VinylBox Reviews 755

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Charged me 2 months in a row without sending me anything , sent multiple emails now £80 down and not answering my emails when asked for a refund .

Rated 5 out of 5 stars

If you want to get into vinyl collecting or are just looking to increase your collection this is the subscription service for you. Themed collections of vinyls, limited releases and special editions,... See more

Rated 4 out of 5 stars

Good Quality records every month, I have now started listening to artists I wouldn’t have found without the subscription. Sometime the odd corner of a record sleeve will be damaged, this is probably b... See more

Rated 1 out of 5 stars

This company has become a scam after the old version went to administration. They got bought out by a US records company. Changing the T&Cs to their favor, no customer can ever get refunded due to... See more

Company details

  1. Record Shop

Written by the company

Discover amazing vinyl, with us. Let us help you discover and rediscover incredible albums on vinyl with VinylBox


Contact info

2.8

Average

TrustScore 3 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A personal touch

Vinyl box give you a very personal experience, and I love discovering new music. I can select a genre if I don't want to go too far out of my comfort zone but the option to venture outside the box is always there. Great service and delivery is on point.

23 August 2023
Unprompted review
Rated 4 out of 5 stars

Generally good.

Generally good.. the monthly selections are a little limiting. The genres they offer are generally very large and broad. Possibly a choice of sub genres to make it more enjoyable to the customers would be 5 star!!

23 August 2023
Unprompted review
Rated 4 out of 5 stars

I've been quite pleased so far with the…

I've been quite pleased so far with the records I've received. It's expanded my collection with records I wouldn't have seeked out myself, but I have enjoyed listening to them and would definitely look for other records from those artists.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Great idea

Great idea, forcing you to adopt new listening habits. The web site is slightly complicated though.

23 August 2023
Unprompted review
Rated 4 out of 5 stars

Patchy start but Vinylbox are now nailing it!

Vinyl choices are great and the service allows you to try music that you may not normally!

Packaging is superb and delivery issues have now been resolved with no hiccups in the last few months. I personally spoke to Elizabeth when there were problems and she explained the issues and what they were doing to resolve them. Great feedback and the team are dedicated to the music and their customers.

Great service for music lovers!

23 August 2023
Unprompted review
Rated 4 out of 5 stars

Good Quality records every month

Good Quality records every month, I have now started listening to artists I wouldn’t have found without the subscription. Sometime the odd corner of a record sleeve will be damaged, this is probably because of the postal carrier and not VinlyBox. Maybe more package protection could be put into the box. For example, recycled paper to fill the empty space and stop the records from moving in the box?

23 August 2023
Unprompted review
Rated 5 out of 5 stars

VinylBox opens new musical doors!

VinylBox is great, my music tastes had gone stale and I was too comfortable in the music I’ve listened to for years. It’s pushed me down new routes that I wouldn’t have considered before and found some great new bands with massive back catalogues that I’ve never heard of. Brilliant!

23 August 2023
Unprompted review
Rated 3 out of 5 stars

Not to bad

Not to bad, sometimes limited in what’s available. Would like to see more genres like reggae ski jazz blues etc. but not to bad over all

23 August 2023
Unprompted review
VinylBox logo

Reply from VinylBox

Thanks Tom - we are adding a whole wave of new boxes and genres over the coming couple of months - watch this space!

Thanks,

Oli

Rated 4 out of 5 stars

Great concept

Only a month in but seems quite good so far. Cool concept. Decent variety of genres. Gives a chance to pick up some albums I probably wouldn’t have got otherwise. Excited to see what will be offered in the future. Not had any issues

23 August 2023
Unprompted review
Rated 4 out of 5 stars

Perfect if you want to expand you vinyl…

Perfect if you want to expand you vinyl collection. Does exactly what it says on the tin. There has always been a box that has suited me where I have a modern rock taste and there is always something for me. Customer service is great and they always email back. If there was 1 negative, I would like more communication as I always am tending to email up front asking when the next selection is or when it gets posted - but - they always come and I never miss out

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Good selection of records each month

Good selection of records each month, well picked and some surprises. The vinyl is well packed when delivered.

Also got to listen to some artists I wouldn't have. Overall a good experience and one I look forward to continuing.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic selection

Fantastic selection, customer service has been great when dealing with delivery issues I’ve had which weren’t their fault. Great company!

21 August 2023
Unprompted review
Rated 4 out of 5 stars

Excellent delivery and easy to use…

Excellent delivery and easy to use service with the ability to veto one or two albums. The only thing stopping me giving 5 stars is I just wish there was a little bit more choice

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Very quick and easy to use

Very quick and easy to use with good delivery. A good selection of different genres to cover people’s tastes, just could do with a bit more variance on a month by month basis

1 August 2023
Unprompted review

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