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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the genuine product range, competitive pricing, and the ability to purchase fragrances in small sizes for trial or regular use. Many highlight the excellent quality of the products, noting that items arrive well-packaged and protected, ensuring no leaks or damage. The delivery service is frequently praised for its speed and efficiency, with orders arriving safely and as expected. However, some customers also noted issues with their orders, including faulty atomizers, fragrances that seemed diluted or not authentic, and samples that did not smell as expected. Additionally, a few other people felt that delivery times were sometimes slow, particularly for international orders, and some experienced problems with communication regarding their concerns.

What people talk about most

Product

People report positive experiences with product, highlighting the wide range of genuine fragrances available,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast delivery times and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Quality

Consumers generally find the quality of samples and fragrances to be positive, often praising the... See more

Price

Customers had positive experiences with price, often highlighting the reasonable and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, c... See more

Rated 5 out of 5 stars

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to na... See more

Rated 5 out of 5 stars

Used this company for the first time a few weeks ago. Great to be able to get samples before buying. Great selection on Visionary Fragrances. Really easy and straightforward to order from. Arrived saf... See more

Rated 5 out of 5 stars

Quick service, reasonable price. My main reason for buying from Visionary Fragrances is that you can buy in small sizes, either to trial a fragrance (1ml) or to use it all before it goes off (5 or 10m... See more


Company details

  1. #28 of 83 best companies in Cosmetics and Perfumes Supplier
  2. #77 of 217 best companies in Beauty product supplier

Written by the company

Fragrance samples UK based - we stock a wide range of designer & niche perfume samples & decants in various sizes. Exclusive samples from brands such as Creed, MFK & Tom Ford. Every fragrance sample we sell is 100% genuine. We also stock discovery sample sets & aftershave decants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rather stellar

Rather stellar selection, packaging and speed of delivery within UK. Great way to test before making a more expensive purchase.

9 May 2025
Unprompted review
Rated 4 out of 5 stars

Ordered a few samples

Ordered a few samples , came quick and well presented. One of them has leaked but hey ho nature of the game , it happens. Would order again

10 May 2025
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

Hey, please can you contact me regarding the leaked sample. I will sort it out for you

email: info@visionaryfragrances.com

Thanks

George

Rated 2 out of 5 stars

Cant call it lacoste booster if its not the original scent

9Ordered lacoste booster as I used to love this year's ago and unfortunately smell was similar but not as nice as it did smell was a little bit soapier and wasn't to good for the price I paid for sample and shipping costs might aswell of bought a fake bottle from somewhere for similar price and similar smell and didn't appreciate email from them asking me to change my review saying that because of banned ingredients etc that they can't use for product so smell will be different so in other words it's not original smell so it's not original product so how can they sell a item that's saying lacoste booster when it's not? Very misleading 🤔 and after leaving this review I'm constantly getting bombarded with emails asking to change my review to 5 stars as I'm only explaining to let people know not to expect original smell of item and I wonder if this is the same with all the fragrances that this company sells? If so you should buy cheaper so called copy's

18 April 2025
Visionary Fragrances logo

Reply from Visionary Fragrances

Hi Lee,

As I tried to explain in my email to you - your review is for the fragrance which you didn’t like - you shouldn’t put it on this Trustpilot page which is for service so other customers can decide if we are a legitimate sample company.

As I explained to you, Lacoste Booster first came out in 1996 and was then discontinued. Lacoste re-released this in 2022 in a completely different bottle and a different smell. In my advert for Lacoste Booster, I have the picture of the 2022 bottle as well as putting this information in the description which you should have read.

If anything, you should be thanking me for saving you £40 on blind buying a fragrance that you don’t like. After all that is what trying a sample first is all about and the whole reason we exist.

You ordered a perfume sample which was exactly as advertised - it was delivered within a few days without you having yo leave your house. This is all we strive to do and so this should be a 5* review!

Sorry that you didn’t like the smell. Unfortunately we can’t do anything about that as it’s personal taste.

I encourage you to leave a review with Lacoste if you don’t like their fragrance.

Thanks Lee

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Visionary Fragrances. The delivery was fast and right on time, the customer support was friendly and responsive, and the quality of the fragrances exceeded my expectations. I’m very happy with my purchase. Thank you so much, George!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Very nice bottle

Product was great, neat little bottle.
Shipped in a timely manner, however the local courier messed up (not the sellers fault) which was a tiny hassle as it slowed the delivery for a week

7 May 2025
Unprompted review
Rated 5 out of 5 stars

My favourite perfume sample store.

I've already ordered from your store before and I was always very satisfied with the services you provide. The online store is well designed with many items of fragrances to pick from. I like the possibility of choosin also the size of an sample. When the purchase arrives to the customer the samples are well stored in nice bags and I find the gesture very good when you add a nice piece of paper with a few words about your company. I wish you all the best and I will be always looking forward to purchuse new samples from you in future.

17 April 2025
Rated 2 out of 5 stars

Prepare to wait for weeks

A bit pricey but okay, they had fragnances I want to test so I ordered three samples. Order took 3 days to be prepared and shipped which is okay, it was shipped after I messaged them about the order. George took full 7 days to reply to my email. But literal 3 weeks shipping time whitin EU?? For three 1ml samples? What the hell? Please get better currier if you already charge 6 euros for EU shipping. I'd rather take my business somewhere else.

5 April 2025
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

We prepare and ship all orders within 24-48 hours unless it's a weekend or public holiday.

We have 3 shipping options for the EU. We use DHL for larger orders but for 3 samples it is not cost effective to use DHL as the shipping cost would be 3 times higher than the cost of the whole order.

For 6 EU countries we also offer InPost parcel locker which takes about 5 days.

Shipping to most EU countries should take about 10 days.

I don't know your order details but I would like to investigate why it took so long. Please email me with your order details so we can figure this out together.

I am waiting to hear from you.

George

Rated 4 out of 5 stars

Visionary Fragrances offers a great…

Visionary Fragrances offers a great selection of authentic fragrances at reasonable prices. Their 1ml samples are convenient for trying scents before buying, and the packaging adds a stylish touch. Delivery is fast, and the customer service seems honest and focused. Overall, it’s a reliable source for fragrance enthusiasts. Would recommend!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Great UK-based sample site!

Competitive prices and promptly dispatched. The samples were clearly labelled and, whilst I didn’t measure them, wholly confident that they were the exact size I’d ordered. The packaging was second to none so my order arrived safe! Will definitely use again!!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

10 out of 10

George is the truth.

Great selection of fragrances, regularly updated. Best prices in the UK, best presentation, best bottles, best atomisers & fastest delivery.

I've tried them all. Visionary Fragrances are the best, hands down.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! The packaging is arrived impecably hence it travelled across many countries. The bottles were perfectly preserved in the envelope. What was amazing for me is a very qualitative atomizer. Customer service- George- quick and very kindly. I will repurchase again!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company

I've ordered many samples from this company in the past. Each time the samples were authentic, packaged beautifully and delivered within the timeframe specified.
George is a gentleman to deal with and has always taken the time to offer advice or give recommendations.0

11 February 2025
Unprompted review

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