While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great product and customer care! Reliable, fast and honest... I have recently purchased 2 pieces of equipments with Visaya; their service has been spot on from start to finish, understanding my needs,... See more

Rated 5 out of 5 stars

A great company that provided a wide range of products from various suppliers. Support is excellent and very responsive.

Rated 5 out of 5 stars

The conversation was highly helpful to me. I want to know about the suitable sensors that can be used for level measurements for conical tank systems. Mr. Pedro has quickly responded and explained in... See more

Rated 4 out of 5 stars

It took along time to sort your product out and compare with the appolo products. Yours was the only one that gave the litre content of the tank. A feature essential to monitor fuel consumption.

Company details

  1. Industrial equipment supplier

Information provided by various external sources

Visaya is your eShop for industrial automation products. We offer the best automation products and brands from across the industry, with free shipping in the EU, expert engineering advice, and a 30-day return warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality products and great customer care!

Great product and customer care! Reliable, fast and honest... I have recently purchased 2 pieces of equipments with Visaya; their service has been spot on from start to finish, understanding my needs, providing useful advice and rapid assistance when it was required! Highly satisfied, I highly recommend their teams and would definitely work with them again in the future!

15 December 2020
Unprompted review
Rated 5 out of 5 stars

The conversation was highly helpful to…

The conversation was highly helpful to me. I want to know about the suitable sensors that can be used for level measurements for conical tank systems. Mr. Pedro has quickly responded and explained in very ease way. It was nice interacting with him.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service and advise

The sales Engineer Pedros must be one of the most patient and helpful sales advisers/engineers I have came across for many year. Their service is excellent

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Pedro was extremely helpful and went far above and beyond to ensure that my needs were met. He was extremely courteous and thorough and I really appreciate his troubleshooting skills.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Flowmeters

I did the online chat when I was looking for flowmeters, i was very impressed with the speed in which the answers were coming back to me. The sales person was very knowledgeable and made it very easy for me to find what I was looking for. Due to the information received I was then able to place an order. Very happy customer.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Priyesh was extremely helpful in…

Priyesh was extremely helpful in advising me on my order of a pressure transmitter for use in a biogas pipeline. He was responsive and happy to amend quotes several times. Thank you for your help!

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Underground Water Tank Monitor

Having found the company by way of Google search I found that Priyesh the guy I was emailing was extremely helpful in every way possible and was very impressed.
The end result being that after numerous but very necessary emails on my part I eventually placed an order and currently await delivery in the next few days.
I just wish that all companies were as helpful.

18 June 2020
Unprompted review
Visaya logo

Reply from Visaya

Hello David!
Thank you for your kind words, we are happy that we could help you in the process of finding the right product. Feel free to reach out to us if you have any other questions at any time!

Kindest regards,
The Visaya Team

Rated 5 out of 5 stars

Absolutely ace company

cannot be more thankful I found this site and company

Only having a rough idea what I was searching for, after talking to their engineer Pablo he asked all my requirements and broken everything down simply for me to understand, then helped choose and understand the correct parts I required

Very thankful for all their help
Great job guys

29 May 2020
Unprompted review
Visaya logo

Reply from Visaya

Hello Jamie!

Thank you for the nice review. We are working hard every day to make the purchasing process at Visaya easier and we are happy to hear that you had a pleasant experience with us. Feel free to reach out for any further questions!

Kindest regards,
The Visaya Team

Rated 5 out of 5 stars

Great website

Great website! Very well structured to find the things I needed. Checkout process very efficient. I wish many e-commerce site were that good.

27 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer services

I was immediately put into contact with an engineer and had an excellent interaction with Pedro on the online chat of Visaya. It was fast and accurate. I received all the information that I need regarding my instruments. This is excellent customer services.
I will definitely get in touch with them again.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service

The great customer service this company offers is what I value the most, more than 30 cross mails with the sales engineer that guide me in:
What was the best option for my application.
Compatibility with other components.
All kind of questions about the product I was going to purchase.

What to say, this service is 10/10.

Regards,

Gonzalo Garcia.

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Spoke with Janie Scholtz

Spoke with Janie Scholtz, who was of great help and made sure we got the best service possible. Couldn't recommend more!

26 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look