Vinosonline.es Reviews 888

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that products arrive quickly and are well-protected. People are also very satisfied with the product selection and quality, finding items to be accurately described and of high standard. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the competitive pricing. The overall service is described as excellent, with consumers noting the prompt communication and seamless transactions. However, some customers also mentioned issues with the calculation of VAT when ordering from different countries, and a few experienced significant delays or non-delivery of their orders.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wonderful quality of... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of ordering, quick... See more

Price

Clients share positive opinions on price, consistently finding products to be competitively and reasonably... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the great, fast, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was just as it should be. The bottles I ordered were all correct and arrived just as the company said they would. The transport company was the absolute best! The delivery guy was great. Ju... See more

Company replied

Rated 5 out of 5 stars

ive ordered 12 bottles of my favourite wine Rioja Ardanza do Poland. Everything went smooth, wine was well protected. Thank you!!!

Company replied

Rated 5 out of 5 stars

Despite weather and holidays it traveled fast. It arrived 3 days early. We buy a year supply and they never let us down.

Company replied

Rated 5 out of 5 stars

Quick response and shipping; communicates when there are issues; so far, best price for my chosen product...

Company replied


Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Wine shop

Written by the company

En Vinosonline.es podrás encontrar vino, whisky, vodka, champagne y muchas más bebidas alcohólicas a precios baratos. Nuestra sede está situada en Barcelona (España) pero hacemos envíos directos a toda Europa. Si necesitas que enviemos tus pedidos fuera de esta zona, contacta con nosotros para poderte ofrecer la mejor solución.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good products and deliver

Good products and deliver. Congrats!

22 April 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello Mylene! Thank you very much for your feedback and rating. It is greatly appreciated. We are waiting for you whenever you want at vinosonline.es!

Rated 5 out of 5 stars

A+ shop for your drinks

I don't got any bad reviews and i bought multiple times here.
Everytime they are quick , correct and most of all : the packages are handled extremely good. They are courier-safe packed. So no broken bottles at all !
Serieusly ! A+++ shop !

19 April 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Ian! Thank you very much for your A+ review! We are glad you received everything on time and in good condition. Enjoy your bottles!

Rated 5 out of 5 stars

Perfecto!

Early delivery, well packaged, great price!

12 April 2024
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Reply from Vinosonline.es

Hello, Christopher! Thank you very much for your confidence in us and for your kind words. We are waiting for you at vinosonline.es!

Rated 5 out of 5 stars

Happy to meet Vinosonline.es!

I´ve received exactly what I wanted as quickly as possible.
Reasonable priced.
Safely packed.
Perfect communication.

4 April 2024
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Reply from Vinosonline.es

Hi, Alex! Thank you very much for your review and for your purchase! We are very happy to meet your expectations.

Rated 5 out of 5 stars

The only place I could find to get what…

The only place I could find to get what I was looking for, excellent service.

28 March 2024
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Reply from Vinosonline.es

Hello, Michael! Thank you very much for your review and your purchase. We are glad you found what you were looking for in our extensive catalogue.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, well packaged, good product, thank you very much!

25 March 2024
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Reply from Vinosonline.es

Hello Marco! Thank you very much for your feedback and rating. It is greatly appreciated. We are waiting for you whenever you want at vinosonline.es!

Rated 5 out of 5 stars

Great company

Great company, safe packaging, even included small gift. Had a little misunderstanding, but resolved it fast.

11 March 2024
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Reply from Vinosonline.es

Hello, Uldis! We try to solve problems as quickly as possible so that our customers can get their bottles as soon as possible. Enjoy them! Thank you!

Rated 5 out of 5 stars

Great spirits shop

Had a little misunderstanding in the beginning, but quickly managed it and received my package today. Beautifully packaged, high quality products.

19 March 2024
Unprompted review
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Reply from Vinosonline.es

Hello, Karina! We are sorry for the misunderstanding but we abide by the rules of the payment company. Thank you very much for your words and your review, it makes us very happy!

Rated 5 out of 5 stars

great experience

great experience! on time delivery, well packaged and a nice gift!!! 👏🏻👏🏻👏🏻

15 March 2024
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Reply from Vinosonline.es

Hello Marcelo! Thank you very much for your feedback and rating. It is greatly appreciated. We are waiting for you whenever you want at vinosonline.es!

Rated 5 out of 5 stars

AMAZING

Great product, great feedback. Fastest delivery I've had. There is absolutely nothing I can say against Vinosonline! Will definitely purchase here again!

6 March 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Carolina! Thank you very much for your confidence in us and for your kind words. We try to ensure that customers receive their orders as quickly as possible without sacrificing security. We are waiting for you at vinosonline.es!

Rated 5 out of 5 stars

Super fast delivery

+ super fast shipping (Fedex)!
+ well packed
+ extra gift included
- small negative: additional fee for paypal payment

18 January 2024
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Reply from Vinosonline.es

Hello, Frank!

Thank you very much for your comments and rating! We are glad you received everything on time and in good condition. Enjoy your bottles!

Rated 2 out of 5 stars

very fast delivery but very bad…

very fast delivery but very bad packaging despite asking for it in advance. two bottle boxes out of four were damaged.
no reaction to solve the situation

2 January 2024
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Reply from Vinosonline.es

Hi, Pavol! Thank you for your feedback! We use approved boxes for transporting bottles but you bought some rum bottles with special shapes. We try to protect them as much as possible but long distance transports are very hard for this kind of cases. We are sorry for what happened.

Rated 5 out of 5 stars

Perfect store

Fasc answer to costumer everythink going very well

4 January 2024
Vinosonline.es logo

Reply from Vinosonline.es

Hello, Patryk! It is a pleasure that you have trusted us again. Thank you for the review!

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