Vintage Club UK Reviews 

SCAM. Item did not arrive and when I chased this up, i received an email from their “distributor “ asking me to pay them directly in order for them to dispatch, and then I would get a “refund” of the first payment I made. FRAUD! If you made any payments to this company, contact and bank and a chargeback!

Honestly steer clear of this company. I have been waiting over 2 weeks for my order and the order still says “sent”. I have since received a scam email saying that I need to pay for this order again through PayPal to receive it. Do not recommended

Do NOT order from these jokers. Item not even sent and no response to any of my emails. They keep responding with new 'tickets' from their customer services department saying they'll be in touch.

I think their customer services department consists of some geezer in a shed eating pot noodles and watching the Buffalo Bill scenes from Silence of The Lambs on repeat.

Shipping took 16 days instead of 2 but apart from that great I got 3 nice hoodies

Items arrived and were fake copies and extremely small
Returned them and they are pretending like they’ve not received the return and refusing to refund me

If I could do 0 stars I would, spent £140 on 2 mystery boxes to be sent the wrong gender clothing, returned them to get them exchange at my expense and now have had nothing back for 10 weeks, avoid at all costs, I will be taking it further with the correct authorities

I bought a pair of earrings and they looked completely different from the one advertised. To return it I have to pay for the postage. There are good things for sale but lately lots of really rubbish cheap stuff. I won’t be buying from them anymore.

Complete waste of time
Ordered a box “containing 3,5 or 8 items”
After 5 weeks I revived my box with 3 items completely random sizes and stained discoloured items
Returned them in exchange for a replacement order 6 weeks later still no delivery of the items
Personally I wouldn’t bother ordering unless you want to be ripped off and throw your money away
Still on going since 2/1/2026

DON’T PURCHASE ANYTHING FROM THIS COMPANY
Ordered a Hoodie for my son for Xmas, it arrived, ordered a medium got a large, condition was not very good condition as described and certainly wasn’t black. Went through the channels of returning item for refund.

So not only do they have the returned Hoodie, but also my money which they have never refunded of £50

Dreadful, nothing but con artists. I ordered a sports top, it was delivered and it honestly looked like it had come out of the tip. Even a charity shop would sell clothes 100 times better quality. Obviously sent it straight back, 4 months I've been fighting for a refund. They promised they were looking into the returns, sent proof of posting, nothing happened, still no refund. Now they just ignore any emails and you cabt rung them....complete scammed....avoid, you have been warned

DO NOT ORDER FROM THIS COMPANY!!
Absolute scam!!! Their ‘5star’ reviews on their website are obviously a lie!!! Ordered a mystery box and it came 4 weeks late, the items were rubbish I could’ve gotten better items from my local charity shop for £1. Sent my items back for a refund as agreed via email with the company. My tracking shows the items have been received by this company but after 2 months of me emailing they have ignored me and not refunded me. I contacted my bank to say this is a fraud / scam company and luckily my bank have refunded me and are investigating this company!! If you are in the same position and are owed money, please contact your bank as they will help you get it back. Avoid this company, literally the worst!!!!!

At time of writing this I have no option but to leave 1 star. My order was for a medium sweatshirt and 2 football shirts. The sweatshirt arrived but was a kids size not an adult as advertised. The 2 shirts were not in the packet. I have sent 7 emails now and had no response apart from 1 stating they would send them within 24 hours but that was 2 weeks ago!. AVOID and save your money

Another review for this cowboy company!!!! Because they ignore emails and steal innocent peoples money as majority of others have stated 🤬😠 im hoping the s*** bags see this!!!!! You have been reported to trading standards and my bank fraud team which is under investigation!!!! DO NOT ORDER FROM THIS COMPANY PLEASE READ ALL THE REVIEWS FIRST!! ITS ALL ONE BIG SCAM

If I could give them no stars I would.

I ordered my poster in Jan and it never came. They then stopped replying to my emails in February and were now in March and I haven’t heard anything for over a month.

I initially asked for a new poster and then when that didn’t arrive for a refund. They haven’t been in touch since. Don’t waste your money.

Good customer service, waiting for my order to arrive.

great site and very easy to use with great vintage products

What a SCAM!

If I could, 0 stars would have been the right fit.

Gotta say, I'm quite embarrassed I didn't look at Trustpilot before ordering, something I'd normally tend to do. But I got excited and ordered two mystery boxes.

For a month nothing happened - even though customer support responded and apologized plenty of times on several e-mails from my side. The order kept on saying 'Awaiting information'.

Finally I could see the package arrived after more than a month since the order, but it was stuck in customs, so I had to pay an extra fee.

I got the package, but there was only five items, even though I ordered two mystery boxes with 3, 5 or 8 items in each of them.

And the items were absolutely rubbish. Such bad quality, that I'm not gonna use them even once.

I tried to contact customer support who said it was a mistake, and they send two different packages instead of one - meaning I would have to pay for customs once again. After the first package I wasn't even interested in that.

After yet another e-mail I received this answer:
"I am investigating this immediately with our warehouse to understand why the mystery box was split and why the quality does not match what was promised. Given the customs fees, the condition issues, and the month-long delay, I want to make this right.

I will get back to you within 24 hours with a resolution that addresses both the customs fees and the quality concerns."

They never got back to me. A complete joke and a massive waste of money.

Clothes were ugly and dirty. What came looked like something that they picked up in the Matalan January sale or a charity shop in woolwich. Avoid avoid avoid!

Avoid like the plague. It is an absolute scam. Returned items and had confirmation and proof of them receiving it but refusing to refund me. Literally stolen my money. Get a holding response from a random bot every time I email - genuinely should be ashamed of themselves.