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Life back together …

They work with and help to get your life back together getting out of debt

16 July 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience and helped to give you the hope that you deserve. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

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