I wanted over an hour and a half for a doctor never to show up. Took my money snd no refund. Absolute SCAM. Will be taking further action
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See what reviewers are saying
First time using VideoDoc...I hate going to doctors ! I would not hesitate to use this service again. The doctor was such a pleasant, friendly, professional gentleman and put me at ease straight away... See more
Company replied
Interaction was top class. Orientation through site could be a little easier as I found it hard to navigate when sick as attention levels are down. Submitted code request multiple times as their wa... See more
Company replied
VideoDoc App no longer works in Ireland. Shortly after paying for a yearly subscription, the service is now down "for maintenance" for 3 weeks now, with no date from customer service as to when i... See more
Company details
Information provided by various external sources
videoDoc gives you instant access to see a doctor online using your PC or mobile device for a secure video chat. All our doctors on videoDoc.ie or Vhi Online Doctor are registered with the Irish Medical Council or our UK patients using videoDoc.co.uk consult a General Medical Council registered doctor. Our team of doctors are ready to see you Monday - Friday, 10am – 2pm & 4pm - 8pm // Saturday and Sunday, 10 am - 4pm. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as providing a prescription, sick note or A&E referral letter when appropriate. videoDoc allows you see a doctor at a time that suits you, without the need to travel.
Contact info
Carlisle Business Centre, 51 Bracken Road, Sandyford, Dublin, D18 CV48, Dublin, Ireland
- +353 1 907 3400
- info@videodoc.ie
- videodoc.ie
2.0
Poor
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from videoDoc
Hi Geraldine,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Andy
Reply from videoDoc
Hi Karen,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Andy
Reply from videoDoc
Hi Derek,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Andy
What a great service
What a great service. So quick and easy. Had the appointment while in the car and prescription was with the pharmacy about 5 mins after the call was finished. Couldn’t ask for a better service!!
23 June 2019
Unprompted review
Reply from videoDoc
Hi Erika,
Thank you for leaving such a positive review, we are delighted to hear that you find the service so beneficial.
Best wishes,
Eimear
Very efficient service was not waiting…
Very efficient service was not waiting more than a few minutes Doctor very friendly and professional
23 June 2019
Unprompted review
Reply from videoDoc
Hi Michelle,
Thank you for your review. We are so happy to hear that you had such a positive experience with the doctor.
Best wishes,
Eimear
Excellent service
Excellent service. Easy to use, very professional and efficient. Prescription followed very promptly. Would definitely use again and would recommend.
23 June 2019
Unprompted review
Reply from videoDoc
Hi Paul,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.
Best wishes,
Eimear
Reply from videoDoc
Hi Ciara,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Eimear
Brilliant service
Brilliant service
Minimal waiting time
Great doctor
Convenient and efficient prescription service
23 June 2019
Unprompted review
Reply from videoDoc
Hi Philip,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Eimear
Reply from videoDoc
Hi Conor,
Thanks for your review! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Eimear
Reply from videoDoc
Hi Mikela,
Thank you for leaving such a positive review, we are delighted to hear that you find the service so beneficial.
Best wishes,
Eimear
What a great way to get a RX fast...
What a great way to get a RX fast while traveling. Great experience - highly recommended.
22 June 2019
Unprompted review
Reply from videoDoc
Hi Jess,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Eimear
The video Doc app works like a charm
The video Doc app works like a charm; quick and easy and the doctor was very pleasant to talk.
Had everything sorted in 30 minutes.
I really like this service
22 June 2019
Unprompted review
Reply from videoDoc
Hi Delia,
Thank you so much for this great 5-star review. We really appreciate you taking the time to give us some feedback.
Best wishes,
Gemma
Nice Dr
Nice Dr. Asked lots of questions but ultimately said I should go see my local GP.
Which I did and then ended up in A&E a day later.
22 June 2019
Unprompted review
Reply from videoDoc
Hi Eva,
Thank you so much for your review. We really appreciate your feedback. We are sorry that you were disappointed with the result in that you had to follow up with your own GP. In some cases, a physical examination is required, in these instances to ensure that your best care remains the number one priority, our doctors will refer you to your regular GP. We do appreciate this can be a little frustrating, but we only do this to ensure that your best medical needs are looked after appropriately.
Best Wishes,
Gemma
Reply from videoDoc
Hi Neal,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Prompt and good listener
21 June 2019
Unprompted review
Reply from videoDoc
Hi Liza,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Reply from videoDoc
Hi Jose,
Thank you so much for this great 5-star review. We really appreciate you taking the time to give us some feedback.
Best wishes,
Gemma
Easy and straight forward.
21 June 2019
Unprompted review
Reply from videoDoc
Hi Ross,
Thank you so much for this great 5-star review. We really appreciate you taking the time to give us some feedback.
Best wishes,
Gemma
Fast efficient and all round super…
Fast efficient and all round super service from the very capable and caring Doc Mooney
21 June 2019
Unprompted review
Reply from videoDoc
Hi Donal,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Quick service with no delays or long…
Quick service with no delays or long waiting time. Saves so much hussle of finding a clinic/appointment when you're unwell and need to stay at home.
Very nice doctor. I've got advice I needed and would be happy to use online doctor again.
21 June 2019
Unprompted review
Reply from videoDoc
Hi Gina,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Great service would highly recommend
Great service would highly recommend. So easy to do and very quick response.
21 June 2019
Unprompted review
Reply from videoDoc
Hi Katie,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
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