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Veygo Reviews 10,977

•
TrustScore 4.5 out of 5

4.6

Insurance agency
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Review summary

Created with AI, based on recent reviews

Considering 2,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and great value for money. Many found the user experience to be very positive, highlighting the ease of setting up insurance and the straightforward process. The website is frequently described as easy to navigate, making the overall experience efficient and quick. However, some customers also noted issues with price increases, particularly for learner driver insurance, even without changes in their driving record. A few other people also felt that the insurance did not always appear as covered online immediately, and some experienced difficulties with repeat insurance purchases.

What people talk about most

Price

Users describe positive interactions with price, often finding it affordable and competitive. Many reviewers... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting the ease of use and... See more

Service

Reviewers express high satisfaction with the service, highlighting its speed and ease of use for temporary... See more

Value for money

Consumers find value for money to be positive, with many praising the affordability and ease of setting up... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was just looking for some short term cover so my lad could get some extra practice before his test, it was quick and easy to set up and less cost than I thought it would be. Hopefully won't need to... See more

Rated 5 out of 5 stars

A really quick and easy to use app to provide me with comprehensive insurance when borrowing a friend’s car. Compared to price comparison site quotes this was much cheaper and simple process. Liked... See more

Rated 5 out of 5 stars

Very good value with a very easy to navigate site. The insurance seems very comprehensive and seems to tick every box, and for a short term policy the excess is reasonable. Matthew Dawood Khaghani

Rated 5 out of 5 stars

Very easy and straight forward process of buying temporary car insurance. Also, very reasonable rates. I was nicely surprised. After I made payment, I had received all the documentation and certificat... See more

Company details

  1. #122 of 228 best companies in Insurance agency
  2. #29 of 68 best companies in Car and Motor Insurance Agency
  3. #67 of 139 best companies in Insurance company

Written by the company

At Veygo our world is pay-as-you-go car insurance. We know people’s lifestyles are changing and that’s why we provide flexible cover by the hour, day or week for car borrowers, owners and learners. We’re proud to have sold more than 4 million policies and be part of the Admiral Group; our comprehensive insurance is underwritten by Admiral, voted Best UK Car Insurance Provider six years in a row by The Personal Finance Awards. If you need to contact us, please complete a form on our Contact Us page: https://www.veygo.com/contact/

Contact info

  • Ty Admiral, David Street , CF10 2EH, Cardiff, United Kingdom

  • veygo.com

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 1 out of 5 stars

Repeated price hikes without reason

1st month of learners insurance was around £65, then it went up to around £82 a month, and now I need just a week, £92 ..... no justification for the price hikes, ive had no crashes, no claims, no convictions, no cha he's of any kind, but they keep putting the price up. VERYGO is run by Admiral Insurance so my advice is to avoid both

8 April 2026
Veygo logo

Reply from Veygo

Thank you for your review. We’re sorry to hear you’re unhappy with the pricing. Our short-term and subscription policies are different products, so they’re priced separately based on how they work. This can sometimes mean the prices don’t directly compare. So sorry for any inconvenience caused.

Rated 2 out of 5 stars

Started well but then really let us down

Really let down. It was fantastically easy to set up and the first insurance for a learner was great. However, it has not let us do a repeat insurance so cannot practice driving. We tried both yesterday and today. Nothing has changed re the driver or car.

8 April 2026
Unprompted review
Veygo logo

Reply from Veygo

Thanks for your review. I’m sorry you weren’t able to get cover.

Our quotes aren’t guaranteed, even if you’ve had a policy with us before. We look at a range of factors like your postcode, age, and car, and these are regularly reviewed in line with the wider insurance market.

This means that while we couldn’t offer cover right now, you may be able to in future. So sorry for any inconvenience caused.

Rated 1 out of 5 stars

Used Veygo for a while now and was…

Used Veygo for a while now and was happy with them but now they’ve decided with no good reason to cancel my insurance and upon asking why they stated they cannot disclose the reason or provide specific reasoning as to why.
Abseloute joke

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Started well, ended in disappointment and confusion

My first experience was excellent it was quick and easy to sign up and pay but two days later insurance was refused, raise this with you and confirmed that nothing had changed with the driver or the car in two days and just got fobbed of with a scripted answer saying sometimes insurance is refused for various reasons of which you are not obliged to disclose. I had one very upset and disappointed teenager who can’t now have practice lessons before test

5 April 2026
Unprompted review

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