From start to finish we had great service & assistance from the team at Villa Finder. We were delighted with our stay at Villa Nikaia. There were 7 of us who enjoyed the stunning living spaces & of co... See more
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Great hospitality, Staff and a beautiful, spacious villa reflecting balinese culture. We ahve stayed at this villa for about 3 nights. The firangipani plants and the grernary around makes the villa... See more
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We found our amazing villa in Bali via Villa Finder. Throughout the booking process, Villa Finder were prompt in communicating, very helpful in providing information that we sought and arranged for th... See more
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Fantastic stay with 4 girlfriends in this luxurious villa Position was good easy to get taxi or walk to wherever we needed. Villa was beautifully kept both inside and out we really loved lounging... See more
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Company details
Written by the company
Villa Finder offers the best selection of private villas for rent in Asia, Europe, and the Caribbean. We perform quality assessment for each villa in our portfolio. We are available 7 days/week to answer all your questions in 7 languages. We guarantee the best price available (no booking fee or hidden charges). We hold a travel agent license. We plant a tree for every villa reservation made with us!
Contact info
31 Boon Tat Street, 069625, Singapore, Singapore
- contact@villa-finder.com
- villa-finder.com
4.8
Excellent
370 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had an amazing stay at Villa Wolfe…
We had an amazing stay at Villa Wolfe for 4 nights. The villa really is picture perfect, everything looks like a post card and the villa is even bigger than it appears in photos. The staff are incredible - extremely helpful and kind, they went above and beyond to assist with anything we needed. The villa was pristine and maintained daily. The cooked breakfast was delicious and generous. The location is very good, easy 15 min walk to Seminyak Square and the beach. Good cafes and restaurants within easy walking distance. Very easy to get around by taxi or bike. Kilo Kitchen was delicious to eat in and for take away food. We loved every minute of our stay at Villa Wolfe and never wanted to leave!!
4 April 2025
Unprompted review
Reply from Villa Finder
Thank you so much for sharing such a thoughtful review, Alicia. We're absolutely delighted to hear that your time at Villa Wolfe was so memorable. It’s wonderful to know the team on the ground made you feel so well looked after — they truly love what they do, and your kind words will mean a lot to them.
It sounds like you found the perfect balance of comfort, great food, and a convenient location — and we couldn’t be happier that Villa Wolfe was part of that experience.
We’d love to help with your next escape whenever the time is right. You’ll always be welcome back!
Regards,
Rakha
Extremely helpful!
Villa Finder helped to make our holiday so much easier with less stress. They firstly helped us to find the right accomodation for us in the areas we wanted and then proceeded to organise pretty much everything we wanted to see and do, even preparing surprise birthday decorations and a cake. They also kept in contact through whatsapp throughout our stay to confirm pick up times and activities, which was really helpful. I will most definitely use them again.
21 March 2025
Unprompted review
Reply from Villa Finder
It is nice to see again here, Nicole!
Thank you so much for your kind review! We’re so happy we could help make your holiday easier and more enjoyable, especially with the birthday celebrations — it was a pleasure to be part of that special moment! We hope the decorations and cake helped make the day even more memorable.
It’s also great to hear that our team was able to support you throughout your stay with everything from pool toys for the kids to coordinating activities. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you.
We would love to help plan your next trip and are excited to welcome you back anytime!
Regards,
Grace
Amazing Villa
What an amazing place to stay at. Was easy from the start. Great booking process and fantastic communication.
The villa was absolutely beautiful and clean. Eddy and Katut were amazing cooks making our breakfast every morning and breakfast was really amazing a great variety for each day. It was also my birthday while I was there and they had no issues when my husband asked if they could get us a cake. Thank you Eddy and Katut. Also having security at night makes it even more relaxing not having to worry whilst you are asleep. A wonderful place that I would definitely visit again.
30 March 2025
Unprompted review
Reply from Villa Finder
Hi Tessie, first of all, I would like to wish you a happiest birthday again! I hope the coming years will be filled with blessings!!
We’re thrilled to hear you had such a great experience at the villa, and that everything from booking to your stay was seamless.
Eddy and Katut will be so happy to hear how much you appreciated their cooking and the special birthday celebration! We’re glad they could add that extra touch to your stay. It’s also great to hear that the villa's security helped make your stay more relaxed and peaceful.
We’d love to welcome you back anytime — it sounds like you made some lovely memories, and we can’t wait for the chance to host you again!
Regards,
Grace
Villa Finder Experience
Such a great experience using this service. First time using Villa Finder and I have loved every step. So easy to use and the team answered any and all questions I had. My Villa Concierge, Grace, has been nothing short of amazing. She’s been so helpful and communicative throughout our trip. Would definitely recommend using Villa Finder on your next trip!
24 March 2025
Unprompted review
Reply from Villa Finder
Hi Morgan, this is Grace. Thank you so much for your kind words, I really appreciate it :)
Also, I would like to wish your friend a happiest birthday again. I really hope your friend will have a wonderful year filled with joy and celebration :)
I hope I can see you again in the future.
Regards,
Grace
Booking with Villa Finder was seamless!
Booking with Villa Finder was an effortless experience. Emily and Edric were incredibly helpful, assisting us with everything from securing our villa in Niseko to pre-booking ski equipment and arranging airport transfers. Their support was truly appreciated! We absolutely loved our stay at Niseko Kyo and can’t wait to return.
10 March 2025
Unprompted review
Reply from Villa Finder
Hi Georgia, it is so nice to find you here again! To hear such such feedback from you really brings us joy.
Sometimes, planning a holiday can be quite a hassle; and we understand that! That's why we try our best to be as helpful as possible so our guests can just relax. We are glad that this intention is well received on your end :)
We really hope we can host you again next year in Niseko. Have a nice day!
Regards,
Emily and Edric
Feel like home in paradise
Incredible experience in Villa Pantai Candidasa. The villa is perfect in terms of equipments, conditions and maintenance and the local concierge there is incredible- make you feel like at home. Will definetively come back.
10 March 2025
Unprompted review
Reply from Villa Finder
Hi Sergi, Thank you for the review!
I am happy to hear that the villa and the service provided is up to your standard. We always try our best to go above and beyond to make our guest's holiday enjoyable; and I am glad you felt this way during your holiday.
I hope we can assist you again :)
Regards,
Rakha
Villa Finder were wonderful to deal…
Villa Finder were wonderful to deal with!
4 March 2025
Unprompted review
Reply from Villa Finder
Thank you for the kind words, Skye!
It has been our pleasure to be able to assist you as well :)
Please let me know if are planning another holiday!
Regards,
Stella.
Exceptional Service
Exceptional, personalised service at all times. Would definitely use Villa Finder again. Highly recommended.
26 February 2025
Unprompted review
Reply from Villa Finder
Thank you for the kind words, Carolyn. I am glad that we managed to deliver an exceptional service during your stay!
Let us know if you are planning another holiday :)
Regards,
Sofi
Good service and beautiful villa
First time using villa finder and everything went smoothly. When we couldn’t find our drive Mr arriving at the airport, I called them and they tried and resolve the issue. We event found the driver. Car was not as big as we thought, so a bit squishy on the drive. But the concierge was very responsive and we received a discount.
The villa and the staff were amazing! We had a wonderful stay and the concierge was checking in occasionally seeing if everything was going well.
22 February 2025
Unprompted review
Reply from Villa Finder
Hi Andrea, Thank you so much for your feedback! I’m really sorry about the initial hiccup with the driver and the car size—not the ideal start, and I truly appreciate your patience. I’m glad were able to assist you quickly and that everything else went smoothly.
At the same time, It’s wonderful to hear you enjoyed the villa, the staff, and the overall experience! We’re grateful for the opportunity to have hosted you and would love to welcome you back in the future :)
REgards,
Viesztra
Great customer service
Emily was amazing, she was extremely helpful and was always quick at responding. Helped us book everything so our holiday was perfect.
18 February 2025
Unprompted review
Reply from Villa Finder
Thank you so much for your kind words, Lucy! It was my absolute pleasure to help plan your holiday in Niseko, and I’m so glad everything turned out perfectly! Hope to assist you again in the future!
Regards,
Emily
Cosy and quiet stay at Villa Loft Volcano in Ubud
Stayed a few days in Villa Loft Volcano, ideally located in a quiet place near the road, among the rice fields. The staff was extremely helpful, the Villa perfectly equipped and beautifully decorated. It's location is quiet but also near all the interesting POIs of Ubud.
25 January 2025
Unprompted review
Reply from Villa Finder
Thank you so much for the review, Corentin. I am glad that everything went smooth and you thoroughly enjoy your stay there :)
It is really our pleasure to be able to host you as well. I hope you got to enjoy your hiking trip as well. Do hit us up if you are planning another holiday!
Regards,
Sofi
excellent
Quite responsive and happy to help. We used them to book our japan/hokkaido trip. At first they seem a bit dodgy (i dealt with pple in bali, paying to some danish account and only email/whatsapp). But guess thats the modernnworld. Worked quite well.
13 January 2025
Unprompted review
Reply from Villa Finder
Thank you so much Chris for your kind review :)
I really understand how uncomfortable it is to deal with someone that you don't know personally. I am really happy that it turns out really well, and you get to enjoy your long-awaited holiday in Japan! We do have properties all over the world, and I will be happy to assist you in planning your holiday again!
Stay in touch!
Regards,
Edric
Booked multiple times with Villa Finder, will continue using them
I’ve booked with Villa Finder multiple times and appreciate how responsive and helpful the concierge is. The concierge have helped to organise transport and tours, and I had no problems.
Whenever there are problems without the villa our first point of contact is the villa staff. When they can’t resolve it, VF will step in to mediate, which I appreciate.
26 January 2025
Unprompted review
Reply from Villa Finder
Thank you so much for your continued trust in Villa Finder! We’re delighted to hear that our team has been responsive and helpful in planning your holiday! It’s always our goal to make your stay as smooth and enjoyable as possible.
We also appreciate your feedback about our mediation process with villa staff. Ensuring that any issues are resolved efficiently is a priority for us, and we’re glad to know you found our support valuable.
We look forward to assisting you with your future stays and making each experience just as seamless! If there’s anything we can do to enhance your next trip, don’t hesitate to let us know.
Regards,
Edric
For effort and communication- 6 stars…
For effort and communication- 6 stars out of 5! Amazing. Villa Finder staff are responsive and helpful, and our two villa managers were amazing.
But the actual experience wasn't entirely value for money. Villa is a bit tired versus the price, and given the rain, hard to keep everything clean. Things like no dishwasher in the kitchen meant handwashing which is a fast path to people getting sick!
2 January 2025
Unprompted review
Reply from Villa Finder
Thank you so much for your feedback, James.
First of all, I am glad that you find our service has been great! However, I am really sorry that you felt the staying experience is less-than-ideal.
Bali has been experiencing an extreme weather for the past month, and I apologized that this tampered your holiday vibe. Villas in Bali, or household in Indonesia in general do not own dishwasher; washing dishes is done manually. But I understand your concern well, and we will sound this for immediate improvements.
Once again, thank you for booking through us and giving your honest review :)
Regards,
Grace
Villa Finder experience
I’d never used Villa Finder before so I was a little weary however our experience with Villa finder was extremely positive. There is a 24hour phone number to contact them if you should need to and the staff were super lovely, and reliable. Response time to questions was super fast and the price we paid for the service we received was awesome!
13 January 2025
Unprompted review
Reply from Villa Finder
thank you so much for sharing your experience, Jaime.
I understand how daunting it is to book through someone you have never used before. However, I am glad you ended up with great experience in the end. It has been our goal to project seamless experience to all of our guests :)
Do let us know if you are planning another holiday getaway!
Regards,
Sheila
Can't recommend it guys
Can't recommend it guys, sorry.
I wanted to book villa while wanted to visit Bali and check why some many people are striving to get there. Used this website for checking the hotels, villas or everything else that was available for a week on those dates I needed.
Yeah I did everything without any hassle, it was easy to pick a good villa, but it only seemed to be good.
In fact wehn I arrived it was dirty and there were lots of exotic insects which i am afraid of. The vacation was almost ruined, if only the staff interfered and helped me.
5 January 2025
Unprompted review
Reply from Villa Finder
Oh no, I am really sorry to hear about this experience :(
Bali’s tropical environment does come with its share of local wildlife, which can sometimes be unfamiliar to visitors. However, we have regular pest control measures in place to minimize this as much as possible.
However, I am glad that the staff helped you eventually during your stay.
We genuinely appreciate your feedback and only wish we had the chance to address these concerns during your stay. We hope you’ll consider giving us another opportunity in the future so we can provide you with the excellent experience that so many of our guests enjoy.
Regards,
Edric
Great getaway for our two families at Villa Sanook
Great getaway for our two family groups, total 8 people. We stayed at Villa Sanook from December 28 to January 4. The villa was cleaned daily, there is plenty room to relax, quite spacious, and private. Aircon in every room work great and much needed for the humid weather. Water filter with hot and cold, fully functional kitchen, cooked some of our own meals and had villa staff cook breakfast as well which was yummy and nice to wake up to for a bit of a treat. The staff were incredibly helpful, friendly and accommodating to our requests. We needed a birthday cake, our laundry done, in-house massage and they organised it all no problem at all.
The location was at the end of a long driveway which can get tiring after a while but a good way to get your steps up or just hire a scooter if you drive, easy and quicker way to get around, circle K (convenience store) on the corner, Seminyak’s shops and beach not to far. We thoroughly enjoyed our stay. Thank you to the villa staff, we appreciate you.
28 December 2024
Unprompted review
Reply from Villa Finder
It sounds like you had a truly wonderful stay at Villa Sanook, Casey! The villa is indeed a perfect getaway for families.
Also, It’s great to hear that the villa staff went above and beyond to make your experience even more special. I will make sure they hear your appreciation on this :)
Do kindly let me know if you are planning another holiday accommodation for the families!
Regards,
Viesztra
The trustworthy partner
Villa Finder staff was reliable, understanding and efficient. They work quickly and proactively. Also, they are open for various requests and are really helpful to meet all needs or wishes. The full information package regarding the destination and facility was highly appreciated. Thank you so very much!
31 December 2024
Unprompted review
Reply from Villa Finder
Hello Jana, it is really great to see you here! Thank you so much for sharing your experience :)
I am happy to hear you find our service efficient and seamless! It is always our aim to make everything as easy as possible, and I am glad I can deliver this to you.
I hope I can assist you again on your next holiday.
Regards.
Viesztra
Our experience at the villa was amazing
Our experience at the villa was incredible. The services and facilities completely exceeded our expectations. It’s a quiet and calm area, the staff were always available, the food was sensational and the rooms were lovely!
Would 100% be booking this villa again
24 December 2024
Unprompted review
Reply from Villa Finder
It is nice to hear that you thoroughly enjoyed your stay in our Villa Alea. I understand that there are some hiccups along the way, but I am glad that all is resolved and you still got the holiday that you deserve :)
I hope we can host you again for your next family holiday.
Regards,
Viesztra
Staying here was really wonderful and…
Staying here was really wonderful and lovely. The villa is a real pleasure to stay, the view is amazing and so peaceful and relaxing. Staff is super nice and helpfull, food is really nice. Great to stay at villa rumah lotus 💥💥💥💥
17 December 2024
Unprompted review
Reply from Villa Finder
Thank you for sharing your experience, Mattjis!
When staying in Ubud, finding a villa with view is a must! I am glad we can recommend the right villa with relaxing view for you :)
I hope you got the holiday you have been looking for! Do hit me up if you are looking for another accommodation.
Regards,
Sofi
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