Visio Lending Reviews 

"Great Service", professional staff and a quick response time for approvals. As a Broker it enhances the quality of service we offer our clients I look forward to working with them in the future, referring our worthy clients . Nick Marrone and Visio Lending are the best in the Midwestern Region when it comes to short-term and rental portfolio lending!"

He's great, a lot of help and always gets back to me.

John is the best, always gets back to me, quick and reliable. He also gets the business which is extremely important!

Great customer care, service, and attention!

Frank and Skyler were very intelligent and new how to get our deal done quickly. I was very impressed with them.

Thank you very much for this opportunity. It is my pleasure to write about my working experience with my account representative at Visio, Freddy Colon.

Mr. Colon is an organized, thorough and professional. One virtual Mr. Colon poses is that he treats our clients as people, rather than just a loan that will pay us a commission. Freddy Colon has helped us with several mortgages over the past few years and we at Corporate Funding Group have always been very pleased. Freddy Colon does not mind stopping what he is doing to start a conference call with a client that needs more explanation on Visio’s process and procedure. Many times, this simple action has saved many loans from going to another Broker or financial institution.

Corporate Funding Group’s staff puts its trust in Freddy Colon and Freddy Colon most definitely come through for the staff of Corporate Funding Group. I truly appreciate his patience as well as his knowledge.

We look for Freddy Colon to provide us with honest and reliable information and have never been disappointed. Because of Mr. Colon, Visio is always our first choice if our clients need a residential investment mortgage.

Freddy Colon: Professional, Knowledgable, Responsive.

If you want me to write about my detrimental experience with the processing team at Visio. I am also available to provide my honest thought.

Loved the way they work with you to close as soon as possible.

Very poor communication with the person that handled my account. She never returned my calls or email unless she needed something. They also change the rate at the very end saying they “forgot” to notify me...a couple of days before closing when it was too late to change things.
Also the scheduling was scheduled and changed 3 times...they did not seems very professional. Also the appraisal was told one price, paid for it, and then was told I had to pay more...

Visio's insistence on using certain title companies is killing our business. It takes an extra three+ weeks to get loans closed due to their incompetence and no-rush attitude for getting required tax certs. Visio management had also suspended all loans from one of our best borrowers due to an impending tax lien (insinuating that the borrower was a deadbeat) when it turned out that the title company simply neglected to make the payment to the tax collector that was shown on the HUD-1 and collected from the borrower at closing. Visio's sales manager (Jeremy) also threatened to cut our company off because of our strenuous complaints about Adam Epperson who has proven himself to be incompetent. This decision has led to the loss of a client who closed over a dozen loans with Visio plus another broker who sent us two loans that closed. Your sales manager is supposed to help bring business in, not drive it away. Do you want to hear about BSI? On a condo loan they simply decided to stop paying the HOA fees they were collecting to the management company because, in their words, "it was too much trouble". They also dragged their feet providing payoff statements on intra-Visio refis ( loans which Visio refused to lower their origination fees on even though the borrower paid the prepay charges on the original loans).

With all this being said, Visio has some very good employees (Brandon, Emily, Crystal, Anna, Kylan, and a hand full of others) but the bad ones (Jeremy, Adam E. and a couple of others) combined with Visio's management policies make it harder and harder to continue doing business with you.

I give Visio 5 Stars as I have always been able to close my borrowers loans on a timely basis. Chase Norcross has always been very helpful and provides excellent service to my staff and company.

Frank made the process quick and easy; I would highly recommend!

First of all, you lowered my credit score so you could charge me more. I do not have a score that low anywhere else. When I said something about it, just got a lame excuse as an answer.
Second, closing costs are WAY too high! It makes no sense at all to charge for first payment in closing costs, only to refund it after first payment is made. Also, there is NO reason to require HOA fees be prepaid for an entire year. Other lenders don’t require these ridiculous things. I couldn’t get all the cash out I needed because of these unnecessary padded costs.
Third, I was not warned about how high the interest rate would be after the 5 year lock in expires. Now, I will have to refinance again in only 5 years, but next time I will find another lender.

I had a great experience and smooth process of refinancing with Visio Lending.
I was very satisfied the way the process went so quickly and hassle free.
I got a great deal with a relatively good interest rate.
I would recommend anyone to Visio Lending

Took too long
required too much paper work

realy good company, I will recomend to every body

Good innovative company to work with. I could do way more deals if they had smaller balance loans. The money is a little slow to reach the client and brokers who bring the deals to get paid. Overall decent experience. I couldn't give a better rating because of this very important point. If they could get better with the communication when the loan programs change, a change in the every day way of doing things with our customers, better title companies and notaries to use, and money disbursements, they would be fantastic, because everything else is great.

Taylor was our loan officer. My Wife and I are full-time investors so not having W-2's we have to use unconventional long term loans to fund the rental properties we purchase. When looking at Visio we thought it would be a great fit for what we are trying to do. It turned out to be like one of those bad dreams you can't wake up from. Taylor took so long to close on our loans he had to re-run my credit, so I now have to hard pulls on my credit report. They asked us for our log-in ID's for all of our bank accounts so they could verify funds which we did not give, we submitted paper copies. The loan processor was nearly impossible to reach. We started the loan process at the end of October and didn't close until the end of February. During the long process, the interest rates went down and Taylor would not adjust our loans to the new lower rate. We were not given a choice of what Title Company we wanted to use, we had to use their preferred Title Company. We were not allowed to contact the Title Company and ask any questions. We did finally close but what a nightmare.