Victoria Eggs Reviews 

242
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Very pretty candle holder and nice scent, but the wick was an absolute dud. It just burnt down and down, at a 20p size, so the flame kept on being drowned by wax. In the end I had to cut out 50% of th... See more

Company replied

Rated 2 out of 5 stars

My order arrived within 13 days of my initial order date July 18, 2018. This is not bad from the UK to BC Canada. However, I was not home at the time and the parcel was left outside. Is this a normal... See more

Company replied

Rated 3 out of 5 stars

I received my Christmas themed tea towels very promptly.I was very disappointed with the quality very thin fabric not going to dry very much or are they just to look at!! not sure print quality good.T... See more

Company replied

Rated 4 out of 5 stars

Service felt personal. Products packaged well and as described. 4 stars purely because my Hermes delivery was a day late - having claimed to have tried to deliver (when we were in) the subsequent re... See more

Company replied

Company details

  1. Gift shop
  2. Kitchen supply shop

Written by the company

Victoria Eggs creates bold and playful homeware and gifts, all proudly Made in Britain. Our products are inspired by a love of all things British and are designed to make you smile by combing simple illustration, clean lines and bright colours. Available worldwide.


Contact info

2.9

Average

TrustScore 3 out of 5

242 reviews

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No recent history of asking for reviews

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2.9

All reviews

(242)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Purchased in the sale not sure I would have paid full price for them.

However very happy with the quality and look of the cushions and they look great. Excellent quality

10 August 2018
Unprompted review
Rated 5 out of 5 stars

I was ok with the delay

I was ok with the delay, which i was told about and then agreed to. It took a little longer than I expected, I guess I didn’t know it was coming from England. They arrived today, and are just as I imagined. Thank you!

6 August 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Hi Leslie,

I'm so pleased they arrived and you're happy with your purchase. Thank you very much for the feedback.

Best Wishes

Victoria

Rated 2 out of 5 stars

My order arrived within 13 days of my…

My order arrived within 13 days of my initial order date July 18, 2018. This is not bad from the UK to BC Canada. However, I was not home at the time and the parcel was left outside. Is this a normal practice to do this? The package could have been stolen. What instructions are given to the courier service company when the customer is not home? What is the name of the courier service do you use in Canada?

4 August 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Hi Patricia, Thank you for your order and for your review. (We are a small team here, the designer Victoria and myself, and we read every one!) If you would like to provide a number to reach you on I would be happy to speak with you to resolve your query as soon as possible!

It sounds like your Royal Wedding bag and mug order was received in good condition. Are you happy with the quality of your purchases?

We do offer a courier/signed for the delivery option for all orders, but it looks like you chose Standard Delivery via Royal Mail and the Canadian Postal service, so it up to your local postal office, whether to leave a box or to re-deliver another time.

If anything was to happen to any packages, or if it went missing in the post we would, of course, replace the order free of charge, but this has not been an issue. If there is anything further we can help you with, please let us know!

Many thanks,
Tara

Rated 5 out of 5 stars

Great quality products

Great quality products, packed and posted with care and thoroughly enjoyed once received!

2 August 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Thanks so much for the lovely review!

Pleased to hear you are enjoying your purchases.

Rated 5 out of 5 stars

Vicky's products do exactly what they…

Vicky's products do exactly what they say on the 'lid'. British made with quality and care, from top quality products with bespoke unique designs. You can ask for better

31 July 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Thanks for supporting independent designers like ourselves and "British Made". We really appreciate your custom.

Rated 5 out of 5 stars

lovely items, timely delivered

I ordered several items a few weeks ago, and was delighted when I opened my package. The items shipped quickly, were wrapped well, were of fine quality and some cute. Very happy with the merchandise and service.

31 July 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Hi Debbie, Thank you for sharing your feedback. We are pleased everything arrived quickly and you are happy with your purchases!

Rated 5 out of 5 stars

Interesting items on offer

Having seen items from this company advertised in the Sunday Times and reading the excellent reviews on TP I ordered 3 items from them. Customer service seems on the ball

30 July 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Thank you for your order! We appreciate you taking the time to leave a review and hope you enjoy your new Victoria Eggs purchases.

Rated 5 out of 5 stars

A little taste of home....hiraeth

Have placed a couple of orders with one sending overseas and the other in the UK. The customer service I received for the UK order was second to none as the item I was after was not on the website having being sadly discontinued. But when I contacted them directly they had one left and made sure it was posted to me in time before I left the UK ( Thanks Tara).

I placed another order once home and the turnaround was very quick and I received my items in less than a week. That’s pretty amazing to get to Australia. Wish there was a local distributor here as it’s lovely to have a little reminder of home 🏠.

26 July 2018
Unprompted review
Rated 5 out of 5 stars

so good, i had to buy a second

my girlfriend was in london and bought one of the mugs she sells and loved it. i dropped it one day while doing dishes and it shattered, so i did some research and ordered a new one online. it came to the USA pretty quick and is the same quality as her original.

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Love everything

Love everything, so perfect for gifting!

Have gotten lots of lovely gifts for friends, family, and myself of course.

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

Excellent Customer service - it's refreshing to place orders from a Company that actually cares about their Customer - love the quirky and cool products of which I have an ever growing collection.
Service is first class and speedy dispatch of items - I also like the hand written notes added to the order confirmation receipts which makes the whole buying experience more personal. Looking forward to my next order and its nice to support a small and passionate Business.

23 July 2018
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Hi Joe, Thank you so much for your kind words and continued custom. I'm so pleased to hear your collection is ever growing, you've made my day. Thank you for your continued support. Best Wishes, Victoria

Rated 5 out of 5 stars

Could not be happier. :)

I had a lovely experience with Victoria Eggs. I stubbled upon the brand when I was looking for a card at Whole Foods in Kensington. I looked at the website and ended up ordering mugs for my boyfriend's family and they arrived on time and perfectly packaged. I even needed to order more and they were so helpful and prompt. I couldn't be happier with my experience and I was so happy to be supporting a small business. If you are thinking of ordering something you won't be disappointed. :)

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Great!

Great quality products and great customer service :)

20 July 2018
Unprompted review

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