Vettura - autonoleggio / car rental Reviews 

Fast pick up and drop off.
However, when I tried to move the pick up time by 1.5 hrs (due to flight change), they could not do it. I was on the phone with discovercars.com (the broker), and they said to call the supplier (Vettura). I called the supplier, and they said I should call discovercars.com. The supplier keeps the car only 1 hr after the booked pick up time.
So, I had to rebook another car, at a higher cost, as I was closer to the pick up date.

everything perfectly

Smooth booking, good prices, and friendly staff. Would really recommend this place!

Good guys specially Massimo

The service, the price and the car were all great. After a very bad expercience with the carcompany chosen by our travelagency, they really helped us out. William was both professional and polite. Thx.

Great service and the perfect little car for our Sardinian adventure!

A clear scam that turned into fraud, then nearly became an assault. Genuinely unbelievable experience and this company should not exist.

We rented a car with Vettura on short notice after a different car rental declined us due to not having an international driver's license (I have a valid US driver's license). Had I read Vettura's reviews, I would not have chosen them due to the obvious scams they run (see the countless other reviews of fake damage being reported), but was taken to Vettura by the other company's shuttle driver.

Upon returning our rental in perfect condition after a car wash that they strangely require, the employee found a hairline scuff mark that was easily rubbed out with one's finger. Despite showing him this, he told me "he could feel the scratch" and proceeded to try to charge me for damage. I clearly showed him you could not feel it and could rub it off easily with a finger or towel, but he refused to acknowledge that. Even if this was a real scratch, something so minor is considered normal wear and tear by every "real" rental car company (Sixt/Hertz, etc).

We went to the office where he told me it was a 220 euro repair, which changed to 320 euros minutes later. I called this out as a clear scam and he told me this damage is common and he had charged his last 3 customers for the same damage just before me. Upon telling him I would not approve this nor would sign the return damage report he was trying to force on me, he told me he would sign for me. I told him this was fraud and I would be photographing him signing it to prove it was not me when I planned to dispute any charges.

Upon pulling out my phone to photograph the fraudulent signature, the employee got extremely aggressive. He began screaming at me in Italian and came within inches of punching me in the face, claiming this is illegal in Italy (not true). I responded calmly, trying to de-escalate the situation and calm him down. He then snatched my phone and ran out of the office, screaming at me and other workers (which all seemed to ignore him). My wife was able to grab my phone back and we left immediately while he chased and cursed at us/screamed other offensive remarks.

Minutes later, he tried to charge me nearly 700 euros two separate times, which fortunately were declined by my credit card provider.

I’m still shocked by this experience. It's clear from mine and the countless other reviews that Vettura is running an elaborate scam to sell fake insurance and then try to charge customers for non-existent damage and bill them or their credit card's insurance to make additional money.

It's also clear that photographing the employee set him off as he would've been caught red-handed in this scam, and therefore nearly risked assault to prevent this from happening. I'm still shocked this took place multiple days later.

The price was ok. The car was very new and I got an upgrade. I disliked that I had to return the car cleaned which should be included in the rate.

Charged almost €200 for a minuscule scratch on wheel trim which they could provide no evidence was caused by us. Although there was some initial correspondence they then ignored the request for evidence and charged us anyway.

Flight was delayed so arrived at 10pm but they did stay open for us thankfully
Car was smaller than I had booked and paid for. It was also in a poor condition, dirty and numerous scratches and scraps and clearly never been repaired despite numerous people losing their deposit I bet !!
I took over 30 photos under spot light of issues but could’ve get them all.
Tyre pressure warning light was on so had to go to a garage, at my cost, to get the correct pressures first thing next day so clearly hadn’t been checked. Other major problem was, paperwork confirmed petrol but at fuel station noticed the key fob stated ‘DIESEL’ !!!!
Checked filler cap and was indeed PETROL !
This is a serious error by someone your end as I could have quite easily put diesel in and ruined the engine and got a huge bill !!!
Pushing additional insurance costs is also just an annoying sales tactic to get yet even more money
I cleaned the car before return too to avoid the €15 cleaning fee !
Tatty car and cars need updating

The car was clean and tidy. There was a slight delay in returning it.

Car was good, we didnt get the promised model (VW t-roc) but it was okay (peugeot 2008). We had to pay extra for car cleaning, which is very unusual to us.
They are very strict with car damages and Check-in an check-out took a Bit too long in my opinion.

Very good car
brand new
excellent and quickly service
no lines
nice attendants

Staff are very helpful and friendly. The only comment was the 15 EUR cleaning charge. Not mandatory but then the car must be returned clean. I would have liked that made transparent when I booked the car. I would still have booked with you and will do so again when visiting Sardinia.

On June 1st I landed at Olbia Airport for a busy working week in Sardinia.
As I normally do, I pre-booked a car with Auto Union. I went to pick it up when I discovered that no car were given to me because according to the T&Cs I must have Credit Card, Driving Licence and ID issued from the same country.
Needed to find a fast solution and Vettura Crew saved me. They provided a Last Minute unleaded Peugeot 208.
The experience was great. I rang the phone number on the website to arrange Terminal pick up. Vettura has desk and cars litterally 5 minutes drive from the airport.
Federica explained me all the T&Cs and naturally my Irish Credit card with Italian Driving Licence and ID was accepted with no issue whatsoever.
Everybody was kind, professional and with a big smile on their face, despite 35 degrees in a hot Sardinian afternoon.
Thank you guys. Keep doing the great job.

We had a great experience renting a car from this company. The vehicle was clean, well-maintained, and exactly as described. The pickup and return process was quick and hassle-free, and the staff were friendly, professional, and very helpful throughout the entire rental period. We highly recommend this company to anyone looking for a reliable and stress-free car rental experience. Thank you for the excellent service!

The car corresponded to contract, service was friendly and nice. I was provided with relevant info, helpful recommendations were given. Shuttle bus was arriving as agreed, it was simple to find a bus stop.