Vevor Reviews 1,954

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Delivery was on time but the moment I used the display for my cookies at an event for the first time, the magnets on the back doors came off and we had to patch it up with tape. It’s a shame because i... See more

Rated 5 out of 5 stars

Just received the foldable camping table which looks very nice for its price. Only the delivery by GLS took a long time, since my parcel has been for 7 days in the local depot before it has been exped... See more

Rated 5 out of 5 stars

Worked first time! - How unexpected... we're first-time users for this, but after some brief searching,we found some great video's on Youtube that illustrated the manual very well. We chose the 30 lit... See more

Rated 5 out of 5 stars

Actually Vevor is great. I had a problem, a petrol chainsaw that would not start whatever I tried. Not their fault, they didn’t actually make it. But after a pointless making of a video of me failing... See more

Company details

  1. Food Processing Equipment

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Took more than a week and we had to…

Took more than a week and we had to assemble it with very complex instructions with bad quality pictures.

1 August 2024
Unprompted review
Vevor logo

Reply from Vevor

Dear customer,

We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.

We are sincerely sorry to hear about the issues you have encountered

We would like to understand this situation better and have requested additional information from you. Once we receive it, please rest assured that we will thoroughly investigate the matter

Looking forward to your reply.

Best regards,
Vevor

Rated 4 out of 5 stars

The device works after a lot of communication

The device works after a lot of communication.
Bluetooth was not visible on my mobile, eventually the wifi connection took place.
Charging works fine, with and without app use

20 July 2024
Unprompted review
Vevor logo

Reply from Vevor

Dear valued customer,

Thank you for your feedback; we value every piece of consumer input and use it to enhance our quality. We will continue to refine our products based on your valuable insights.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 1 out of 5 stars

RUBBISH SOAP CUTTER

I recieved a multibar soap cutter from VEVOR as a birthday present, if I had been asked to review this at that time I would have gave it 5* rating , until today , the strings were continuously going slack and some of the fell out of their anchor points , I have only cut about 6-7 loaves with it and would have inspected a longer life than a few weeks , I will be going back to hand cutting as this cutter is too much hassle use . I DEFINITELY WONT BE RECCOMENDING THIS CUTTER TO ANY ONE. VERY DISAPPOINTED WITH THE PURCHASE

7 July 2024
Unprompted review
Vevor logo

Reply from Vevor

Beste Danny M,

Het spijt ons zeer om te horen over de onaangename ervaring die u tot nu toe bij ons heeft gehad.
Wij begrijpen volledig dat dit helemaal niet is wat u had verwacht.
Kunt u ons uw bestelnummer of inlog-e-mailadres sturen?
Dan checken wij het voor je.
Of u kunt voor hulp ook contact opnemen met onze klantenservice via https://www.vevor.nl/pages/contact-us.
Als u nog andere vragen heeft, aarzel dan niet om contact met ons op te nemen.

Vriendelijk,
Vevor-team

Rated 1 out of 5 stars

Bait and switch pricing

Late last week, I purchased a kitchen sink from Vevor. They wrote back saying something about a logistics issue and promptly cancelled the order.
I wrote customer service, and they said to just resubmit the order. I log in, and low and behold, the price has gone up 15%. So I write back and ask them to honor the original sales price. They did not. They offered me a 2% discount coupon. In the time it took them to send said coupon, the price increased another 10%.
This was their response after I wrote them back, again:
As for the price increase of products, we have explained to you that there are many factors that affect product prices, and it is normal for product prices to fluctuate. For prices on other platforms, they are affected by platform rules, operating costs, promotion policies, etc. At the same time, different platforms provide different after-sales policies for merchants and different after-sales services for buyers. Therefore, price differences are inevitable. We usually provide customers with coupons.

I was using their website, not their Amazon online storefront or any other platform.
Screw these people with their bait and switch business practices.
Buyer Beware.

1 July 2024
Unprompted review
Vevor logo

Reply from Vevor

Dear Simon,

We are sorry for any inconvenience caused.

Thank you for your invaluable support towards VEVOR, and I sincerely appreciate your feedback. Rest assured that I have taken note of your concerns and will relay them to our management team. We are fully committed to making significant improvements in these areas and strive to exceed your expectations.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Rated 1 out of 5 stars

I’m still trying to get a refund for…

I’m still trying to get a refund for something that does not do the job I want and it’s been emails several times a day and I’m now exhausted, but will not give up

28 June 2024
Unprompted review
Vevor logo

Reply from Vevor

Dear Karen,

I understand that you did not expect this to happen and if this happens to me, I will surely feel the same way. Rest assured that I am here to listen and help you. Please provide us with your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Please don't hesitate to reach out if you have any questions or doubts.

Best,
Vevor Team

Rated 4 out of 5 stars

Good stanchions

Good stanchions, high quality only issue I had was the super sticky stickers that were on the base. Took 10 minutes to get them off with rubbing alcohol.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and ideal.

The delivery was very prompt and the jack has been ideal for the specific job I had for it and for similar work in hand. Very satisfied with my purchase and the speedy delivery. Thank you Vevor.

13 June 2024
Unprompted review
Rated 2 out of 5 stars

Purchased roll of Woven Ground Cover…

Purchased roll of Woven Ground Cover with 2 Day limited Father’s day discount offer! —— a week later is was on offer again and was £7.00 cheaper!!!
Not Happy!
VEVOR get your discounting STRATEGY
SORTED OUT! Or expect Dissatisfied
Customers!

16 June 2024
Unprompted review
Vevor logo

Reply from Vevor

Dear customer,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us your order number or login email?
Then we'll check it for you.
Or you can also contact our customer service for help via https://www.vevor.nl/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.

Kindly,
Vevor Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look