Virtualrewardcenter Reviews 

118
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TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Find another company!! The card does not work at any online retailers - not even eBay as PayPal has banned them. And when there is an issue - their Support is hopeless. It can take a mon... See more

Rated 1 out of 5 stars

My card was never delivered in the mail . When I checked with them , they stated they never issue a replacement card and there is nothing they can do about it despite hundreds of dollars in the car... See more

Rated 1 out of 5 stars

Had to sign up again to receive the virtual reward Visa card. My phone number was not accepted and there was "nothing they could do about it". They would or could not let me pick a different reward no... See more

Rated 1 out of 5 stars

Best Website to put you off virtual cards for life. Set up experience over complex for a card with little money on and a short shelf life. Requires far too much personal data during set up which no d... See more


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1.5

Bad

TrustScore 1.5 out of 5

118 reviews

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1.5

All reviews

(118)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I spent over 30 min

I spent over 30 min. to register the link that gives me the link to re enter my info once again, to get another Captcha to get another pop up that says that the code I copy pasted! in the the box was not recognized try again. Then sent a request to support and 2 days later got a reply, "Due to higher than usual" requests I will be replied to. Only to get the same instructions that I already used 4 times and failed.
Ok this is a confession to being stupid for spending that much time to get ten bucks. To me it is obvious that they do not want to pay the promised money for filling out the survey. If they did, you would enter your email and they would send you a $10 credit card.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Fraud alert!

Bought a Virtual Reward Center virtual visa card via G2A and could not redeem it since they provided a faulty link to claim the card! The seller from G2A says it's out of their hands and claims it's region-locked post-purchase, which wasn't cleared during purchase. After reaching out to VirtualRewardCenter directly, they are just ignoring my emails! STAY AWAY FROM THESE FRAUDS AND THE FRAUD SELLERS WHO ARE IN BED WITH THEM!

31 January 2026
Unprompted review
Rated 1 out of 5 stars

AKA "TOLUNA's Virtual Reward Center…

AKA "TOLUNA's Virtual Reward Center is a scam site!

I've received my "reward" on February 6 and up to this day, it can't be redeemed! I've been reaching out to them and all the responses are automated! Prior to this, I waited over a month to receive the "reward"!

The company needs to stop deceiving, because they will NEVER PAY! Everyone should stop using their site, because they are fraud!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

To activate the $200 gift card you have…

To activate the $200 gift card you have to fill out more information than you do at the DMV, it's ridiculous. Midway through filling this out I get logged out and I can't log back in. It tells me the credentials are invalid. I click on send a password reset email but I never receive one. I tried in two separate browsers and at least 5 times and still nothing. There is no phone number to this company and do not expect to receive a response from the support email address listed. If you're a research company and you want to issue reward gift cards and piss off any participants so that they never do research with you again, then you should choose this company.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Worse Company Ever to deal with

If I could, I would give this company a -0 star rating for a review. This is THE worst customer service I have ever experienced in.my 20 years being in Australia. Bought a brand new fridge throught the rewards system, received it 2 weeks later, took it out of the Box and it was faulty. Contacted the customer service numerous occasions via email because there is NO other way of contacting them with NO response. Contacted the only contact nr on their WEBSITE only to be told its a private nr and not to contact him again. Nearly 1.5 months later Im still sitting with a brand new/faulty fridge which I cannot use and NO reply from this company. Stay very far away!!!

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Stole my $10

Stole my $10

I am a US citizen. I tried to purchase a $10 vanilla gift visa card. Because I travel a lot and use VPN sometimes, I didn't realized that if you IP matches to the sanctioned country, they permanently block it and steal your money.

The disgusting part of it is that they simply justify to steal your money because of it.

This is what their support wrote me: "The reward has already been activated in a sanctioned country, which is prohibited, and as a result, it cannot be cancelled or modified. "

I find this answer just as an excuse to steal my money. No matter of any kind of sanctions you have no right to pocket something what doesn't belong to you and you didn't earn.

At first, I was fooled with message "still processing" and after that it got expired their support told me like I shouldn't use VPN and I forwarded the link to my US friend to make sure and he also got the same thing - "still processing".

Good that I didn't send them 1000 or something!

10 will not finance an army, it's not enough to buy drugs, etc. But if you cheat 10 000 people like that you will pocket $100 000 and so on! This is what is all about.

This is absolutely disgusting.

25 June 2025
Unprompted review
Rated 4 out of 5 stars

It worked. Go old school.

I received an Amazon gift card through virtualrewardcenter site based on some surveys I took, read the reviews, and decided to still try. I copied the code manually from the site and applied it to Amazon. It worked. I recommend using the manual cut and paste, and applying it somewhere one time if possible.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to activate card

Impossible to activate card. Recording just loops asking you to set a PIN. Have tried numerous times and called both numbers on card. Thought I’d try using it to see if it was activated although it didn’t say so explicitly on the recording, but was rejected by several different merchants.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service- Called twice as my…

Horrible service- Called twice as my virtual card was invalid on my app. Both times I was told it was my phone. I used my husbands which is a year old, its up to date. They want to take $5.95 off of my card to cancel and re issue a new one and I didn't even get to use it. I had this happen with a previous one I received from my place of employment. The worst customer service I have ever received.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Can't transfer the $5 to a family…

Can't transfer the $5 to a family member or even do a paypal donation to a paypal charity. What a joke, they're so tough to how you spend your money, you can't even donate it to a charity.

9 October 2025
Unprompted review

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