Vinosonline.es Reviews 888

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that products arrive quickly and are well-protected. People are also very satisfied with the product selection and quality, finding items to be accurately described and of high standard. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the competitive pricing. The overall service is described as excellent, with consumers noting the prompt communication and seamless transactions. However, some customers also mentioned issues with the calculation of VAT when ordering from different countries, and a few experienced significant delays or non-delivery of their orders.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wonderful quality of... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering, quick... See more

Price

Clients share positive opinions on price, consistently finding products to be competitively and reasonably... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

ive ordered 12 bottles of my favourite wine Rioja Ardanza do Poland. Everything went smooth, wine was well protected. Thank you!!!

Company replied

Rated 5 out of 5 stars

Despite weather and holidays it traveled fast. It arrived 3 days early. We buy a year supply and they never let us down.

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine shop

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My second purchase at vinos online

My second purchase at vinos online. Let me say I am very satisfied with the service, fast and affordable shipping with Fedex, very neatly and securely packaged, favorable prices plus a small surprise gift. Will certainly buy again, always the best and high quality drinks.

3 February 2025
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Reply from Vinosonline.es

Hello! Thank you very much for your confidence and your words. It is very important for us to thank our customers for their trust in some way. It is a pleasure to have customers like you.

Rated 5 out of 5 stars

I always have a great experience

I always have a great experience. Shipping is prompt. If there are any issues the staff reaches out immediately and makes sure that I'm happy

5 February 2025
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Reply from Vinosonline.es

Hello, Michael! Thank you very much for your purchase and your order. We appreciate your kind words.

Rated 5 out of 5 stars

Great service

Very fast delivery, secure packaging, great service

27 January 2025
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Reply from Vinosonline.es

Hi Gabriella! Thank you very much for your order and review! We are very grateful.

Rated 5 out of 5 stars

Great service!

22 January 2025
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Reply from Vinosonline.es

Hi, Iliev! Thanks for your purchase and your feedback! It is a pleasure to have customers like you shopping with us.

Rated 5 out of 5 stars

Every thing went smooth even when…

Every thing went smooth even when something went wrong with my order when I paid but the communication was nice and problem was solved very quick
And ty for that

21 January 2025
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Reply from Vinosonline.es

Hello, Koen! Thank you very much for your cooperation as well. Finally the order was delivered as you requested, enjoy!

Rated 5 out of 5 stars

Great vine shop

Great vine shop! Fast delivery

13 January 2025
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Reply from Vinosonline.es

Thank you very much for your feedback! We are delighted that you received your order in perfect time.

Rated 1 out of 5 stars

There was 1 bottle broken !

There was 1 bottle broken !

7 January 2025
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Reply from Vinosonline.es

Hi, Alain! We are sorry to hear that you have had problems with your order. We assure you that the bottles leave our warehouse in perfect condition. Please contact us and we will either credit you or resend you a new bottle. Regards.

Rated 5 out of 5 stars

Will definitely buy from again

Amazing shop, great prices & always very fast delivery.

Will happily use again

17 December 2024
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Reply from Vinosonline.es

Thank you very much for your feedback! We are pleased that you would like to make a repeat purchase with us.

Rated 5 out of 5 stars

Delivery is fast and reliable

Delivery is fast and reliable, packaging is professional and protects the bottles - and their content :) - well.

2 December 2024
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Reply from Vinosonline.es

Thank you very much for your feedback! We use approved crates for the shipment of bottles. We are glad you had a good experience.

Rated 1 out of 5 stars

The order was never delivered after…

The order was never delivered after nearly a month. Was in contact with FedEx and customer service. Have been left waiting at home for nearly a month on the intent of a daily delivery via email. Never have I been treated so badly with nothing but lies.

2 December 2024
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Reply from Vinosonline.es

Hi, Norman.
We are very sorry to hear about what happened. We have been behind FedEx all this time to get your package delivered. It was a series of misfortunes that happened with your order. Again, please accept our apologies.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good vatiety of products.

30 September 2024
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Reply from Vinosonline.es

Hello, John.
Thank you very much for your words and your appreciation. Our catalogue includes multiple references and types of spirits, we are glad you appreciated it.
Best regards.

Rated 4 out of 5 stars

Everything delivered in good order

Everything delivered in good order. Packaging was done well but unfortunately the bottle boxes were still slightly dented. Blame UPS, not Vinosonline

2 September 2024
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Reply from Vinosonline.es

Hi Arjen
We are glad that your order arrived safely, despite the inconvenience of the bottle boxes. We hope you enjoy your drinks.
Best regards

Rated 5 out of 5 stars

Everything is very prompt and fast

Everything is very prompt and fast
I recommend

2 September 2024
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Reply from Vinosonline.es

Hello Sergii,
We are glad to hear that everything went well. We try to offer the best experience to our customers.
Best regards

Rated 5 out of 5 stars

fast and correct

30 August 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Albert,
Thank you for your words. We are glad to have met your expectations, it is one of our premises, always try to serve the customer as quickly as possible.
Best regards

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