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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly highlighting the shampoo and conditioner bars, for their positive impact on hair health, growth, and shine. Many users report healthier scalps, softer hair, and a reduction in issues like frizz and hair fall. The quality of the products, including their natural ingredients and pleasant scents, is frequently commended, with many reviewers expressing that Viori has become their exclusive choice for hair care. However, some customers were not happy with issues related to their body wash bar orders, including not receiving the product or experiencing discrepancies in scent between shampoo and conditioner bars in a set. These experiences, while not reflecting the overall sentiment, led to some dissatisfaction regarding specific product consistency and order fulfillment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers express satisfaction, noting that... See more

Quality

Customers consistently note positive experiences with quality, praising how products have transformed their... See more

Based on these reviews

Rated 5 out of 5 stars

Viori absolutely changed the game for me! My scalp was itchy and flaky, and i kept having poor reactions to my tried and true products. From my first wash I knew this was my new go to. My scalp is hea... See more

Rated 5 out of 5 stars

Absolutely love Viori products! My hair was falling out so bad a couple years ago and nothing helped till I started using Viori and it save my hair! Will never use anything other then Viori!

Rated 5 out of 5 stars

I love this company’s products and their customer service. Top notch in my opinion. Been using their shampoos and conditioners for years now and it has changed the health of my hair for the better 100... See more

Rated 5 out of 5 stars

As a hair stylist I see lots of different hair and have used lots of products. My clients with the healthiest and longest hair use Viori! I absolutely love it and recommend it often!

Rated 1 out of 5 stars

I would not recommend this merchant. I placed an order and the first problem is that I did not authorize a recurring subscription. The second problem is an order number was not provided in the 4 ema... See more

Company replied

Rated 1 out of 5 stars

I do not recommend buying from this seller. They deceive both customers and partners.

Company replied

Rated 5 out of 5 stars

This product quite LITERALLY changed my hair growth !! The customer service is also A+ ! Happy to have my subscription with them and I don’t plan on stopping it any time soon! Great quality, great pro... See more

Rated 5 out of 5 stars

I’ve used Viori for years on me and all of my kids! I get asked what I use all the time! I don’t understand the bad comments about subscriptions because it’s super upfront and easy? You either click... See more

Rated 5 out of 5 stars

I started using Viori years ago and it’s helped my overall hair health. I’m so impressed with the way they make their products - I know where everything comes from. Customer service is so great as wel... See more

Rated 5 out of 5 stars

I tried the sample shampoo bar. The order arrived fast. The shampoo bar made my hair so soft, shiny and smell nice. I also noticed my hair stayed clean for a couple days which normally my hair gets gr... See more

Company replied

Rated 5 out of 5 stars

I have used a wide range of salon shampoos and conditioners and my hair has never felt cleaner than when I've used Viori's products! I will be a customer for life

Rated 5 out of 5 stars

I LOVE VIORI! They have stellar products! My hair has never been in better shape, and I love their dry shampoo. Every product smells amazing! For the quality of the products, I feel their products... See more

Rated 5 out of 5 stars

My hair has never been so soft and it's helped my hair grow so fast! This is now the only shampoo and conditioner I'll use, I love it!

Rated 5 out of 5 stars

I have used Viori for years and I really like their products! I’ve done the subscription and just one time purchases. Very easy to navigate the subscriptions and they send you email reminders before y... See more

Rated 5 out of 5 stars

Switching to viori is a must!! Better ingredients for your hair! Easy to buy, use, and do a subscription without any hassle. Truly recommend!!

Rated 5 out of 5 stars

I’ve been using Viori since their kickstarter campaign. My hair looks and feels beautiful and has grown a lot! I highly recommend their products. I also love their body wash products. Fantastic produc... See more

Rated 5 out of 5 stars

Love the hair products! They smell great, make my hair feel amazing and so clean. Love the customer service as well! 10/10 recommend! Give em a try it’s worth it!

Rated 5 out of 5 stars

One of the things I loved about the bars I bought was how long they lasted. Also, they smell incredible. Highly recommend

Rated 5 out of 5 stars

I love Viori it’s the only shampoo and conditioner I use! Also my subscription is so easy I can change my dates so easily also it’s so easy to get ahold of lyndsi and she helps me with any thing I n... See more

Rated 3 out of 5 stars

First I want 2 say I love the way the citrus zest clarifying shampoo & conditioner bars clean my hair & leave it so soft. The conditioner bar doesn't smell anything like the shampoo bar. The shampoo b... See more

Company replied

Rated 5 out of 5 stars

I love how long their shampoo and conditioner bars last! And how they smell! I’ve tried a few different ones and have been happy with each. Have never had a problem with their service.

Rated 5 out of 5 stars

My sister got me shampoo & conditioner for my birthday and I’m obsessed!! It makes my hair feel so much healthier!

Rated 5 out of 5 stars

I’ve been using Viori since 2020 and I LOVE it! I won’t use any other shampoo again. My hair has transformed since using Viori! I love the scents and have tried almost every bar. I love how easy it is... See more

Rated 5 out of 5 stars

I have loved every product I’ve tried from Viori. The fragrance free line has been especially great for my sensitive scalp. It has completely helped my hair health and has made my hair grow longer tha... See more

Rated 5 out of 5 stars

My experience with viori has been nothing short of exceptional. I’m so impressed with not only the product but the values and kindness in the company itself. I’m a hairstylist of 7+ years and I’ve bee... See more

Rated 5 out of 5 stars

I’ve been using viori for over a year now and my hair has never felt better!! It’s grown so much and gotten so healthy. I’ve also done their headspa a few times and am obsessed!! It is AMAZING!!! I re... See more

Rated 5 out of 5 stars

I love the shampoo and conditioner! Great product and the company is great to work with! Would definitely recommend!

Rated 5 out of 5 stars

Love love love Viori! I’ve been using it for 3 years now and it has helped my hair so much! I have textured frizzy hair and it completely takes away my frizz. I will say, you have to find the right ba... See more

Rated 5 out of 5 stars

I’ve used and recommended viori for two years now. Great product with a beautiful brand story and environmental initiatives.

Rated 5 out of 5 stars

the best thing i ever did for my hair! i love viori and everything they stand for. the retail room is amazing because i get to smell everything!!

Rated 5 out of 5 stars

I have been using viori for about a year now and I have loved using it! Would definitely recommend to anyone that is looking for something that smells good and makes your hair look good!


Company details

  1. Hair product shop
  2. Cosmetic Products Manufacturer
  3. Health and beauty shop

Written by the company

Our mission is to create highly-effective, natural cosmetics that preserve the values and traditions of the Red Yao Women. For over 2,000 years, the Red Yao tribe has lived isolated, high upon the rice-terraced mountains of Longsheng. They developed a distinct culture centered around rice cultivation and hair care. By using the nutrient-rich, Longsheng rice and rituals passed down mother-to-daughter for centuries, the Red Yao women have developed a completely natural method to achieve long, strong, healthy hair that doesn’t grey with age. With only 300 tribe members remaining, we feel it our responsibility to share their story with the world. We work directly with the Red Yao villagers to source their rice, at a premium, to add into our shampoos and hair care products. We use the same Red Yao techniques and rituals, developed over centuries, to hand-make and craft our cosmetics. Due to economic pressures, the Red Yao traditions are vulnerable to extinction within a generation. Along with sourcing rice at a premium, 5% of Viori’s profits go directly back to the Red Yao tribe and preserving the Longsheng area. To learn more, go to www.viori.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Love viori products leaves my hair full…

Love viori products leaves my hair full with tons of shine. My hair is also growing at a rapid pace.

Thank you viori.

4 December 2021
Unprompted review
Viori logo

Reply from Viori

Thank you Rosaura for your positive review! We are delighted to hear about your shiny hair and hair growth!

Rated 5 out of 5 stars

I’ve love the products

I’ve love the products, and customer service is so helpful and friendly!

4 December 2021
Unprompted review
Viori logo

Reply from Viori

Hi Devin, this is great to hear, we work really hard to have the best products and have the best customer service we can offer! Thank you for your review.

Rated 5 out of 5 stars

Never thought of using a Shampoo and…

Never thought of using a Shampoo and Conditioner bar until now. I am on my 3rd round, and have not switched back to bottles. This stuff has made my hair grow back in spots I thought never would. Definitely worth every penny spent! Thx Viori!!

4 December 2021
Unprompted review
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Reply from Viori

We are so happy you took a chance on using our shampoo and conditioner bars! We truly love hearing about your experience. Thank you for your support, Teresa!

Rated 5 out of 5 stars

This product works really good …

This product works really good makes my hair feel light and gives my hair lots of body my hair is really thin other shampoo makes it look greasy This product makes my hair feel nice and the sents smell really good

3 December 2021
Unprompted review
Viori logo

Reply from Viori

Hi Robyn, thank you for taking the time to leave us a fantastic review. We are delighted to hear about your experience! ♥

Rated 5 out of 5 stars

I started using Viori because I wanted…

I started using Viori because I wanted something that was good for my hair. I have not only loved how my hair looks and feels, I love that I have seen fast growth and new growth. Highly recommend if you have thin hair or are trying to grow your hair out.

2 December 2021
Unprompted review
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Reply from Viori

We are thrilled to hear about your amazing results. Thank you for your review!

Rated 5 out of 5 stars

Products that you can believe in.

I switched from regular shampoos and conditioners to Viori products in June of this year. My hair is stronger, healthier, and shinier. My husband even switched to it and neither of us will ever go back. It's a sustainable product that you can feel good about.

Viori has a simple and easy to use subscription service on their website. If Viori comes out with more products, for face and body, then I will undoubtedly switch to those as well.

2 December 2021
Unprompted review
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Reply from Viori

Wow! Thank you so much for your feedback Krystal! We are so happy that you and your husband are loving your Viori products!

Rated 5 out of 5 stars

My hair grew longer than ever

This shampoo and conditioner is amazing. My hair grew longer than it's ever been. I now also have less gray hair which is a bonus since I am not ready to go there yet. If you are on the fence you will be amazed.
Just try it!

2 December 2021
Unprompted review
Viori logo

Reply from Viori

Hi Jackie! This is great to hear! Thank you for sharing your experience and for your support.

Rated 5 out of 5 stars

I love it!

I started using Viori roughly 5-6 months ago, and I noticed an immediate difference. My hair felt softer and cleaner, and my scalp felt lighter and cleaner as well; still does. Even after three days without washing, the oils from my head no longer super slick my hair, and it doesn’t feel/look as gross.

2 December 2021
Unprompted review
Viori logo

Reply from Viori

We are so happy to hear that your hair and scalp are feeling and looking great. Thank you Erica for your review!

Rated 5 out of 5 stars

Wow!!

Wow!!! Just wow! My hair was falling out and was horribly dry. I took the test and got the waterfall bar. My hair is not only thicker after the first wash but after continuous uses I have started to see the new hair growth due to the rice In The bar. Let’s not forget the smell. It smells amazing, last longer then bottle shampoo and makes your hair and head feel great.

2 December 2021
Unprompted review
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Reply from Viori

Gabrielle, we LOVE hearing about experiences like yours. We will continue to work hard so our amazing customers can have results like yours! Thank you for your kind words!

Rated 5 out of 5 stars

Excellent Shampoo!

I've used a lot of hair products for my thin hair and by far very product Viori has worked very well for my hair, it doesn't weigh it down, thus allowing my hair to remain manageable, feeling revived. I definitely will be (or have) recommending Viori products to family and friends!

2 December 2021
Unprompted review
Viori logo

Reply from Viori

Hi Sue, we are very happy to hear that your experience with our bars continues to be an amazing one! Thank you for recommending Viori to your loved ones, we really, really appreciate that!

Rated 5 out of 5 stars

This product is an absolute wonder

This product is an absolute wonder, really! I had a significant hair loss and hair thinning before I started using Viori shampoo and conditioner. What a difference! My hair is so much fuller, stronger, and much more silky too. I HIGHLY recommend this product.

1 December 2021
Unprompted review
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Reply from Viori

Wow, that is so great to hear Natalya! Thank you for sharing your experience and recommending our products.

Rated 5 out of 5 stars

I have notice a big difference from the…

I have notice a big difference from the bar shampoo & conditioner vs liquid. My hair looks and feels so healthy. Feels clean and smells great. So happy with the results.

1 December 2021
Unprompted review
Viori logo

Reply from Viori

Debbie, we are happy that you are happy! Thank you for your lovely review. ♥

Rated 5 out of 5 stars

I absolutely love the shampoo and…

I absolutely love the shampoo and conditioner bars from viori!!! Although they take a little work to get all into your hair it is totally worth the effort! My hair is healthier and has definitely grown more than ever before! I recommend viori to my friends and family.

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Thank you so much for your feedback, we appreciate it! We’re glad you love your Viori Shampoo and Conditioner bars!

Rated 5 out of 5 stars

My holy grail!

Best shampoo & conditioner on the market! Saved my hair! I’ve recommended Viori to everyone I know! I will never go back to bottled products!

30 November 2021
Unprompted review
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Reply from Viori

Wow! What a compliment! Thank you Christine for your support! We love and appreciate our loyal customers. ♥

Rated 5 out of 5 stars

My granddaughter purchased the shampoo…

My granddaughter purchased the shampoo bar first and then got me hooked on it. I love the way it cleans my hair so clean and fresh. We also have the holders and they are very neat and clean to store the bars in. We just ordered the new bar body soap they are offering for Christmas! I recommend their product very much.

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Hi Lillian! Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are loving your Viori bars! Thank that granddaughter of yours for us for sending you our way!

Rated 5 out of 5 stars

Great product and company

The shampoo and conditioner is absolutely amazing. I was skeptical about it until it came in. It smells amazing and makes my hair so soft. The bamboo holders are super cute and perfect for storing the bars in. I am 100% satisfied and have recommended these products to everyone. I've even given them as gifts. Plus it's plastic free and great for the environment. I have nothing negative to say whatsoever.

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Chelsea, thank you so much for your positive review and for taking a chance on us! We are so grateful for amazing customers like you. ♥

Rated 5 out of 5 stars

I'm in!

I've tried the shampoo, co dictionary, and now body bar...all have left me feeling clean with no apparent residue or build-up...no soapy aftermath like typical bars. The scents are lively and I feel the lather in the shampoo and soap is fantastic while also lasting a long time making it a good value. I subscribed to make sure I'm always stocked and ready and I don't generally commit to a product like that. You're not going to get unreal quality AND bargain-basement prices...but you will get reasonably-priced, high quality products made with great values!

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Hi Amanda, we’re so grateful that you took the time to share your review. We are thrilled to hear that you are loving the scents we offer and honored that you've committed yourself to our products! You are the best!

Rated 5 out of 5 stars

I been using viori for over a month and…

I been using viori for over a month and I love the way my hair feels and my hair feels thicker and fuller. Thank you

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Miriam, thank YOU for your review. We are so glad to hear that your hair is feeling great!

Rated 5 out of 5 stars

Love this shampoo and conditioner bar

Love this shampoo and conditioner bar! Never went back to using liquid shampoo and conditioner since first trying these. My hair is super soft after use, doesn’t get greasy fast like after regular shampoo and does not become staticky as usual in the winter. Highly recommend.

30 November 2021
Unprompted review
Viori logo

Reply from Viori

Irina, we just wanted to let you know how much your review means to us here at Viori. ♥ We are so happy to hear that Viori bars are giving you beautiful results!

Rated 4 out of 5 stars

Smells exotic and fresh.

Love the smell of the bars both shampoo and conditioner but wish the conditioner would last longer than what is said they would.

30 November 2021
Unprompted review
Viori logo

Reply from Viori

We are so glad that you love the scent of our bars! Our Shampoo and Conditioner bars tend to last 30-60 washes depending on your hair length and intensity of each use. Thank you for your review! ♥

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