Vettura - autonoleggio / car rental Reviews 

1,058
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and professional, often going above and beyond to assist them. The overall service is consistently described as smooth, efficient, and excellent, with many appreciating the quick and easy pick-up and drop-off processes, leading them to highly recommend the company. However, some customers noted issues with car conditions, such as cleanliness, existing scratches, or mechanical problems like an empty washer fluid tank or a malfunctioning key. A few also felt damage assessments and repair pricing were unfair, with some being charged for pre-existing damage or minor issues. Additionally, some reviewers mentioned slow or poorly organized pick-up processes and difficulties proving pre-existing damage due to inadequate documentation.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

Customers had ambiguous experiences with the product, with some reviewers receiving new, modern, and... See more

Price

People report ambiguous experiences with price, with many customers expressing frustration over unexpected... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the vehicles,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and accommodating staff, with excellent communication via phone and WhatsApp. Check-in and check-out were quick and easy. The car could have been a bit cleaner, and there was a small iss... See more

Company replied

Rated 4 out of 5 stars

The overall service and car itself was good. Only issues are they do not seem to have a damage record of each car and therefor you need to proof damage was already there (need photos) when you got the... See more

Company replied

Rated 4 out of 5 stars

Only bad thing was, that the car wasn't completely fueled when we got it and it is impossible to refuel it in the end to the same level, so we just gave it back full. Also there is no parking disc i... See more

Company replied

Rated 5 out of 5 stars

New car…..short wait time when we arrived but that was luck….. much longer when leaving……check in room v hot…..no issues provided you have all requirements…… two other customers having issues but don’... See more


Company details

  1. Car rental company

Written by the company

Un viaggio ben organizzato fa la differenza. Con Vettura, il noleggio è semplice e senza pensieri, sia per le vacanze che per il lavoro. Offriamo un servizio trasparente e affidabile, con attenzione alla qualità e ai dettagli. Siamo presenti a Olbia, Cagliari e Alghero, vicino agli aeroporti, per garantirti un ritiro rapido. Puoi anche prendere l’auto in una città e riconsegnarla in un’altra, con la massima flessibilità. Proponiamo soluzioni su misura, senza sorprese, con protezioni auto pensate per offrirti tranquillità. Il nostro team è a disposizione prima, durante e dopo il noleggio. Con Vettura sai sempre cosa aspettarti: un servizio efficiente e senza complicazioni. Il tuo viaggio in Sardegna inizia qui. Scegli Vettura.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

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Replied to 43% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,058)

434 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience and Service

On June 1st I landed at Olbia Airport for a busy working week in Sardinia.
As I normally do, I pre-booked a car with Auto Union. I went to pick it up when I discovered that no car were given to me because according to the T&Cs I must have Credit Card, Driving Licence and ID issued from the same country.
Needed to find a fast solution and Vettura Crew saved me. They provided a Last Minute unleaded Peugeot 208.
The experience was great. I rang the phone number on the website to arrange Terminal pick up. Vettura has desk and cars litterally 5 minutes drive from the airport.
Federica explained me all the T&Cs and naturally my Irish Credit card with Italian Driving Licence and ID was accepted with no issue whatsoever.
Everybody was kind, professional and with a big smile on their face, despite 35 degrees in a hot Sardinian afternoon.
Thank you guys. Keep doing the great job.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Very nice and supportive team!!

Very nice and supportive team!!! also pick up from airport middle in the night, was very smooth and excellent....car was great, no issues, I can highly recomment Vettura to rent a car and discover beautiful Sardignia!

7 June 2026
Rated 4 out of 5 stars

Everything was finde for us

Everything was finde for us. It took a little bit time for picking-up and giving back the car but in Holiday normally time should BE No Problem. The car was exactly the class WE booked and was absolutely ok.

29 May 2026
Rated 5 out of 5 stars

The experience was quite…

The experience was quite straightforward. We rented a car for our holiday in Sardinia, planning to pick it up in the south and return it in the north airport. When we found Vettura, it was an easy choice. Regarding customer service, we had a good experience and will definitely use their services again on our next visit.

6 June 2026
Rated 1 out of 5 stars

Terrible rental company, avoid it and stick with good brands

All the staff who served us were always rude and acted in bad faith. It's a business that focuses on extorting foreigners, with extra insurance, extra fees, at the beginning it's €250 more, after we threaten to cancel the reservation, it's only €150 more…this kind of business…
They handed us a damaged car all the way around, and in the end they also accused us of delivering the damaged car and didn't want to give us back the deposit, luckily we had a video proving all the initial damage. Terrible service, we will not rent again with either Vettura or Discover Cars, as they listed Vettura as an option, so i guess they endorse this business.
This is not the first time that we have rented a car in Italy, we will do it again with the big brands, where with the same cards, insurance and methods, we have never been deceived and we have always been given well-treated and quality cars.

31 May 2026
Rated 5 out of 5 stars

Recommend Vettura

Staff were very friendly, helpful & professional The car was immaculately clean. Fair price. I would recommend Vettura & would rent with them again.

2 June 2026
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Shuttle to and from airport went smoothly. Just be sure to take lots of photos of car at pick up as very minor blemishes are scrutinized at drop off and not always recorded by them when you collect the car.

28 May 2026
Rated 4 out of 5 stars

All-in-all good experience.

Staff was friendly and helpful.
Your station is outside the airport area and requires additional walking- and shuttle time. The whole check-in process including queuing was rather time consuming.
Documentation of any damages before taking over the car is absolutely necessary.

27 May 2026
Rated 5 out of 5 stars

Excellent Service and a Clean, Modern Vehicle

I was very satisfied with this car rental company. The staff were exceptionally friendly and helpful. The service was excellent throughout, and the waiting time for pickup was pleasantly short. I would especially like to highlight the shuttle service, which was fast, reliable, and very convenient.

The vehicle was new, modern, and in excellent condition. It was also very clean and well maintained, with no unpleasant odors at all—especially no cigarette smell.

Overall, it was a very positive experience. I would gladly rent a car here again and highly recommend this company to others.

30 May 2026

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