Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... See more
Company replied
Purchased a viofo dash cam based on great product reviews, unfortunately, viofo uk only sells the items and decides customer service is of no importance. Item sent (allegedly) 27th of November ne... See more
I've had a great experience with Viofo UK since ordering my A329 at the beginning of 2025. It was delivered quickly using Royal Mail Tracked 24. Since then, I have got in touch to order additional... See more
Company details
Written by the company
UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.
Contact info
Holme Road Offices, Holme Road, PE7 3NA, Yaxley, United Kingdom
- 03302233108
- support@ViofoUK.co.uk
- viofouk.co.uk
3.7
Average
185 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
super efficient quick delivery
super efficient quick delivery, excellent product, so much better than my previous one.
10 November 2023
Reply from Viofouk
Hi Terry,
Thank you so much for leaving this kind review. Great to hear that you are happy with your purchase! Safe travels!
Kind regards,
Chelsea
Product was exactly as expected
Product was exactly as expected. Prompt delivery. One of the extra parts purchased was incorrectly sent and the company were quick to put things right following a phone call. Correct part arrived by 1st class post the next day.
20 November 2023
Reply from Viofouk
Hi,
Thank you so much for sharing your experience with us. Great to hear that you are happy with your purchase and our service! Enjoy!
Kind regards,
Chelsea
Fast well packaged delivery.No car to…
Fast well packaged delivery.No car to fit in yet but reviews are excellent.
20 November 2023
Reply from Viofouk
Hi David,
Thank you for taking the time to leave this kind review, it is very much appreciated.
Kind regards,
Chelsea
Good but hardware kit needs clarification
Product seems to work well and everything arrived promptly. The hardware installation kit box was damaged but the contents were ok.
I have a complaint about the hardware installation kit, however. It wasn't made clear to me that it was not everything I needed to install the dash cam to my car and that another product sold by viofo did contain everything but it cost more and was not recommended to me when I bought the dash cam. It explicitly told me in the install instructions to go and buy the separate parts.
In my opinion when a 'hardware installation kit' is recommended as a 'You Should Also Buy' then it should contain everything I need to add the dash cam to the car. Instead I had to research and source the parts myself.
In the end, I managed to install the dash cam and hardware kit but this took a deal of umming and ahhing as to whether I had all the parts and which parts I now needed to buy.
TLDR: Make sure you have fuse taps/add a fuse kits if you buy the cheaper hardware installation kit.
30 October 2023
Reply from Viofouk
Thanks for your feedback Alasdair, its important to get this to help improve.. The fuse taps are not included with the hardwire kit as there are 4 main different types that are car/model specific.. I notice that you did order the hardwire kit as part of your bundle selection, the very next question underneath asks if you require fuse taps to connect to your car.. when this is selected you are presented with the fuse taps options..Because of the thousands of different cars/models etc I am afraid that this part is something that the customer needs to look into..If unsure we do also a fuse tap pack that includes all of the 4 different types.. As said though appreciate your feedback and we will see what else we can do to make the purchasing journey easier for customer that are new to dashcam installations. Kind Regards
Excellent product
Excellent product, instructions really clear and good kit for installing it. Very quick delivery. So far, very happy with the camera (A139 Pro 2 channel) so might splash out and get one for the wife's car.
24 October 2023
Reply from Viofouk
Hi Robert,
Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase and even considering buying another!!
Kind regards,
Chelsea
Very good experienceGreat Cameta
Very good experience. When I rung them got very helpfull advice .
17 October 2023
Reply from Viofouk
Hi David,
We're pleased to hear that you had a very good experience with us. Providing helpful advice and assistance to our customers is a priority, and we're glad to know that you received the support you needed when you called us. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and ensure that you continue to have a positive experience with our products and services. Thank you for your kind words!
Kind regards,
Chelsea
Very happy with the dash cam very good…
Very happy with the dash cam very good quality
19 October 2023
Reply from Viofouk
Hi Mike,
We're delighted to hear that you're very happy with your Viofo dashcam and that you find it to be of very good quality. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure that your dashcam continues to meet your expectations. Safe travels!
Kind regards,
Chelsea
The instruction booklet was good once I…
The instruction booklet was good once I realised what a QR code was!
12 October 2023
Reply from Viofouk
Hi Jeremy,
Thank you for your feedback! We're glad to hear that you found the instruction booklet helpful. QR codes can be a bit puzzling at first, but we're pleased that you were able to figure it out and access the necessary information. If you have any more questions or need further assistance with your Viofo product, please feel free to reach out. We're here to make sure your experience is as smooth and straightforward as possible.
Kind regards,
Chelsea
Reliability when you need it.
Your camera absolutely must work when you need it to and Viofo is a brand you can trust.
16 October 2023
Reply from Viofouk
Hi George,
We couldn't agree more! Reliability is of utmost importance when it comes to a dashcam, and we're thrilled that you trust the Viofo brand for this critical function. Thank you for your vote of confidence in our products. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your Viofo camera continues to provide you with the dependable performance you rely on. Safe travels!
Kind regards,
Chelsea
Another great purchase experience from…
Another great purchase experience from Viofo. I ordered the hardwire kit and a CPL filter. However I do think these should have been included with the dahscam given the price.
11 October 2023
Reply from Viofouk
Hi Stan,
Thank you for choosing Viofo once again for your purchase. We greatly value your continued support. We're glad to hear that your purchase experience was positive.
Regarding the hardwire kit and CPL filter, we appreciate your feedback. We understand your point, and we're always looking to improve our offerings. Your input is valuable, and we'll consider it for future product packages and offerings. If you have any more suggestions or questions, please feel free to reach out. We're here to assist you and enhance your experience with Viofo in any way we can.
Kind regards,
Chelsea
Great service and customer support
10 October 2023
Reply from Viofouk
Hi Emilia,
We appreciate your kind words! Thank you for recognizing our great service and customer support. We always strive to provide the best assistance to our customers. If you ever need any further help or have any questions in the future, don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to assist you whenever you need us.
Kind regards,
Chelsea
Reply from Viofouk
Hi Billy,
Thank you for taking the time to leave a review. We're pleased to hear that you had a very good experience with our service. If you ever decide to share more about your experience or have any feedback in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to assist you anytime.
Kind regards,
Chelsea
I recommend it to everyone I recommend it to everyone, these are very good cameras, the shooting quality is just super
I recommend it to everyone, these are very good cameras, the shooting quality is just super
2 October 2023
Reply from Viofouk
Hi,
Thank you for taking he time to leave this great review! Lovely to hear that you are happy with your purchase and recommend us.
Kind regards,
Chelsea
It works well
16 September 2023
Reply from Viofouk
Hi Dianne,
Thank you for taking the time to leave this review- it is very much appreciated.
Kind regards,
Chelsea
Great cameras good quality reliable and…
Great cameras good quality reliable and the service from this company was exceptional. Will continue to use and recommend to my friends and family and as I drive an instructor a really useful tool
29 September 2023
Reply from Viofouk
Hi David,
Thank you so much for taking the time to leave this kind review. Great to her that you are happy with your purchase and our service to you!
Kind regards,
Chelsea
Easy website to order from and very…
Easy website to order from and very quick delivery
22 September 2023
Reply from Viofouk
Hi Craig,
Thank you for your kind words. It is great to hear that you are happy with your purchase and our service!
Kind regards,
Chelsea
a129 purchase could,nt be any better
buying process was easy delivery was fast and a quality product
19 September 2023
Reply from Viofouk
Hi William,
Thank you for your kind review. Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
VIOFO CAM
Simple to use .. brilliant quality video .. number plates easily readable on playback .
Removes easily from screen without touching any wiring ..
22 September 2023
Reply from Viofouk
Hi,
Thank you very much for taking the time to leave this kind review. Great to hear that you are happy with your purchase!
Kind regards,
Chelsea
Happy with dashcam however Viofo dispatch needs to check what is shipped
I'm very happy so far with my dashcam and it did arrive the next day as promised.
Up until yet I have not had opportunity to download any files onto my computer but the ones I have viewed on my phone seem to be fine.
I have had to mark the experience with Viofo lower as my order included 4 fuse taps for the hardwire kit.
2 full size and 2 micro as I was not sure of the fuse size in my Isuzu pickup truck.
I in fact go 1 full size, 2 mini and 1 micro.
It did not matter as I actually needed the mini ones but had I needed the full size ones my installation would have been delayed.
Hence only 3 stars for Viofo
5 September 2023
Reply from Viofouk
Hi Steven,
Thank you for taking the time to leave this review along with your honest feedback. If you need any support please contact David on tech@viofouk.co.uk.
Kind regards,
Chelsea
Reply from Viofouk
Hi Rob,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.