Products worth over 80 EUR were paid for but never delivered. First a FedEx tracking number was booked — then the order was cancelled. Fourteen days later came the announcement that it would be picke... See more
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****** Everything is ok. Support answered me and they helped me with my problem,with address.Thank you *************************** *************"************** Customer service doesnt respond!!! I... See more
I've ordered the dietary supplement for my dog from Vetloom. The price was (inclusive shipping fee) much more friendly than in my homeland. However the shipping was a bit slow, I've received my ord... See more
Second time that I bought medication for my cat here. Very reliable company, well packaged and sent with tracing possibility. One thing that could improve is the speed between payment and sending the... See more
Company details
Written by the company
Ofrece una amplia selección de productos para el cuidado y bienestar de las mascotas con gran variedad de alimentos especializados, juguetes y accesorios para perros, gatos y otros animales.
Contact info
Spain
- vetloom.co
3.6
Average
689 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Very good experience
Very good experience, the order got to me in the expected timeframe (2 weeks) and I was made aware of the status at all stages. I'll sure order again. I appreciate I can order the product really fast. My dog appreciates it too:)))
16 May 2023
All is perfect !
19 May 2023
Perfecto de10
16 May 2023
I don't have the product that I bought!!
I ordered one product and you didn't send me the product I chose!
I wrote explaining my problem and you sent me the wrong product again.
I wrote again and you answered that the product is fine! I'm really disappointed! You only have to check the label to realize thaty product isn't the same!
27 March 2023
Everything was without any Problems
Everything was without any Problems. Cant rate it worse
26 March 2023
Fast shipping to the Netherlands
Fast shipping to the Netherlands, good and solid pakkage.
23 March 2023
Excellent service and speedy delivery!
21 March 2023
Always a good experience and great original products
Second time that I bought medication for my cat here. Very reliable company, well packaged and sent with tracing possibility. One thing that could improve is the speed between payment and sending the package. I paid at the same moment as ordering and get a mail a week later that my payment has arrived ... if that could be quicker, you would get a 5-star rating!
21 March 2023
Service is ok
Service is ok. Communication was not very fluent, but they answered.
My order was delivered in the time they scheduled. Until here, if I'm honest nothing to say.
My dislike is because just after purchasing the item, instantly the price for the same item was more than the double. For this reason I will not visit again this site.
Good luck, guys
13 March 2023
Product arrived but the time of…
Product arrived but the time of delivery is has been quite long
18 March 2023
Highly recommended, everything great!
Very fast shipping, faultless goods and uncomplicated processing. Gladly again.
7 February 2023
Quick, safe, continous informed.
We are completly satisfied from ordering until delivery, Even if Medikaments must kept cool during hole transportation from Madrid to Stuttgart and further.
1 February 2023
quick service
the company shipped the item quickly and the emails were very informative.
17 January 2023
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