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Vietnix Reviews 

8
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TrustScore 4 out of 5

4.0

Web hosting company
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Company details

  1. Web hosting company

Written by the company

Vietnix - professional server service and leading exclusive anti-DDoS attack technology in Vietnam! With more than 10 years of experience in the field of supply and installation of technology products such as VPS, Dedicated Server, Firewall Anti DDoS, Colocation for domestic and foreign businesses Long-term experience, deep understanding of the market along with successful integration of the most advanced technology solutions, Vietnix's products and services ensure that suitable choice, quality and efficiency to accompany the development of your partners.

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4.0

Great

TrustScore 4 out of 5

8 reviews

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4.0

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

Unacceptable Customer Support and Misinformation

I recently had a frustrating experience with Vietnix that I feel compelled to share. According to the information on their website at theme-plugin-free, even the Cheap Hosting package should include the Theme and WordPress plugin from Vietnix. However, when I reached out to their Technical Department via ticket #172124 to request activation of these features, I was told:

"Hello customers,
The Cheap Hosting Rental does not include the Theme & Plugin Elementor PRO gift set.
You can refer to the Hosting package upgrade.
Best regards,"

This is completely contradictory to what is advertised on their site. It’s unacceptable that a company would mislead customers with false information and then fail to provide proper support. I strongly advise others to be cautious when dealing with Vietnix, as their service and customer support have proven to be unreliable and misleading.

29 August 2024
Unprompted review
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