Vinosonline.es Reviews 888

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that products arrive quickly and are well-protected. People are also very satisfied with the product selection and quality, finding items to be accurately described and of high standard. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the competitive pricing. The overall service is described as excellent, with consumers noting the prompt communication and seamless transactions. However, some customers also mentioned issues with the calculation of VAT when ordering from different countries, and a few experienced significant delays or non-delivery of their orders.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wonderful quality of... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering, quick... See more

Price

Clients share positive opinions on price, consistently finding products to be competitively and reasonably... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

ive ordered 12 bottles of my favourite wine Rioja Ardanza do Poland. Everything went smooth, wine was well protected. Thank you!!!

Company replied

Rated 5 out of 5 stars

Despite weather and holidays it traveled fast. It arrived 3 days early. We buy a year supply and they never let us down.

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine shop

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Perfect service and delivery

Friendly customer service, incredibly fast delivery to the Netherlands in high vapacity parcel season, good prices. Great experience and will definitely order again

19 December 2022
Rated 3 out of 5 stars

No habia suficientes existencias de la…

No habia suficientes existencias de la referencia pedida.
me falta la factura definitiva y estoy llamando y no cojen el telefono.

13 December 2022
Vinosonline.es logo

Reply from Vinosonline.es

Apreciado Ramón, buenos días. Hemos hablado por teléfono con usted y nos solicitó la factura, que fue enviada minutos después por correo. Esperamos haya recibido el correo correctamente.

Rated 5 out of 5 stars

Didn't disappoint

Once again, the bottles arrived super fast and in one piece. Just sad that some of the options were sold out, but well, decided to try other ones. Thank you.

12 December 2022
Rated 4 out of 5 stars

Fast & easy

Fast & easy,
Delivered very quickly and was super easy to order, the only issue was it was a little difficult to communicate an exact time of day to schedule the delivery, but I think that's an issue with any delivery company.

12 December 2022

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