Already several months with Vine Estates and it feels like it was still honeymoon. Charm, kindness, and constant readiness to help if it needed. I might complain if only had time to do so, such fast a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very professional & transparent service. Sanjay kept me updated throughout the whole process. I will definitely recommend Vine estates. Don’t waste time & energy by looking into any other lettings age... See more
Company replied
The agent explained everything very well , everything was well organized , quick action i moved in within a week or two without any complications . Thank you Vine Estates
Company replied
Vine Estate followed a professional approach from day one we got connected . They understood our requirement well & kept us informed on the progress from time to time . From day of going out to the... See more
Company replied
Company details
Written by the company
As a professionally accredited and fully regulated estate agency, we enjoy building trust and long lasting relationships by providing you with clear, honest and accurate advice to help with whatever your next move may be! If you are a landlord or tenant, we are sure there is something we can do to help you. Specialising in Central and Greater London, from zones 1 through to 5, our friendly, hard working and personable agents aim to keep the void period on your property to an absolute minimum and provide tenants high quality accommodation.
Contact info
Heathside, Uxbridge Road, Hillingdon, UB10 0NX, London, United Kingdom
- 020 3744 1177
- info@vineestates.com
- vineestates.com
Rent house
Sanjay he is really good person from vine Estates really helpful as well thanks
9 July 2020
Unprompted review
Reply from Vine Estates
Thank you for taking the time to write a lovely review for us Amandeep.
It was a pleasure working with you guys and I hope you have a great time in your new home.
Many thanks.
Sanjay
Excellent service
Excellent service, very professional, knowledgeable and lots of good advice. Very easy to deal with and documentation is well organised.
9 July 2020
Unprompted review
Reply from Vine Estates
Thank you for your lovely review.
It was a pleasure working with you.
Many thanks.
Sanjay
Is the best agency I have ever seen
Is the best agency I have ever seen, I had the pleasure of collaborating with Mr. Sanjay who was very helpful in all cases. I wholeheartedly recommend this agency. the house is perfect, exactly what we wanted.
3 May 2020
Unprompted review
Reply from Vine Estates
Thank you very much for your lovely review Mihaila.
It was a pleasure to work with you guys too.
I hope you have a wonderful time in your new home.
Many thanks.
Sanjay
Very professional estate agency!
Very professional estate agency!! Thank you for helping me finding The right flat.
1 May 2020
Unprompted review
Reply from Vine Estates
Thank you so much for taking the time to write such a pleasant review.
We sincerely wish you all the best in the future.
Many thanks.
Sanjay
Reply from Vine Estates
Thank you very much for your kind review Alin.
We wish you all the best in your new home.
Many thanks.
Sanjay
Great service!
Great service! Always finds good reliable tenants for my properties.
2 February 2020
Unprompted review
Reply from Vine Estates
Thank you very much for your kind review Harmeet.
We look forward to working with you further in the future.
Many thanks.
Sanjay
Reply from Vine Estates
Thank you very much for your kind review Kam.
We look forward to working with you again in the future.
Many thanks.
Sanjay
Reply from Vine Estates
Thank you for your kind review Marius.
It was also a great pleasure working with you.
We hope you enjoy your new home.
Kind regards
Sanjay
Great estate agency
Moving home is a stressful experience but Sanjay from Vine Estates made the process very relaxing. Thanks again..thumbs up
19 November 2019
Unprompted review
Reply from Vine Estates
Thank you very much for your lovely review Ratandeep.
We wish you and your family all the best in your new home.
Many thanks.
Sanjay
I would definitely recommend Vine…
I would definitely recommend Vine estates to my friends and family for their great service.
They are polite and available to solve any issues.
18 November 2019
Unprompted review
Reply from Vine Estates
Thank you for your kind review Ravneet.
We wish you the best in your new home.
Many thanks.
Sanjay
Fantastic service!!!
Comms were excellent throughout and the process was seamless end to end. Thank you Vine Estates!!!!
15 November 2019
Unprompted review
Reply from Vine Estates
Thank you for your very kind review.
Many thanks.
Sanjay
Excellent services.
Excellent services.
Special Sanjay very helpful and profesional.
3 September 2019
Unprompted review
Reply from Vine Estates
Thank you so much for your kind words Darius.
It really means a lot to us.
Many thanks.
Sanjay
Reply from Vine Estates
Thank you for your kind words Wiktor, I wish you all the best in your new home.
Many thanks.
Sanjay
They are very professional in their…
They are very professional in their approach.
29 August 2019
Unprompted review
Reply from Vine Estates
Thank you very much for your kind words Mr Singh.
We wish you all the best going forward.
Kind regards
Sanjay
Vine Estate extended a professional service
Vine Estate followed a professional approach from day one we got connected . They understood our requirement well & kept us informed on the progress from time to time . From day of going out to the market , tenant was located with in 2.5 week. Handover to Tenant was smooth & they have settled in well . All in all a great experience .
28 August 2019
Unprompted review
Reply from Vine Estates
Thank you very much for your kind words Mr Bagga.
We also had a great experience dealing with you and your property.
I wish you all the best going forward.
Kind regards
Sanjay
It's a gorgeous Real Estate…
It's a gorgeous Real Estate Agency.Thanky
18 August 2019
Unprompted review
Reply from Vine Estates
Thank you so much for your kind words Svetlana.
Kind regards
Sanjay
I'm more than happy
I'm more than happy, agent Sanjay is very professional. I'll definitely recommend Vine Estates! Thank You for my new home :) Gosia
24 July 2019
Unprompted review
Reply from Vine Estates
Thank you for your lovely review Gosia.
All the best in your new home.
Kind regards
Sanjay
Do not recommend
Didn’t trust the tenant even after seeing the new statement. I wish I could give less
He just played until the very end. Never again!
To reply to your comment, we did not know about the CCJs, and you also said that it would not be a problem if paid the same day which it was. Our income was including the tax and would have been fine anyway since as you know my current house is more expensive than that one and we would be sharing everything anyway.
The payments were bouncing back, but also they were paid the very same day. Even as you saw, the income on the card was higher than six thousand also because I had an online shop that I shared and so I shared that card too. So you should have asked why those direct debits were bouncing back, and I would have explained to you everything, and since my bank never had an issue with this, I don't see why should you.
Your alternatives were not the best at all none would pay upfront the whole year and also for the guarantor the requirements were a bit too much.
I'm sorry, but you did not do your best to help us since you did not trust us even after the references from 3 landlords all probably saying that I have never missed a rent payment or bills payment.
20 July 2019
Unprompted review
Reply from Vine Estates
Good morning Mohammed and Graziana.
It is quite disappointing that you have felt the need to leave a negative review, given that we were misled from the point of taking down your offer where we were informed that there were no CCJs and your income was higher than what it really was.
Should this have been made clear prior to you paying a holding deposit and us commencing the referencing checks, we would not have proceeded with your application and would have told you that this is unlikely to pass and would not be something we can move forward with.
As I have explained to you both individually, based on your financial circumstances (payments regularly being returned due to lack of funds in your account, in addition to the points listed above), our referencing company have deemed you to be too high risk to take on as tenants.
Having discussed this with the landlord, we have provided you with alternative options, such as offering you the option of using a guarantor or even paying for the full term of the agreement up front, however, you declined both of these proposals.
We kept you informed and updated as to how the checks were going regularly and even before the checks had been completed, I personally ensured that you were aware of the situation, how things seemed to be panning out and the likelihood of the referencing checks being passed.
I have tried my best to help you with moving into a new home but unfortunately, I do feel that should you have been clear from the outset, you would not have wasted your time with going through our referencing process only to be told that the checks have not passed.
As an agency, we do have criteria that all applicants must be able to fulfil in order to pass the referencing process. Again, as I have already explained to you, this is in order to safeguard the interest of the landlord and ensure to that the risk of a tenant missing payments or having problems with their financial obligations going forward issues are minimised.
I do hope you have taken my advice on board which I offered to you both over the phone and do find yourself a suitable new home in the future.
I wish you both the best going forward.
Kind regards
Sanjay
Reply from Vine Estates
Thank you for your review Arabela.
We wish you all the best in your new home.
Kind regards
Sanjay
Everything was great!
24 May 2019
Unprompted review
Reply from Vine Estates
Thank you for taking the time to write us a review Alexandra.
We wish you all the best in your new home.
Regards
Sanjay
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.