Quick delivery, great communication through Instagram after I tried on a issey miyake 3 pocket jacket in store, and later ended up buying online through their website Jacket is lovely too cheers la... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very expensive! bought a nice rucksack style bag for £60 already probably equal if not more of what it was originally worth. condition was rough(to be expected for vintage/second hand stuff) but again... See more
Company replied
great store, great clothes, one of a kind, cool staff! except I was disappointed recently when after I had bought some jeans online which was confirmed etc only to be told that they had sold them... See more
It was my first order with Vintage Threads and i dont usually order pre-owned clothes but i think i've changed my mind if the quality of the clothes remains the same. The jacket i order wasnt rippe... See more
Company details
Information provided by various external sources
Having met at University, we’re a small group of mates who simply love finding the freshest garms from all over the world to bring to you! Individuality, expression and sustainability are at the core of our brand, with the latter inspiring us to start our recent #BeGreenWearVintage campaign. It’s not just the clothes which we’ve fallen in love with but the fun-loving, eccentric and slightly mischievous culture which surrounds them, and sharing this is part of why we love our business.
Contact info
United Kingdom
- vintagethreads.eu
3.5
Average
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Greate service!
5 September 2022
Unprompted review
In regards to a recent review I made…
In regards to a recent review I made about them not sending me my product, they reached out and said they had misplaced the item and offered a refund or a swap for something of equal value. Once I chose something else they sent it over immediately at almost 4 am us time. Great spot will be buying from here a lot.
26 August 2022
Unprompted review
Clearly a fake !!!
24 August 2022
Reply from Vintagethreads
I've just dropped you an email showing you how to authenticate the item you bought. The glasses are 100% authentic
Great quality items and fast service.
Great quality items and fast service.
Customer care is even better with quick responses, polite staff going above and beyond to help.
11 August 2022
Unprompted review
Great service from start to finish
Great service from start to finish. Highly recommended.
26 July 2022
Unprompted review
Customer service was very helpful and…
Customer service was very helpful and responded fairly quickly.
24 July 2022
Unprompted review
Great absolutely greatness
23 July 2022
Came quicker than expected
18 July 2022
These guys are the absolute best!
These guys are the absolute best!! Amazing customer service and the best garms in the UK by a country mile!!
Keep smashing it guys.
1 July 2022
quality product quick delivery
29 June 2022
i never got my shirt or a tracking…
i never got my shirt or a tracking number. i feel like i got scammed.
28 June 2022
Reply from Vintagethreads
Hi Sofia, please check your gmail - we have tried to reach out multiple times about your order. It will be from theteam@vintage-threads.com - maybe it went to your junk? Lets get this sorted for you ASAP :)
Delivered very fast and product was in great conditon
Delivered the product fast, in 2 days, and the product was in great condition
26 June 2022
Favorite second hand shop hands down!
25 June 2022
I have placed a couple of orders from…
I have placed a couple of orders from these guys a few loud shirts and a bucket hat. I couldn’t speak highly enough about 1) The quality of every item I received 2) There customer service!! I had and issue that was solely the delivery company’s fault but they really went out of there way at resolving the issue while constantly communicating with me. Very impressive and such a good experience with an independent Comapny.
23 June 2022
Unprompted review
honestly i thought that for 330$ the…
honestly i thought that for 330$ the quality will be better
20 June 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.