Vintagethreads Reviews 

398
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Quick delivery, great communication through Instagram after I tried on a issey miyake 3 pocket jacket in store, and later ended up buying online through their website Jacket is lovely too cheers la... See more

Rated 2 out of 5 stars

Very expensive! bought a nice rucksack style bag for £60 already probably equal if not more of what it was originally worth. condition was rough(to be expected for vintage/second hand stuff) but again... See more

Company replied

Rated 4 out of 5 stars

great store, great clothes, one of a kind, cool staff! except I was disappointed recently when after I had bought some jeans online which was confirmed etc only to be told that they had sold them... See more

Rated 5 out of 5 stars

It was my first order with Vintage Threads and i dont usually order pre-owned clothes but i think i've changed my mind if the quality of the clothes remains the same. The jacket i order wasnt rippe... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Having met at University, we’re a small group of mates who simply love finding the freshest garms from all over the world to bring to you! Individuality, expression and sustainability are at the core of our brand, with the latter inspiring us to start our recent #BeGreenWearVintage campaign. It’s not just the clothes which we’ve fallen in love with but the fun-loving, eccentric and slightly mischievous culture which surrounds them, and sharing this is part of why we love our business.


Contact info

3.5

Average

TrustScore 3.5 out of 5

398 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(398)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The package was barely packed

The package was barely packed. (It was open from the side which should be closed cause of size of product). Size of the product was not correct. Real size is XXL and size on website was L. But I fit it so it is cool.:)

24 June 2023
Rated 5 out of 5 stars

Excellent company.

I recently bought a vintage Vanson leather jacket from Vintage Threads. The entire transaction was excellent - the seller used DPD who are my favourite courier company. The jacket arrived really quickly, was well packaged, and was exactly as described. I could not have been happier as the buyer.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

DM on Instagram to get more pictures of the Prada bag I was interested in and they were so helpful and sent plenty of photos to help me make my decision. Love my bag, highly recommends!

14 May 2023
Rated 5 out of 5 stars

A1 :)

Really great customer service and stuff arrived quickly
There was a mix up with my order initially but they fixed it and were so good about it I'll definitely order again :)

22 February 2023
Rated 1 out of 5 stars

Bad shop

I was waiting for my order for one week.And when I got my hoodie it wasn’t original

1 March 2023
Vintagethreads logo

Reply from Vintagethreads

Hey Vlad, We can assure you the Stone Island was 100% authentic. The article number was photographed to show the authenticity of the item. I have dropped you an email to get this sorted for you.

Rated 1 out of 5 stars

Worst

It was not visible in the picture, but it was very, very dirty. It was not washed, I even paid taxes, and I made customers feel uncomfortable by saying nonsense that my address was dangerous.

31 January 2023
Vintagethreads logo

Reply from Vintagethreads

Hi there, we are really sorry that you have not a had a good experience with VT. We have emailed you so we can get this sorted ASAP for you!

Rated 4 out of 5 stars

One problem but sorted quickly

On receiving my first order I found that the product I had bought made it through quality checks with damage. When I made a query with Vintage Threads they were quick to correct the problem and sent me a new item with no hassle.

14 December 2022

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