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VibeGAMES B.V. Reviews 649

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TrustScore 4.5 out of 5

4.4

Web hosting company
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their commitment, dedication, and helpfulness, often highlighting specific individuals for their clear guidance and professionalism. Many people found the overall service to be excellent, with a smooth, easy, and stress-free process, and appreciate the quick and efficient resolution of any issues. Consumers frequently mention the reliability of the service, with many experiencing no downtime and robust DDoS protection. However, some customers also noted significant dissatisfaction with the service, reporting frequent DDoS attacks and unresponsive support that took hours to reply or provided unhelpful solutions. A few other people also felt that the customer service was poor, with some experiencing long wait times for responses or having their tickets closed without resolution. Additionally, some reviewers mentioned issues with server performance, including packet loss and connection errors, and a small group of people reported issues with server suspensions or concerns about certain business practices.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the reliability,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support, describing it... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's helpfulness, quick... See more

Response time

Reviewers mention ambiguous feedback about response times. Some customers praise the quick and efficient... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers report excellent performance, stability,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With any issues that have come about within my time as a customer I've received unlimited assistance from the staff here. It's been nothing but pure commitment and dedication from all hands on. Vibe... See more

Rated 5 out of 5 stars

The networking is extremely stable, and the DDoS protection is surprisingly effective even better than what I’ve seen from much larger companies such as Path.net or Voxility. Overall, the service is s... See more

Rated 5 out of 5 stars

Jordy from Tech Support was absolutely fantastic! He helped me connect to the Rust server quickly and without any issues. The whole process was smooth, easy, and stress-free thanks to his clear gui... See more

Rated 5 out of 5 stars

I've tried a bunch of hosts over the years and experienced poor performance and constant stability issues with all of them. When I saw that Vibegames had opened a server in my area, I wanted to try th... See more

Company details

  1. Web hosting company

Written by the company

Game and VPS hosting

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jordy Helped me too fast

Your team member Jordy was very helpful and fast, as I didn't know how things work here, so within one minute when I wrote my problem, he immediately went and helped, his work took only 1 minute, thank you very much

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Matt was AMAZING!

Matt was AMAZING!, very fast and informative support he was attentive and didn't giveup until the issue was fixed!!

14 October 2024
Unprompted review
Rated 5 out of 5 stars

MATT THE GOAT

STAFF WAS QUICK TO POINT ME IN THE DIRECTION OF MATT! AND BOY MUST I SAY THIS GUY IS A TRUE GOAT. THANKS TO THE LATENIGHT BLOOMERS. YOUR HELP WAS GREATLY APPRECIATED. MATT YOU A REAL ONE DAWG.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Matt W staff

Matt is always quick to respond no matter the time of day he's always there with a solution to your issues and if he doesn't know off hand he will do what he can to figure it out appreciate staff like this thanks again Matt

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Support

Amazing Support!

Ive purchased over 100 VPS in my life and Vibe is by far the best. Incredible support and 100% the best options!

25 August 2024
Unprompted review
Rated 5 out of 5 stars

just so easy

its so easy to set that my friend who dont know any knowlege of developing did it just so easy i thank the one who created that host

23 September 2023
Unprompted review
Rated 5 out of 5 stars

I was facing issues with DDoS on my…

I was facing issues with DDoS on my servers for a while, after a friend suggested using VibeGames I decided to give it a try and yeah they managed to solve this issue. I'm happy to be here

Their support team is swift and accommodating, thank you for your help and quick response, it is much appreciated!

14 August 2024
Unprompted review

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