VIBE Finance Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The full team - Craig, Beth, Kim, Ceira, and Ellie (hope I haven't missed anyone out) have been outstanding working on my case, they all collectively helped massively. With other companies involved wi... See more

Company replied

Rated 5 out of 5 stars

The people! all staff not just the seniors are conscientious, firstly matching product to client needs, then chasing things through without client having to ask first, keeping client updated, making... See more

Company replied

Rated 5 out of 5 stars

The Vibe team were excellent from start to finish from our initial dealings with Alex and then Beth working tirelessly to get things over the line . We purchased a property via auction so we had tight... See more

Company replied

Rated 5 out of 5 stars

Thanks to ALL the team at Vibe for getting over the finish line on our new investment purchase. Again the team were on the ball throughout this process, helping assist with paperwork and challenge... See more

Company replied

Company details

  1. Mortgage broker
  2. Finance broker

Written by the company

VIBE Finance are a multi award winning mortgage brokerage specialising in all types of commercial and residential property investments. Whether you are a first-time landlord or seasoned property investor, we can source the right product suitable for your requirements. Our vision is driven from having detailed experience working directly for specialist lenders for over a decade. We have formed long term relationships where we are able to utilise our knowledge of the entire credit process, which enables a time saving application on getting your case from enquiry to completion! This without a doubt makes our professional team so unique, allowing us to really ‘stand out’ as a specialist mortgage broker and packager. Our honest, innovative and refreshing approach will leave you keen to work with us time and time again. The multi-award winning VIBE team specialise in ‘non vanilla’ type cases; the “I don’t think this is one you’re going to do” type of challenge. Try us! Our strong relationships with our Lender Partners ensures the maximum number of successful conversions for our clients, as evidenced through our testimonials, 5* reviews and high numbers of repeat clients. Deliver Together We firmly believe that securing the best outcome depends on working proactively together by building trust and forming equal partnerships. Above & Beyond We take our responsibility for enhancing lending credibility seriously, we are tenacious and we will go the extra mile to turn dreams of property ownership into a reality. Dare to be Brave We are not afraid to get out of our comfort zone, make bold moves or challenge lenders in the best interests of our partners and clients. Communicate Openly & Often We are proactive and transparent in the way we communicate, we listen and we always follow up on our promises. Believe in Balance We are the best at looking after our clients because we look after ourselves, employee wellbeing is core to ensuring we stay focussed on delivering an unrivaled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick at responding and always help with follow through to completion.. highly recommend

5 October 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Mahesh! Look forward to continuing to work with you.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Vibe review

I found the whole team at Vibe very professional and effective right from offering the most suitable product all the way through to completion.
I can thoroughly recommend their services to anyone looking for a mortgage. Thank you to Kim, Beth and all the team !

12 July 2022
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Reply from VIBE Finance

Many thanks for taking the time to leave a review Tim! We've really enjoyed working with you.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Very good experience

Very good experience, expecially for me being on my first investment. You speak to different people depending on what stage you are at and all were good but Craig and Kate stood out. Maybe part of it was because one was at the start of the process and the other at the end but their service was what made me recommend them. I tend to leave review on very bad experiences or very good ones. This time is the latter

23 June 2022
Unprompted review
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Reply from VIBE Finance

Hi Dragos,

Thank you so much for taking the time to leave a review - we're so glad Craig and Kate stood out for all of the right reasons! Thank you again.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Craig is a true professional

Craig is a true professional
Absolutely pleasure working with him
He gave me a lot of information and confidence in the process.

30 April 2022
Unprompted review
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Reply from VIBE Finance

Thank you for taking the time to leave a review Asaf! So glad Craig was a pleasure to work with. We look forward to hopefully working with you again!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Really enjoyed dealing with Vibe

Really enjoyed dealing with Vibe, I dealt with Craig who was extremely professional and had in-depth knowledge of the mortgage products. I would highly recommend using Craig & Vibe for your mortgage needs.

11 April 2022
Unprompted review
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Reply from VIBE Finance

Thank you for taking the time to leave a review Michael! So glad Craig stood out. Thank you for working with us!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Finally! A company that I would use again

Being an expat and having a mortgage below that of standard amounts, my case was particularly challenging. However, with the help of George Sanford and Beth Clayton, I managed to jump through all the hoops and secure a refinance mortgage at a favorable rate.

The service was outstanding and they would always reply quickly and chase up on the lender in a timely manner. The importance of a good broker is not to be overlooked, they helped me hugely in finding alternative lenders when the first one pulled out, recommended a good solicitor, and also helped to negotiate terms on my behalf.

I would highly recommend to anyone looking for a professional mortgage broker. Great work and much appreciated.

18 March 2022
Unprompted review
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Reply from VIBE Finance

Thank you so much for taking the time to leave a review! George and Beth work great together and we're so glad that they could assist you.

We look forward to working with you again!

#teamVIBE

Rated 5 out of 5 stars

Craig was really easy to work with

Craig was really easy to work with. He was really helpful in getting the finance I needed in place to make my offer. Ten out of Ten. I would love to work with him again.

24 February 2022
Unprompted review
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Reply from VIBE Finance

Thank you for leaving a review! We really do appreciate it and love the fact you rated a 10/10! :)

We look forward to working with you again!

#teamVIBE

Rated 5 out of 5 stars

Good 'VIBE's

The communication and support which I have experienced with VIBE, in particular Craig Smith has been A+, his attentiveness and customer care has made us feel comfortable and happy to conduct more business with the VIBE team.

15 February 2022
Unprompted review
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Reply from VIBE Finance

Love this review! Thank you so much for taking the time to leave a review and that team have made an impression.

We really do look forward to working with you again!

#teamVIBE

Rated 5 out of 5 stars

Highly recommend

Hi have been a client of around 3 years, in this time, i have found them to be very efficient and they know their stuff, very responsive and helpful, would highly recommend them

10 February 2022
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Reply from VIBE Finance

Thank you so much not only for taking the time to leave a lovely review but your ongoing support! We really do appreciate it.

#teamVIBE

Rated 4 out of 5 stars

Great service from Craig and the Vibe team

I found Craig online via Facebook and have received a really great service from him since our initial contact. He took the time out to understand my circumstances and business set-up and has been very responsive to my requirements. The service I've received from Craig and the Vibe team has been great so far, and I wouldn't hesitate to recommend them.

31 January 2022
Unprompted review
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Reply from VIBE Finance

Thank you so much for taking the time to leave a review, we really do appreciate it!

#teamVIBE

Rated 5 out of 5 stars

Craig has been fabulous for us

Craig has been fabulous for us. We are first time HMO landlords. We have been told on several occasions that what we have requested could not be done. Craig has always calmly and creatively told us it is possible by educating us and being informative.

He has always been helpful and we hope to continue working with him. Thank you again Craig.

27 January 2022
Unprompted review
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Reply from VIBE Finance

Thank you so much for taking the time to leave a review! Really glad Craig found the right solution for you. We look forward to working with you again!

#teamVIBE

Rated 5 out of 5 stars

Dr Stetson

A very useful service, excellent functionality, fast and competent support.
Many thanks to Craig Smith, Specialist Broker.

27 January 2022
Unprompted review
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Reply from VIBE Finance

Many thanks for taking the time to leave a review!

#teamVIBE

Rated 5 out of 5 stars

I knew Craig from my investment agent.

I knew Craig from my investment agent.
Craig provided me with very professional services and useful advice when I need to apply for the mortgage )))))) Now everything is on the wheel and I expect to get more suggestions from him ))))

I recommend you who have overseas investment plans to choose him!

27 January 2022
Unprompted review
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Reply from VIBE Finance

Thank you for taking the time to leave a review, we really do appreciate it and so glad Craig could assist you.

#teamVIBE

Rated 5 out of 5 stars

I dealt with Craig Smith at vibe…

I dealt with Craig Smith at vibe finance for 2 mortgages for flats on the south coast. Craig was incredibly helpful, kind and knowledgeable. He guided through the process and kept me informed all the way. Highly recommended!

27 January 2022
Unprompted review
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Reply from VIBE Finance

Thank you so much for taking the time to leave a review! Craig is a great specialist advisor, we're so glad he could assist you!

#teamVIBE

Rated 5 out of 5 stars

The team at Vibe are great to work…

The team at Vibe are great to work with. Craig Smith knows the market in real detail and nothing is too much trouble for him or the rest of the team.

They are also very proactive in checking that things are moving along swiftly. I have no hesitation in recommending them.

27 January 2022
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! We're so glad Craig could assist you.

#teamVIBE

Rated 5 out of 5 stars

We have dealt with Craig Smith at Vibe…

We have dealt with Craig Smith at Vibe Finance over the last 9 months. His attention to detail and service has been fantastic from the outset. Craig has successfully secured multiple finance strands for our business, with a simple no fuss approach.

27 January 2022
Unprompted review
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Reply from VIBE Finance

Thank you so much for your kind review - we really do appreciate it!

#teamVIBE

Rated 5 out of 5 stars

Faultless Service

I approached Kim for some genuine advice and guidance for remortgaging my property / transferring of products (residential - to BTL).
Kim was honest and upfront, always professional and always thinking outside the box instead of just offering me a particular product that could be offered to anyone. She gave me options and thoroughly talked me through each one.
After choosing one which suited me best, Ciera and Vikki helped guide me through and supported me with solicitors etc. I didn’t feel as if they were “just doing their jobs”, I felt as if they were thoroughly supporting me and backing me and became as invested in the twists and turns of the journey from start to finish as I was. I’ve been utterly clueless (and still am to an extent) of the process, but Kim, Vikki and Ciera have helped me at each hurdle.

I whole heartedly recommend Vibe. Not just for their extensive product knowledge and professionalism, but for the personal touch as well. I will honestly miss dealing with them now I have completed.

Thank you so much Team Vibe. You’re all incredible and have helped me in more ways than you’ll ever know 💜

16 November 2021
Unprompted review
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Reply from VIBE Finance

Thank you so much for taking the time to leave this review Cassie, we are so glad we managed to get this across the line and to see how much it means to you...means the world to us!!

Thank you from the bottom of our purple hearts!

#teamVIBE

Rated 5 out of 5 stars

Excellent service

The team at Vibe have gone above and beyond our expectations. As a first time developer with lack of experience Craig managed to help us find a lender in record time where other brokers had failed. Craig has been phenomenal and the rest of the team Ciera, Ellie and Kim have been great too. Will be certainly using them again!

4 November 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave this review! It really does mean so much to our team and we are forever grateful to be working with amazing clients!

We can't wait to work with you again!

#teamVIBE

Rated 5 out of 5 stars

Craig and the team at Vibe are…

Craig and the team at Vibe are extremely professional and brilliant to work with. I would highly recommend speaking with them if your looking at mortgage and finance options. The best in the business.

28 October 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much Ricky for leaving this review, it means so much to us and we're so glad to be working with you again!

We're the lucky ones with our clients!

#teamVIBE

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