I have a new device and cant load Vipre on to it I have been sending emails to customer service since early February and have had no response. I included my customer number but nothing. I calle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have been happy with our Vipre experience. 1. We appreciate the fact that the program runs quietly in the background and we do not receive excessive emails and program notifications asking... See more
It's light, not a resource hog and it works. Licensing is easy, billing is easy and install is quick and smooth. What more do you need. Through many years of struggling with the problems encountered w... See more
I had vipre for a year, and it seemed to perform well enough. However I decided not to renew and to uninstall. However it has left behind files and is constantly trying to get me to update. Every few... See more
Company replied
Company details
Information provided by various external sources
Keep your data safe with VIPRE. We offer industry leading, top-rated antivirus software and cyber security protection for personal and business use.
Contact info
Park Place Boulevard 311, 33759, Clearwater, United Kingdom
- vipre.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vipre works seamlessly
Vipre works seamlessly in the background and, hopefully, has protected me for a number of years now. I have had no problems with it.
I have used VIPRE for many years on our…
I have used VIPRE for many years on our two home computers and have found it to be reliable and efficient. It gives me confidence and is worth the money.
Does what it's supposed to do in the…
Does what it's supposed to do in the background without taking up noticeably memory. Vipre has never slowed or halted any the processes (that I’ve noticed) while at the same keeping my laptops and tablets free of viruses and other threats.
I cant install the vipre security…
I cant install the vipre security because i have other security programs om my computer. I have no problem installing other security programs. I like to run more than one security program on my computer but vipre wants me to unistall my other programs. I will never buy vipre again.
At least 7 years now with Vipre..
At least 7 years now with Vipre... could not be happier.
It has kept us safe and virus-free. YES, please renew !!!
More than four years later, and Viper still has our back.
7/20/25
Vipre does a great job of protecting my…
Vipre does a great job of protecting my computer and network. I have used them for a few years without regret. Plus, the software doesn’t slow the computer down like other anti-virus software does.
Easy Renewal
When my Security protection was up for renewal, VIPRE took care of the process and there was no lapse in protection. I appreciate the helpfulness.
I am very satisfied
I am very satisfied. Vipre has kept my computers protected for several years.
Assuring me once in awhile that I was…
Assuring me once in awhile that I was still protected would have given me peace of mind.
the service is excellent
the service is excellent, well advised in advance for renewal vipre works well
tks
Third time I reordered this works great.
Continue quality service we are used…
Continue quality service we are used to.
Thank you.
Always great service and peace of mind!
Happy with an absence of problems
I can only be happy with my Vipre security software because of my lack of virus infection over a number of years.
May use AI-assist with repliesRead more
Your customer support leaves much to be…
Your customer support leaves much to be desired. My subscription was running out and I wanted to update my payment info and could find no way to do so. I even tried contacting customer service and nobody ever responded to my messages. I had to wait for my service to end and then purchase it anew just to get my new payment information applied to my account

Reply from VIPRE Security
Excellent program and support service
Excellent program and support service - I have used Vipre for several decades with never a regret! Great product and support staff!
It actually made my laptop slower…
It actually made my laptop slower couldn't open windows or other apps attempted to conceal survival times and couldn't. Costumer support is a joke. When asking for a refund because couldn't conceal they couldn't find my subscription.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







