While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the genuine product range, competitive pricing, and the ability to purchase fragrances in small sizes for trial or regular use. Many highlight the excellent quality of the products, noting that items arrive well-packaged and protected, ensuring no leaks or damage. The delivery service is frequently praised for its speed and efficiency, with orders arriving safely and as expected. However, some customers also noted issues with their orders, including faulty atomizers, fragrances that seemed diluted or not authentic, and samples that did not smell as expected. Additionally, a few other people felt that delivery times were sometimes slow, particularly for international orders, and some experienced problems with communication regarding their concerns.

What people talk about most

Product

People report positive experiences with product, highlighting the wide range of genuine fragrances available,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast delivery times and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Quality

Consumers generally find the quality of samples and fragrances to be positive, often praising the... See more

Price

Customers had positive experiences with price, often highlighting the reasonable and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, c... See more

Rated 5 out of 5 stars

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to na... See more

Rated 5 out of 5 stars

Used this company for the first time a few weeks ago. Great to be able to get samples before buying. Great selection on Visionary Fragrances. Really easy and straightforward to order from. Arrived saf... See more

Rated 5 out of 5 stars

Quick service, reasonable price. My main reason for buying from Visionary Fragrances is that you can buy in small sizes, either to trial a fragrance (1ml) or to use it all before it goes off (5 or 10m... See more


Company details

  1. #28 of 81 best companies in Cosmetics and Perfumes Supplier
  2. #77 of 217 best companies in Beauty product supplier

Written by the company

Fragrance samples UK based - we stock a wide range of designer & niche perfume samples & decants in various sizes. Exclusive samples from brands such as Creed, MFK & Tom Ford. Every fragrance sample we sell is 100% genuine. We also stock discovery sample sets & aftershave decants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great new find

To set the scene we are a small perfume club made up of 15 “fragheads”, who meet once a month to have a few drinks, dinner and evaluate fragrances new or vintage. We are also all collectors and have a very extensive collection between us. We are also very active on perfumery enthusiast sites and have written hundreds of reviews on perfumes whether designer, niche or indie.
We literally have never heard of Visionary Fragrances and only stumbled upon them while looking for a certain hard to find perfume. Like the owner of this site, we have had plenty of bad experiences with online sellers and have experienced every trick in the book. It was nice to read other people’s reviews of their own personal experience of Visionary Fragrances and it helped to put our mind at rest.

So let’s begin with our review:

The website is well done (a good sign to start with as a shoddy site is a clear sign of a dubious site to stay away from), we like that the photos are original. Yes we checked them on google lol. The website is easy to navigate and we like the wish list capability to save fragrances you want to purchase later.

We have only kept to 2 well known sites in the UK and 1 in Europe for 5 years or so to buy our decants, sometimes we can’t find what we want. Hence how we discovered VF.

The prices are competitive, sometimes a bit higher or lower but we are talking pence not pounds. We only buy 5ml decants because we usually test a fragrance for a week before we meet and certainly not on paper. You can’t get to know a fragrance properly on paper.

More importantly we test fragrances we already enjoy to see if they have been reformulated, changed in anyway over the years since we tried the original formulation. Unfortunately, this goes on a lot in the perfume industry and sites like these are great to test them again. This brings us to our first recommendation. None of the decant sites we have seen do this. Why not put the year the bottle was bought on the description ??? This would be very helpful to us perfume lovers. Because we then can look at the previous history and reviews to see if it’s worth buying. A clear example is Baccarat Rouge 540 Extrait has changed completely. We still have an original bottle bought from MFK shop in Paris. It’s not the sellers fault whatsoever but it’s very interesting to see how perfumes are changed. BTV Amethyst was disappointing, again nothing to do with the seller but we have been offered a bottle and wanted to try it first before buying. Thanks to VF we could decide definitely not to buy it.

The delivery was very quick using Royal Mail tracked. They don’t send you the tracking number directly unless you pay £40 or more which is odd but they do say you can request it. We did spend more than £40 but with 2 orders so we guess that’s why we didn’t receive it. We did laugh when we received the bright, garish but sturdy envelopes with our atomisers. A courtesy card and also packed neatly in bubble wrap. It is risky to send glass atomisers. Our usual seller only uses plastic because he has had breakages using glass. Plus a good idea is to vacuum seal the glass atomisers in a vacuum bag then into the envelope. Just an idea. We don’t really care about the atomisers themselves because we decant from them into our more expensive atomisers lol.

The perfume is labelled correctly and we also checked the amount of perfume and found it a bit more generous which is good customer service even if it wasn’t intentional.

We already have a few in our wish list that we are going to purchase soon as another party is coming up. We hope that the venture into Europe goes well and perhaps your selection in the UK will grow. Definitely we would recommend Visionary Fragrances.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Good place to test fragrances

Ordered about 30 test vials for different designer fragrances. Came in two packages, well packed and potent. The owner George was responsive and helpful when the second package took longer to arrive. Would recommend.

18 January 2025
Rated 5 out of 5 stars

Just received my order today

Just received my order today. Got exactly what i wanted in a nice little silver bag. The sample bottles are super high quality. Shipping did take long either. Really recommend. Will use this website a lot in the future :)

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Authentic samples beautifully packaged

All perfume samples were in prestine condition and authentic. I ordered 1 sample where I have the original at home to be 100% certain. The samples are beautifully packaged as well so it‘s a joy to use them.

Shipping from Poland does take some time but I think the order processing time was absolutely fine. Offering faster delivery options for higher delivery cost would be an awesome addition for the impatient :)

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Came across Visionary Fragrances…

Came across Visionary Fragrances…
Came across Visionary Fragrances because I wanted to test out a few fragrances before committing to purchasing a full bottle.

Massive selection inc many luxury brands
Great communication and customer service
Fairly priced
Variable sizes of samples
Genuine fragrances
Quick delivery

Would recommend

Already planning my next order

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Top products

Top products, top customer service. Whrn one of my orders didn't arrive, they resend the product without any discussion. They would also refunded if I had preferred that.

18 December 2024
Rated 4 out of 5 stars

Great website

I am not putting 5 stars because my order took a long time to arrive due to the christmas holidays. However George was super helpful and the sample is 100% genuine and I am very happy with it. Thank you George !

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Greatly reliable, great service

I'm from France and just did my 5th purchase from Visionary Fragrances. Never had any problem whatsoever products and shipping-wise, except a slight delay from the last shipment but since it's Christmas time, such delay could be expected.

Perfect 10/10, thanks Visionary Fragrance !

18 December 2024
Unprompted review
Rated 5 out of 5 stars

My package arrived today and I could…

My package arrived today and I could not be happier. Hats off to George for a great service and fast communication.

The package:
Great and safe packaging; the outer bag is bubble wrapped and the fragrance samples were stored neatly in a little silver bag which also smelled gorgeous to top everything off.

Samples:
There were no signs of leakage, the fragrances were all labeled correctly and were equally filled to the brim. I have not tested the actual samples yet, but that is irrelevant as I cannot compare my samples which I am trying now for the first time with my previous experience of these fragrances - as I have none.

Shipping: I placed my order on the 25.11.2024 and it was fulfilled and sent on the 27th and today on 6.12.2024 my order arrived which is more than fair - 8 business days from fulfillment to arrival to Slovenia. Could be quicker sure, but that would be unfair as the Holiday crisis is coming up and we could all be more understanding to the couriers.

All in all I will definitely order from this shop again, the only complaint I have is that the silver bag smelled gorgeous, but I have no idea which fragrance was sprayed on it :( Hopefully mr. George can reply with the fragrance name. Jokes aside thanks for the great service !

Luka

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great sample store

Everything is fine, samples are legit.

25 November 2024
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

Hi Aether,

I can not find any order details under your name, nor have I had any contact regarding an incorrect sample order - so why haven't you emailed me about this? My email is: info@visionaryfragrances.com - please email me about any issues immediately.

I produce all EU orders myself, it is only me that does it. I would say that it is almost impossible to supply to wrong fragrance and to do it twice to one customer is genuinely impossible.

I would like to get to the bottom of this and sort out any issues with you. Please contact me ASAP.

George | Director

Rated 5 out of 5 stars

Lovely

Lovely, well-packaged samples and speedy delivery.

Will be using Visionary Fragrances again.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I have ordered multiple times from Visionary Fragrances. The orders are well packaged, arrive quickly and the items are accurate and genuine.

12 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look