Vettura - autonoleggio / car rental Reviews 

everything works well, good service, airport shuttle service

The formalities and availability were excellent. Also the customer care on site was kind and helpful.

When you take care of all advices (Check car before, make photos before and After, use a valid Credit Card which is Named on the driver) it will be all great.
Good new Cars. Clean and comfortable.

Fast check-in, clean car, fast shuttle back to airport

For 2 days I had a brand new Skoda Kamiq at a very reasonable prize! Everything went perfect-the shuttle to the car park took only a few minutes. Very friendly service. Remember to call the shuttle service as soon as you arrive. They explain to you clearly where you can find the shuttle.

This has been an absolute scam! They will keep looking for any kind of damage that you did not take a picture of beforehand and charge you accordingly. Stick with a trusted car rental such as Sixt and avoid them at all cost!

We had no issues whatsoever with Vettura and everything went great. The staff was friendly too. Great rental experience.

Location was a few minutes from the airport but the free shuttle service made it easy and convenient without paying the airport taxes, friendly staff, and I believe we got great value for our money. Thank you for making our rental a non stressful experience.

Staff was nice . Transportation to the office easy.
Good price for good car

Everything was great. Top Service. Simple booking process.

Excellent car rental experience!

We rented a Peugeot 3008 and were extremely satisfied with both the condition of the car and the level of service we received. The car was clean, comfortable and in excellent condition, and everything was handled professionally and smoothly.

We would definitely use this company again if we return to the area. Highly recommended!

The service was excellent. The receptionists are very helpful and professional. Easy to deal

Along with the car rental, I booked an insurance where they required a EUR 700 deposit. I had paid the car in full upfront, but for the deposit at the time of pick-up, Vettura would not accept debit cards, virtual credit cards or any other payment method except physical credit cards in the name of the driver stated on the rental agreement. Another client right before me had the same problem to not have a physical credit card in the name of the driver at hand.
The only solution provided by Vettura: Buy a higher-coverage insurance policy for EUR 300-430 for a rent of around 17 days and then, all of a sudden, every payment method is acceptable, also for the deposit.
It is stated in their T&Cs that they only accept physical credit cards in the name of the driver and I have to admit I have probably never ever have read through a rental car provider's T&Cs.
This is not my sense of good business practice, especially as they are aware that this frequently happens. Certainly never again.
By the way: The baby seat we rented was completely dirty, and the windshield washer fluid was empty.

Thank you so much for helping me and my friend out in our last minute booking and getting us a car. It’s been a pleasure being your customer and I’m looking forward to working with you again in the future.

Good service. Friendly Stuff. No Bullshit - just good experience

Made the reservation via VIP cars which turned out to be Car Alliance then upon arrival at Olbia airport it turned out to then be called Vettura Car rental- Had to call a number and then go stand out in a car park. Collection was from a very relaxed young man- pleasant and advised us to take photos. Despite it being late and dark we both toke photos- was also advised that minor scratches 'no problem' as he advised us on the larger existing scrape. Upon return - handed keys over to a female member of staff who didn't have any paperwork and insisted I present the contract- From this she states 'oh you have extra insurance' she proceeded then to walk around the car several times feeling the wing mirrors and panels before zooming in on the smallest of scratches on the front bumper- then she accuses me of damaging the car- that it wasn't on the car prior to my contract and I must show my photos as evidence. While most phone cameras wouldn't show this low level of variation thankfully my partner had a very good phone with high pixel resolution. She then insisted on seeing the date of when the photo was taken. This female member of staff was cold and harsh and demonstrated her intent from the outset. This created huge distress as the mark was so small that I was not expecting it be be picked up by our phone- camera. I was shocked by the abrasive badness of this woman. I insisted on a confirmation that my refund was being returned which they don't tell people about btw. So make sure you get this if you're foolish enough to do business with them . I just hope that one day soon the Insurance company and the police do an audit investigation as there is clear intent to scam. Very distressing experience and so disappointed that people are intently so cruel. I wonder will there be a string of positive reviews uploaded after this one is uploaded!!! AVOID. AVOID. AVOID.

Staff was extremely rude when we were picking up car and was slow to check us out when returning.

When picking up, associates were openly mocking us during our jet lag and difficulty with completing forms that were already completed online.

When returning car associate took keys to check out car and didn't come back after to confirm we were good to go. Had to go confirm myself so we didn't miss flight.

All worked out perfectly.
Both the booking, pickup and return.
We got an almost new car. Kia Stonic.
No attempt to sell extra insurance or alike.
And the price was fair.

Free Upgrade, clean and good car - fast pick up and drop off. Also shuttle worked perfectly

Easy pick up process and even quicker drop off. Very professional staff - Thanks to Pietro! We are recommending this rental place. See you next time.