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Vintage Cash Cow Reviews 

37,516
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 14,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient process, noting that payments arrive very quickly straight into their bank accounts after accepting the offer. Many people appreciate the clear instructions, free postage labels, and overall very convenient setup provided for clearing out unwanted household items. Some people were dissatisfied with the lack of a detailed breakdown for individual item valuations, making it harder to judge specific worth. Additionally, a few reviewers felt that the overall cash offers received were unexpectedly low compared to the actual value of the items sent.

What people talk about most

Service

People report overwhelmingly positive experiences with the service, highlighting a quick, easy, and seamless... See more

Value for money

Reviewers mention positive feedback about value for money, expressing satisfaction with the offers received... See more

Product

Clients share ambiguous opinions on product valuations, noting that while it offers a convenient way to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, seamless, and... See more

Payment

Reviewers highlight positive aspects of payment, noting that the entire process is quick and seamless from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Interesting set up. We’ve disposed of items that were hiding in drawers and we made a profit and so did you. Only draw back is the telephone service. Th leaflet says to call to speak to someone t... See more

Rated 4 out of 5 stars

Took longer than expected for my items to be checked & for my offer to come through. I felt the offer was too low so contacted by phone & received a higher price which I accepted, payment was made qui... See more

Company replied

Rated 4 out of 5 stars

This is a great service, so easy and straight forward, and payment came amazingly quickly. They really keep you up to date with what’s happening when. My only criticism would be that they maybe commu... See more

Company replied

Rated 4 out of 5 stars

Very easy process. The evaluation came in within days & the money followed. I would liked to have known how much the gold, Silver, Coins & old ipad made separately. This info helps when recommended VC... See more

Company replied


Company details

  1. #115 of 193 best companies in Online marketplace

About Vintage Cash Cow

Written by the company

The simple, trusted way to sell your unwanted valuables.

More than 1 million customer boxes processed across the UK and Europe.

1. We buy your old items all in one go

2. FREE postage and returns, with box protection

3. A fair, no-obligation offer within 7 - 14 days

4. Hassle-free from start to finish

Vintage Cash Cow (soon to be Vintage.com) offers a simple way to turn unwanted and unused antiques, valuables and collectables into money. Request your free postage pack and we’ll send you a brochure and prepaid postage labels.

Fill a sturdy box with the items you’d like our experts to consider, then send it to us for free. Your box is tracked and protected throughout its journey with us.

Once your box arrives, we'll keep you updated while our category specialists appraise everything, then make one fair, no-obligation offer for the whole box. Accept and we’ll pay the money directly into your bank account. If you decide not to, we’ll return your items free, tracked and protected.

Want some practical advice that could help you make more? Call our friendly customer service team free on 0800 246 1111, Monday to Friday, 9am–6pm.

Free returns!

Not 100% happy with our offer?

We will send back your items for free!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

38k reviews

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4.4

All reviews

(37,516)

13,484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute rip-off

Absolute rip-off. I sent 3 watches, worth just under £5,000. They offered me £64!!!. When they messaged me with the ' offer ',and I declined it, they had the gall to message me saying ' do you really want to lose your £64 '??. Really?? Absolute rip-off. DO NOT USE!!!!

28 August 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Good morning,

I am sorry you were not happy with the offer.

Our offers are based on the second-hand market and depend on the condition of the items and demand in the markets we work within.

All our offers are no-obligation. If you are not happy with them, we'll return your items free of charge.


Thank you for giving our service a try.

Kind regards,
Louise

Rated 5 out of 5 stars

Great service

It was an efficient, smooth service from start to finish with a great offer that I accepted. I would definitely recommend this service.

31 August 2026
Rated 1 out of 5 stars

Second time was a bad experience.

Contrary to my previous review, my second experience was a complete contrast. From parcel pick-up, which Royal Mail couldn’t trace at first, to the parcel being received. The valuation was an insult, but I accepted as I couldn’t be bothered to get the items returned. Was given the excuse that the value can change daily. What a difference!!
However, I have one more box being sent, so it will be interesting to see what the offer is.

31 August 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Good morning,

Thank you for taking the time to leave a review.

We apologise that you were disappointed with your second time using our service.

Our offers are based on the second-hand market and depend on the condition of the items and demand in the markets we work within.

All our offers are no-obligation. If you are not happy with them, we'll return your items free of charge.

Thank you for reusing our service.

Kind regards,
Louise

Rated 1 out of 5 stars

Good luck!!!!!!!!!

For more than 6 weeks we have been struggling to get our 'stolen' items back from VCC. Citizens Advice say it is not techinically theft but breach of contract but, as far as we are concerned, they have not returned items valued at £300 and claim they never received them, so they lie too. In fact, they have currently closed our case saying they have checked the CCTV footage and we never sent the items to begin with. This is easy for them to say as they have no process for you itemising what you are sending, they do not acknowledge what you sent, so this is open to abuse and we, like others before us, are the victims. They are not making huge profits by actually paying you what your items are worth, if they don't steal them in the first place. If you are going to use them, make sure you list and photograph everything you send. Keep the receipt for the postage and make sure you get the weight. Our box came back significantly lighter than the one we sent and we made the mistake of throwing away the receipt just days before the majority of it was returned. Don't say you haven't been warned.
Update: It is true that Customer Services have looked at this case but they just keep denying that we sent the items and will not share the CCTV footage with us, because they know it will show that they DID receive the missing items.

17 July 2026
Unprompted review
Vintage Cash Cow logo

Reply from Vintage Cash Cow

Dear Shaun

Thank you for providing the extra information. I can see that the Customer Care Team have been in touch with the account holder to discuss the matter.

Kind Regards

Kathryn

Rated 5 out of 5 stars

Vintage cash cow a very fair company.

Vintage cash cow updated me regularly after I sent the parcel to them - the value I received was very fair and when I had phoned to ask for a breakdown they were very helpful. All in all a wonderful experience. Now awaiting payment which is promised in the next two days.

3 September 2026
Unprompted review

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