Viome Reviews 3,080

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,744 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the personalized supplements and probiotics, with many reporting positive changes in their well-being, such as improved gut health, increased energy, and better sleep. Reviewers also value the detailed food suggestions and educational content provided, finding the home testing process straightforward and the results comprehensive. However, some people were dissatisfied with the order and delivery process, citing long shipping times and inconsistencies. There were also mentions of difficulties with customer service, including unhelpful bots and issues with receiving timely responses or replacements. A few other people also felt that the product packaging, such as oral toothpaste and gel containers, was hard to open or mix.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers express satisfaction, noting... See more

Order

Clients share ambiguous opinions on order. While some reviewers found the ordering process easy and quick,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise timely deliveries and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Users describe ambiguous interactions with the user experience. Many customers express satisfaction, finding... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I wish you would give me a few more days notice on the next order being processed. I’m not using my products fast enough so I’m ending up stockpiling. By the time I get the notice via email, it’s too... See more

Company replied

Rated 3 out of 5 stars

The kit and instructions were high quality. I misunderstood the blood collection instructions and collected none. After I completed the questionnaire and sent in the saliva and stool samples, I got ma... See more

Company replied

Rated 4 out of 5 stars

I appreciate knowing what I need to eat to gain optimum health! It would be more helpful if any drug interactions would include the name of the actual medication! My doctors don’t know which medicatio... See more

Company replied

Rated 4 out of 5 stars

I am pleased with the supplements and gut formula. However, some of the oral toothpaste and gel containers do not open when you snap and squeeze the package. I am enjoying using all the products. And... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

Bring your body and your gut microbiome back into balance. Viome analyzes your biology to deliver health insights, personalized food recommendations, and precision supplements, formulated just for you. Join over 300,000 people taking control of their health with Viome.

Viome

Written by the company

Health insights, personalized food recommendations, and precision supplements, formulated just for you.
Viome’s singular mission is to “make illness optional.” Viome has built an AI-driven platform that analyzes the interaction between food, our microbiome, and our human cells in order to develop precision nutrition to prevent and reverse chronic diseases.

Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Really love the guides and charts of…

Really love the guides and charts of compatible foods, really helps my diet

28 April 2026
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Reply from Viome

Thank you, Howard. It’s great that the food recommendations are helping support your diet in a practical way. Those tools are designed to make everyday choices easier, so it’s exciting to know they’re working well for you. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

They were fast and efficient

They were fast and efficient

28 April 2026
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Reply from Viome

Thank you, Monica. We’re so glad everything felt fast and efficient. Making the process smooth and easy is something we care deeply about, and it’s great to know that stood out to you. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

They are so helpful

They are so helpful

29 April 2026
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Reply from Viome

Thank you, Sindy. We love that you’ve found everything so helpful. That kind of impact is exactly what we strive for, and it means a lot to know the experience is making a difference for you. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

Have noticed a big change!

I receive my personalized supplements and probiotics on time monthly. I thought they were pretty expensive, however they are personalized especially to my requirements. I have to say I've noticed a big change in how I feel. I follow the dietary recommendations and take the supplements every day. I have remained well despite my spouse having had a couple of colds. I also feel great and have more energy. I have arthritis, and used to take Tylenol ES regularly, now it's only occasionally. If I bought individual supplements for everything my Viome's cover, I'd likely be spending even more.

28 April 2026
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Reply from Viome

Thank you for sharing this, Megan. It’s incredible how much of a difference you’re feeling with your personalized supplements and daily routine. Seeing improvements in energy and resilience is such meaningful progress, and it really highlights the value of a plan tailored specifically to you. We also appreciate you recognizing the long-term value compared to sourcing everything individually. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

I recommend Viome to everyone I know.

Viome is one of the health screening companies I’ve ever experienced. I do wish they had doctors on board to help in my case I did the tests as help to figure out a mystery problem I have been having that no doctor can figure out. One thing that was very interesting all on it’s on was that it flagged Sjogrens on my first test which I did follow through with a rheumatologist with. It turned out to be positive and that I do have that auto immune disease. The supplements I received helped me very very much. After 4 months of taking them I did do a vitamin blood panel and all but 2 were dead center in the optimal. I do believe that I have a small fistula somewhere that Viome wouldn’t be able to help with but I can say for certain that it did help get my energy levels up and feeling somewhat better given the circumstances. I will be a long term user of the app and supplements because of how detailed and accurate I know it is.

28 April 2026
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Reply from Viome

Thank you for sharing your experience, Randolph. We truly appreciate it. We’re glad to hear our insights helped uncover important information and that the personalized supplements supported your energy and overall wellness. While we’re not a replacement for medical care, it’s great to know you’re using these insights alongside your healthcare team.

If you have questions or concerns, feel free to reach out to support@viome.com or call 855-958-4663 (Monday- Friday 6 AM- 6 PM PST). We’re here to support you on your journey every step of the way.

Rated 5 out of 5 stars

My gut health got better

My gut health got better. I used to motion sickness now I don’t have much. Sensitivity to different kinds of food. Especially lentils that also reduced

27 April 2026
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Reply from Viome

Hi Swarna! We're happy to hear that our product improved your overall health. Thank you for your positive feedback.

Rated 5 out of 5 stars

Custom

Precision, every time.

28 April 2026
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Reply from Viome

We’re really happy to hear you’re loving your personalized supplements, Daniel, exactly what we aim for every time.

Rated 1 out of 5 stars

no substantial difference

no substantial difference
I have been taking the oral probiotics for awhile and do not feel any substantial difference

28 April 2026
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Reply from Viome

Hi Katherine. We understand how important it is to feel the impact of your wellness routine and we will check how we can help to ensure you are getting the most out of your personalized plan. Please know that everyone’s biological timeline is unique and we would like to look closer at your journey with you. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com so we can discuss your experience in more detail.

Rated 5 out of 5 stars

Health Benefits

In the next month I will be able to see the extent of progress Viome has helped me to achieve. I have battled with Epstein Barr since 2022. My initial experience with Viome helped my laps go from 1200 to 500. I am hoping in the next round they show that I am in remission. I am feeling much better. Finally.

27 April 2026
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Reply from Viome

We are absolutely thrilled about the incredible progress you have already achieved and are cheering you on as you look forward to your next set of results, Toni! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast shipping.

29 April 2026
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Reply from Viome

Danielle, we are so excited that you had such a seamless experience with your order and that your shipping was fast! It is our goal to make your wellness journey as smooth as possible, and we are thrilled to have you with us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others.

Rated 5 out of 5 stars

On time delivery

On time delivery

27 April 2026
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Reply from Viome

Thank you so much for the positive feedback regarding our timely delivery, Chris! We are delighted that your experience was seamless and that we could get your materials to you right on schedule. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 4 out of 5 stars

Comprehensive, Enlightening Analysis

Comprehensive, individualised information. The sheer amount of information can be overwhelming but I appreciate the thoroughness. I found it fascinating and informative. My results showed clearly what areas I need to work on improving and the degree of severity of need.
My only issues are that the suggested supplements seem quite pricey but given that they are individualised I suppose that’s understandable. The other reason I am choosing not to give five stars is because there doesn’t seem to be any consideration for the need for some people to work on opening up detox pathways and doing a full detox before filling the body with supplements. In my case, my health Practitioner has suggested that I need to work through a process of months of detoxing and restoring liver function and so on, before I could truly benefit from all of the recommended supplements.

30 March 2026
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Reply from Viome

Hi Wanda! It is fantastic that you found your analysis so comprehensive and enlightening. We truly appreciate your thoughtful feedback regarding the depth of our information and your perspective on the importance of detox pathways and liver function. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

It is an excellent company and amazing…

It is an excellent company and amazing product! Thank you . I am SO glad I found you for getting the very Best out of my health!🙏🏼

27 April 2026
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Reply from Viome

Hi Erika! We are so thrilled that you are enjoying your journey with us and that you consider our company and products amazing. It is wonderful to know that we can support you in getting the very best out of your health. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 5 out of 5 stars

Already feeling better!

I've been looking for something like this for a long time. Supplements designed especially for me. I've only been taking them for a month but already feel better.

27 April 2026
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Reply from Viome

Hi Tim! We're happy to hear that you're feeling better after a month of use. It's great to know that you've found what you were looking for with our specially designed supplements. Thank you for your positive feedback.

Rated 5 out of 5 stars

Courteous and prompt service.

Courteous and prompt service.
Viome has given me hope. After my last root canal my digestion was really messed up. I became so discouraged, but with the help of the test and the packet made just for me, everything is much improved.

22 April 2026
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Reply from Viome

Hi Peggy! We appreciate your kind words and are so glad that our service was both courteous and prompt. It's wonderful to hear that our approach has helped improve your digestion and provided you with hope. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Best thing I have ever done for myself

Best thing I have ever done for myself! Healed my gut and reduced my inflammation 100%
I recommend to anyone I know that wants to bring their health into their own hands!

27 April 2026
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Reply from Viome

Hi Katy! We are absolutely thrilled that your experience has been so transformative and that you feel you have truly taken your health into your own hands. Thank you so much for sharing your success and for recommending us to those you know. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Rated 4 out of 5 stars

Arrived on time this month

Arrived on time this month. Expiration dates were all good.

23 April 2026
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Reply from Viome

That’s wonderful, and we love getting feedback like this! It’s great that everything looked good; that’s exactly the experience we aim for. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive deeper into your wellness goals.

Rated 1 out of 5 stars

AWFUL COMMUNCIATION

i ASKED TO HAVE THIS SHIPMENT DELAYED, RECEIVED A CONFIRMATION AND YOU PROCESSED THE ORDER ANYWAY. THIS IS NOT GOOD

27 April 2026
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Reply from Viome

We understand how frustrating this experience must have felt, especially after receiving confirmation that your shipment would be delayed. Once a subscription order has been processed, it can no longer be paused or delayed because we follow a standardized process for all supplements we manufacture to ensure quality and consistency. If you need clarification, please feel free to reach out to us by phone at 1-855-958-4663 or by email at support@viome.com.

Rated 3 out of 5 stars

The pricing was confusing and different…

The pricing was confusing and different on different websites

27 April 2026
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Reply from Viome

Thank you for sharing this, Sonny. We’re really sorry for the confusion you experienced around the pricing.

We understand how important clear and consistent pricing is for transparency, and we appreciate you bringing this to our attention.

A member of our team will be reaching out within 24 hours to assist you further and help clarify everything for you.

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