Villa Finder Reviews 370

The staff at Villa Finder were absolutely brilliant. We dealt with Sofi mostly who couldn’t have been more helpful. We will definitely use Billa Finder again

I had a wonderful vacation in Koh Samui, once again staying in a villa in the area. I've been coming here for several years and always choose this type of accommodation because it offers privacy, comfort, and a perfect environment to unwind.

The villa I stayed in this time was no exception: clean, well-equipped, with a spotless pool surrounded by vegetation that provides incredible tranquility. The staff was friendly and attentive at all times, and any small need was promptly attended to.

It's an area I know well and never disappoints. For those looking to relax, enjoy the natural surroundings, and enjoy all the amenities, these types of villas in Koh Samui are an excellent option. I will definitely return. I want to give a very special thanks to Pittaya, who welcomed us to the villa. She's a lovely person, always attentive, kind, and willing to help at any time. We've known her for years, and as always, her warmth made us feel at home from the first minute

I totally agree with other reviews in regards to communication. Villa finder were excellent and prompt in responding to any queries we had and even went further by checking in with us regularly prior to us arriving. Can’t fault their customer service. Even the Villa manager popped in yesterday to meet us and to check that we were happy with everything.

The Villa itself we also can’t fault. The rooms were beautiful, clean and very comfortable. The pool / garden area is gorgeous and the day bed was big and comfortable.

Will definitely be returning to beautiful Sanook

Excellent Support & Seamless Communication

The Villa Finder team was fantastic to work with from start to finish. They were incredibly responsive to all our questions and went above and beyond to ensure everything about our trip was well-organised. Every communication was prompt, clear, and helpful—which made the planning process so much easier, especially for a destination stay.

Whether it was answering queries about the property, coordinating with the villa staff, or assisting with logistics, their professionalism and efficiency stood out. It’s rare to come across a support team that is this attentive and proactive. Thank you, Villa Finder, for making our experience smooth and stress-free!

It's simple, book with Villa Finder! Six of us had a wonderful 7-night stay in Nusantara Villa (No 6) Pererenan. The Villa Finder staff are absolutely exceptional. We booked about 4 months prior to our trip, and they assisted us every step of the way. Answering all our questions and concerns - plus I'm very type A and they tolerated me! The Villa exceeded our expectations, we knew it would be spectacular from the pictures, but we were still shocked and in awe when we saw it. It comfortably slept us all and is certainly big enough for groups/families etc. A special mention to the amazing Villa staff, pool cleaners, house keepers and managers who were always the most gracious and kind - we loved getting to know them. Highly, highly recommend both Villa Finder and this Villa - thank you!

I hosted a photographer's retreat at Villa Mannao from May 18th-23rd. We are a group of 8 photographers and we had the most amazing time at the villa. The villa is way more gorgeous than the photographers I saw on Airbnb. It is luxurious, spacious, well appointed and absolutely stunning! The rooms are so beautiful! The surrounding lawns and rice fields are lush and vast! It was like heaven on earth. The staff was just the best I have come across. Right from the time I booked the villa, to organizing all the details of the retreat, the sightseeing, the delicious food at the villa - all the arrangements were handled exceptionally well. They even booked the sightseeing entrance tickets for our group, made reservations at the restaurants we visited, organised an amazing live traditional Balinese entertainment for us at the villa, a yoga class and a beautiful cooking class in Ubud. They organized a birthday cake for one of us at very short notice and took such good care of us. I would like to mention the names of a few staff, who we interacted with, who gave us the best hospitality anyone can ask for - Ratih at their head office, who was my main contact; Ms Ayu, who took care of all the details once we arrived at the villa, and her staff Darsin & Putu! There were a few more staff who were extremely helpful and kind - I could not get their names unfortunately. We felt like they all were family. We even danced together on the last night. It was heartwarming and I would love to come back to Villa Mannao! I highly recommend it for groups of 8-16 people. I would give them 11/10! Thank you for the warmth & genuine hospitality!

From the very first email we found Villa Finder very helpful and easy. Their staff were delightful and helped us book a wonderful Villa in Seminyak.
A very easy and trustworthy company to deal with.

We spent 7 nights at Villa Sanook and couldn’t have asked for a better experience. The villa is located in a quiet, tranquil area—perfect for relaxing and unwinding. The spacious layout, including a large kitchen and living area, made it feel like a true home away from home. The bedrooms and bathrooms are generous in size and beautifully maintained.

What truly made our stay exceptional was the staff. They are absolutely amazing—friendly, attentive, and always willing to help with anything we needed. Their hospitality made all the difference and really elevated our stay.

One of the highlights was a home-cooked meal prepared at the villa—it was truly 5-star quality and something we’ll never forget. Delicious, authentic, and made with care.

Highly recommended for anyone looking for a peaceful and luxurious retreat in Bali. We’ll definitely be back!

Great communication, prompt and very informative.

The staff were fantastic from the first enquiry until departure. Nothing was too much trouble. They really did make the whole trip unforgettable. The villa itself was exceptional! The location, amenities, facitities, everything. Highly recommend.

Great experience using Villa Finder , from booking , to ease of payment and communication. We stayed at Villa Loma in Seminyak it exceeded expectations and would highly recommend. Sofi and the team at Villa Finder were awesome

We found our amazing villa in Bali via Villa Finder. Throughout the booking process, Villa Finder were prompt in communicating, very helpful in providing information that we sought and arranged for the hire of baby gear that we needed for our stay. We also booked airport transfers and car hire through Villa Finder - all made so very easy. Thoroughly recommend their services.

We recently booked a stay at Villa Suvitha in Seminyak through Villa Finder, and the concierge service throughout the process was nothing short of excellent.

The team was proactive, friendly, and incredibly responsive—supporting us with everything from arranging airport transfers and in-villa meals to ensuring the villa was set up for young children. No request felt too big or too small, and their communication was always clear, warm, and timely.

What really stood out was how personalised the service felt. The team stayed in touch throughout our stay without ever being intrusive and handled every detail smoothly—even across time zones. It gave us real peace of mind, especially when travelling with little ones.

Our experience at Villa Suvitha was fantastic, and Villa Finder’s concierge service played a big part in that. I wouldn’t hesitate to use them again—and will confidently recommend them to my travel clients looking for a smooth, well-supported villa experience.

We found an amazing villa on the website of villafinder. The customer service of villafinder was very good: helpful staff ( we were even called for answers on our ( European ) mobile phonenumber! ), quick reply, good advice, great service ( p.e. shuttle service to and from the hotel ). Definitely a good recommendation for your unforgettable holiday!

We booked Elephant villa in Bali via Villa Finder. They arranged transportation and day trip for us which worked out great. It was convenient to get everything sorted in one place.

All my questions were answered straight away and I had lot of questions. Staff very friendly. Safe payment options. Everything was great!

Everything was wonderful. Beautiful villa , very spacious, wonderful outdoor area in a great location . Staff were fantastic. Attentive to every need and so friendly and helpful

From my initial contact with Sharon at Villa Finder to the day we checked out the service was excellent. Sharon did some research until we finally agreed on Villa Jabali. Our stay at Villa Jabali was outstanding. Absolute paradise once you walk through the front gates. The service was exceptional with Ayu and Jai looking after us perfectly. The Villa was spotless and maintained beautifully. Wonderful to come back to relax and unwind after the chaos in the streets of Seminyak. I highly recommend this Villa to anyone looking for a piece of paradise.
Thank you very much Villa Finder
Mary-Ann

Fantastic stay with 4 girlfriends in this luxurious villa
Position was good easy to get taxi or walk to wherever we needed.
Villa was beautifully kept both inside and out we really loved lounging around the pool.
The staff prepared a sumptuous breakfast that was served to us every morning and the rooms were cleaned without being invasive.
Komang( not sure if spelt correctly) and Mattie were the two boys who looked after us and went above and beyond to make sure everything was perfect for our holiday. Well done.
Would definitely stay again

Really great communication efforts from villa finder team, specially Viesztra who was In constant contact with us throughout the journey. This made us feel safe, stress free and looked after.

Very helpful booking advice; discussing villas and arranging side trips.
Excellent service