We were on holiday in Spain, and needed a doctor for our 3 year old son, on a sunday. We had an online consultation arranged within an hour, and the Dr Carlos was friendly, spoke perfect English, an... See more
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En Virtual Clínica creemos que la atención médica debe ser accesible, sencilla y adaptada a cada persona. Ofrecemos consultas médicas online con médicos colegiados en España, brindando un servicio rápido, seguro y confidencial, sin necesidad de desplazamientos. Tanto si necesitas una consulta general, la renovación de una receta, asesoramiento médico o un seguimiento de tu estado de salud, nuestro equipo está preparado para atenderte de forma profesional y cercana. Nuestro objetivo es cuidar de tu salud con la máxima comodidad, respetando siempre tu privacidad y garantizando un servicio de calidad desde cualquier lugar. Virtual Clínica es tu aliado de confianza en servicios de telemedicina, acercando la atención médica a tu día a día de forma fácil y segura.
Contact info
Av. del Paral·lel, 19 Sants-Montjuïc, 08004 Barcelona, Spain, 08004, Barcelona, Spain
- +34 631 14 02 99
- info@virtualclinica.com
- virtualclinica.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Here is a doctor who help you!
Here is a doctor who really understands and listens to the patient.
Everything works great and you get appointment with the doctor very fast, max 15 minutes.
I don't think there is a better doctor anywhere. This doctor is now my treating doctor and I am really happy about this.
Carlos, i respect you!
Left medicine at home
Left medicine at home, I was helped within 5 minutes. Prescription sent in email.
Excellent service
Very prompt service
Very prompt service just a few minutes before i had a live chat with a Dr via Whatsapp. Had a prescription which was sent during the chat to pick up at any pharmacy. Highly recommend
Such a simple quick service had my…
Such a simple quick service had my prescription in minutes 😊
Absolutely effortless
Absolutely effortless! I have used another "international doctor service" in Spain and the prescription they provided was rejected by most of the Spanish pharmacies I visited. With Virtual Clinica, it only took 20 minutes from when I signed up to having a live conversation with a doctor who wrote a script that was immediately accepted! This is the go-to for me now on.
Very Fast and Helpful Service, but With Some Technical and UX Issues
Overall, I was very satisfied with this telemedicine service. I used it to get antibiotics prescribed, and I was genuinely surprised by the speed. From filling out the initial form to completing the consultation call, the entire process took around 30 minutes, which is excellent in my opinion.
What did surprise me negatively was the user portal after registration. Once logged in, the interface was only available in Spanish and not in English. This made filling out questionnaires unnecessarily complicated. It’s possible that I missed a language switch option, but if that’s the case, it’s not user-friendly and should be much clearer.
The weakest part of the whole experience was the video call connection. The call didn’t work in two different browsers, and the whole setup felt a bit amateurish. In my view, this should be handled through a dedicated app rather than a browser. In the end, we were not able to connect via the provided link at all and had to switch to WhatsApp to complete the consultation. I consider myself very technically skilled, so I can imagine this being frustrating or even impossible for less experienced users.
Another thing that caught me off guard was the overall professionalism of the video call. The doctor appeared to be at home, wearing a casual T-shirt, which reduced the sense of professionalism and the classic “white coat effect” that many patients subconsciously expect in medical consultations.
That said, the service itself is very good and clearly delivers on speed and accessibility. It’s just important to remember that speed alone is not the only criterion of quality. Despite the technical and presentation-related issues, I would still rate the service positively and would consider using it again, hoping for some technical improvements in the future.
Speed of access was amazing
Speed of access was amazing. Dr. Carlos understood very quickly what needed to be to be done. He was so courteous and reassuring. The prescription arrived by mail a minute later and a receipt. I had the medication in my hand 30 minutes later. I couldn’t be more happy.
Fantastic service
Fantastic service! Prompt, professional and understanding. The Dr was excellent, and really listened to me. The electronic prescription worked well, and I am now taking my antibiotics. I wouldn’t hesitate to recommend or use again.
Virtual Clinica contacted me within 10…
Virtual Clinica contacted me within 10 minutes with my virtual appointment with a friendly and efficient English speaking doctor. The script I needed was sent immediately. Excellent service!!
perfect
perfect! super quick and super helpful. bilingual doctor and my appointment was within 30 mins of booking!
Brilliant service from start to finish
Brilliant service from start to finish
Fast efficient and helpful.
The day I was traveling home from Spain to the US I came down with the flu and they got me an appointment immediately. Easy to sign up. The doctor was wonderful and even though I had technical issues on my end she worked with me and got me my prescription in time to fill it and make my flight.
Great Service and very professional
Very rapid response and friendly GP. Professional service.
Had a wonderful experience with my…
Had a wonderful experience with my doctor! was so quick to get my perception and was so helpful to be able to take an appointment in the comfort of my home. I would recommend this to all my friends. It was really nice being about to speak english too since i just moved to spain.

Reply from Virtual Clínica
It was great
It was great! My first time to book virtual consultation in Spain. So quick and easy. 😊 got my prescription right after the call.
A great experience
A great experience. Very quick and efficient and Dr Prietobis very friendly and puts you at ease.
am so impressed by the…
I am so impressed by the professionalism of the staff and and the beautiful premises of VK Clinic - I have just had Lip Blush done by Kate- she has done an amazing job - I’m extremely delighted- VK Clinic is now my go to Beauty Clinic- I’m so pleased I found them - thank you Kate - Elaine Glasby
Great service, super smooth process!
Booked an appointment, waited 15 minutes, had a video consultation and 10 minutes later I got the prescription I needed. Great service, super smooth process!
So easy on time appointment spoke…
So easy on time appointment spoke English well and prescription came within minutes
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