Products worth over 80 EUR were paid for but never delivered. First a FedEx tracking number was booked — then the order was cancelled. Fourteen days later came the announcement that it would be picke... See more
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****** Everything is ok. Support answered me and they helped me with my problem,with address.Thank you *************************** *************"************** Customer service doesnt respond!!! I... See more
I've ordered the dietary supplement for my dog from Vetloom. The price was (inclusive shipping fee) much more friendly than in my homeland. However the shipping was a bit slow, I've received my ord... See more
Second time that I bought medication for my cat here. Very reliable company, well packaged and sent with tracing possibility. One thing that could improve is the speed between payment and sending the... See more
Company details
Written by the company
Ofrece una amplia selección de productos para el cuidado y bienestar de las mascotas con gran variedad de alimentos especializados, juguetes y accesorios para perros, gatos y otros animales.
Contact info
Spain
- vetloom.co
3.6
Average
689 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Excellent
Excellent! Professional customer service. Prompt answers to questions, good product and fast delivery. I recommend this company.
1 September 2022
Great service and quick shipping!
11 October 2022
Very professional and reliable- thanks…
Very professional and reliable- thanks in the name of my adopted dog and thank you
14 October 2022
Unprompted review
we made an order to Switzerland for the…
we made an order to Switzerland for the seccond time. the medicaments arrived in a perfect condition and cooled. they arrived us 10days after order an felt like they just came out of the fridge. thank you, we‘ll oder again!
21 June 2022
Every step without any problem
19 June 2022
Ich bin begeistert...
Yesterday I ordered Librela for the second time and like the first time everything worked out SUPER. The medicine just arrived by express and very well chilled. I am thrilled and we send a big thank you again. My dog is so much better...THANK YOU!
.........................................................................
Ich habe gestern zum zweiten mal Librela bestellt und wie beim ersten mal hat alles SUPER geklappt. Gerade kam das Medikament per Express und sehr gut gekühlt an. Ich bin begeistert und wir schicken erneut ein dickes Danke. Meinem Hund geht es so viel besser...DANKE!
3 June 2022
Unprompted review
I ordered Livrela which is not…
I ordered Livrela which is not available in Germany. I'm glad I can finally ease my old dogs pains a little. Service was fast and efficient as promised the product was delivered on time. I'm very grateful
1 June 2022
Thanks for the professional delivery
Thanks for the professional delivery
It would be helpful to communicate in English - some translations on the website are incomprehensible
28 May 2022
Librela was too warm
Librela was too warm
Unfortunately, the drug was very warm. After consultation with the veterinarian, we administered it anyway. Hopefully it still has the desired effect. Is it possible to organize a heavily cooled transport overnight? To pay for it, is no problem!!!
26 May 2022
Great company and always great…
Great company and always great communication. Highly recommend!
12 May 2022
Thank you for the speedy delivery of…
Thank you for the speedy delivery of the much needed medicine !
6 May 2022
Spanish is not my language but 5 stars…
Spanish is not my language but 5 stars I will certainly give on Verloop. They helpt me very well to get the medication for my dog. Librela is hard to find and in 2 days it was from Spain to Belgium. DHL had a delay so the first order was ruined but Vetloom take it back and sent me a new one without any fault.
5 May 2022
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